Natalya Ozhigova Specialist

Awesome!

Great course for new users and for experts to familiarize themselves with new features and new UI

I've refreshed my knowledge about Confluence and learned more about whiteboards, databases, the new UI. 

Hi @Monique vdB Great course! I got it. Also, I'm in the group. But something went wrong and I it was not completed. Could you please check it? Best! Natalya

Hi Leoš MAREK Could you try "[] " these symbols? Like "[] some text" Best regards Natalya

Hi Nicolas, Do you use any third apps, for example Scriptrunner? This app can regulate the field behavior depend on some conditions. Also, I have several questions. Do you assign issue during transition, or just edit the work item? In any case it is really interesting. Look forward to know the real cause. Best regards…

Hi @Mike Maurer Could you please explain which category did you tell about? As I know "Team type" serves only for preconfigured project during creating process (turn off/on some features) and for suggesting appropriate request types (for service projects) If we change the type at the existing project it will affect…

Hi @İclal Aslan You can use such rest api endpoint: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-custom-field-options/#api-rest-api-3-field-fieldid-context-contextid-option-put. And you need to create a rule, which will add a new option with this endpoint every time when a new project is…

Thank you for the article! It is really appreciate note: "the Team ID does not match the Team ID on the Responder custom field". The little tip from me: you can just set checkbox "pretty-print" in the browser, the content will be formatted into json automatically, don't need to use other tools:). Thank you for the…

Hi @Shaun Pinney Could you please tell me will it keep working for legacy integration opsgenie with jsm cloud? I mean will you automatically move ALL integrations, including legacy integration with JSM? Thanks in advance! Natalya 

Hi @Niclas Moberg As I see, it has not implemented yet. Atlassian has a ticket with suggestion to implement this: https://jira.atlassian.com/browse/JSDCLOUD-2517 (https://jira.atlassian.com/browse/JSDCLOUD-4140) You can allow to create a portal-only accounts for all users or if you won't like to allow this, you can use a…

Hi @Ken Obsequio Thank you @Robert DaSilva for explanation. That’s what I meant.

Hi @sharos.pillai You can use forms for this https://support.atlassian.com/jira-service-management-cloud/docs/use-forms-in-jira-service-management/ You can create any conditional logic with them. Assets is something different. 

AI summaries to smart links is really great feature! Thanks

Hi Summer, I see it as the best solution for brainstorming and planning processes. 

Hi community, I found some suggestions, we can vote them. https://jira.atlassian.com/browse/CONFCLOUD-76623 https://jira.atlassian.com/browse/CONFCLOUD-77657 https://jira.atlassian.com/browse/CONFCLOUD-75354 

Awesome!

Hi communy, Thank you for the webinar! I was excited about the mission control functionality—it’s incredibly useful.

Hi Community, I've learnt how to create rules which can find and reassign pages which owners were deactivated. It's awesome! Another thing which is interesting for me is AI and its work with Automation. And finally, view available smart values button {}!

Hi @Ken Obsequio You can use other type of the condition: BR, Natalya

I learned many tips how to work with AI: summarise comments, ask questions, summarise articles, search. 

The new User Admin Role doesn't allow manage portal-only accounts. So, it is not really useful. The admin needs an org admin role just to manage portal-only customers. https://jira.atlassian.com/browse/ID-8327

I'm sorry for the off topic, but I suppose it can help someone, this feature isn't available for now in the cloud: https://jira.atlassian.com/browse/JRACLOUD-70206

Hi @Mohamed Mbaye You can use a rule with the trigger "scheduled" (run rule once per day) and jql like this "created>=startOfDay(-30d) and created<startOfDay(-29d)". Hope it helps you Best, Natalya

Hi @Amy Chamberlain I faced with the same issue and I can confirm that it is impossible to achieve this with the native functions of the jira, but some add-ons are suggesting this function: I mean send email with attachments. Look at the link: https://marketplace.atlassian.com/search?query=email%20notification%20attachment…

Hello @Digika Support You can check a permission scheme of the project and use a Permission helper to check the user permissions: Project settings - > Permissions - > Permission helper Permission helper is a very helpful tool for troubleshooting the issue with access. Perhaps, you just need to add a user to the appropriate…

Hi @Ravisekhar.g , "By default, the issue will be declined if any of the selected approvers decline." So, it is not possible out-of-the box to set the number of required users for decline action. 

You can achive it with a security scheme: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ Permission scheme: grant create, browse and add comment permissions. Security scheme: default: all roles except Estrenal QA have access Add automation rule: Issue created -> if reporter…

Hi, @Claudio Bertolino You can configure an automation rule and add all required information from the form to the description, but it can be a little bit tricky for now. Please, look at this…

Great! But did you check the case when the user adds more than one agent? I would like to notice that in such configuration it is important to check the checkbox to allow the rule triggers the itself. The branch makes actions at the same time, and sometimes the changes overlap each other. The another option is to create a…