Philipp Barry Atlassian Team

Hi Mit, There should be a link in Jira linking to the integrated issue in Jira Align. Do you see that link? If not, can you please (have your Jira Align admin) check what the setting "Create web links on Jira issues to Jira Align work items" in Jira Settings -> Jira Setup is set to? Best regards Philipp

Just to highlight another possible approach: You could add the label(s) in Jira - via bulk edit - and they would synchronize to Jira Align as tags for respective integrated work.

Absolutely correct. Additionally, also feel free to reach out to your Atlassian Partner of choice. They will be able to help you with your request as well.

Hi @Allan Maxwell Discussions can only be enabled or disabled globally under: Administration -> Platform under Settings -> Program tab -> Enable Conversations to "Yes" or "No" Best regards Philipp

Hi @Tracie Mukai In addition to what @Shannon Wright said: Many Jira Align customers have their teams for most use cases working in Jira with the data synchronizing to Jira Align and enabling strategy to execution visibility. That being said, Jira offers a little bit better user experience when multiple users make changes…

Hi Paula, As of to date, a company-managed Jira Work Management project can be integrated with Jira Align with limitations. The limitation is that a JWM board cannot be integrated with Jira Align, only the project. This results in all work object data flowing across correctly while Jira Align will have limited capabilities…

Hi @Abhinav Reddy I am happy to hear that. If you do not mind sharing it here other community members might benefit from your experience. Please do not forget to describe the context a little bit. Best regards Philipp

Hi @Abhinav Reddy , The correct answer to this question depends on a lot of context. I advise to reach out to our support team for proper guidance: https://support.atlassian.com/contact/#/ Best regards Philipp

Hi Rajy, Unfortunately checklists in Jira Align cannot be duplicated. However, for your use case a "public individual" checklist might be exactly what you are looking for: Please find more information in our help: https://help.jiraalign.com/hc/en-us/articles/115000172954-10X-Create-Checklists-to-Guide-Users-Through-Tasks…

Hi Tim, In Jira Align, NPS-scores can be tracked as Key Result metrics of Objectives. Features contributing towards those objectives can be linked to the objectives to make this relationship transparent. Would this functionality possibly help you for the use cases you have in mind? Best regards Philipp

Hi Lotta, Based on the information you provided I think it would be worth exploring "Why should we invest in Jira Align?" in a little bit more extensive conversation. A comprehensive, professional answer to that question depends on more details like the size of your Agile at Scale initiative, the expected size in 2-3…

Hi Vinay, Jira Align allows you to understand which changes have been done to an object by whom and when. Comparing this "audit" functionality against for example Confluence page versions, it enables a comprehensive understanding of all the changes which happened to the object, but you cannot compare versions or reinstate…

Hi Charlotte! Do I understand you correctly and you are with an Atlassian partner and looking for the above mentioned materials? Best regards Philipp

Hi JC, Yes. What you are looking for is "mass move", please find more information on that in our help: https://help.jiraalign.com/hc/en-us/articles/115006124588-10X-Mass-Move-Backlog-Work-Items Best regards Philipp

Great reply! I would just like to add that it is important for the Jira Align/Jira Integration to move the incomplete Stories into the Backlog (as mentioned) and not directly into another sprint. If the team would like to keep working on the Story in the next sprint, move it into the Backlog first and from there into the…

Hi @Farhan Ali I think the Jira community or the community for team-managed projects would be a better place to discuss this matter. Personally, I prefer to stay away from more than 1 active sprint on one board. The use case for more than 1 active sprint on one board is usually something along the lines of "there is more…

Hi Abdul! Please reach out to your organizations Jira Align Owner. That person would be able to guide you to get the best training experience for your role and organization. Depending on the context, there are various options: * internal training program * work together with a specialised solution…

Hi Sattar, currently, Jira Align does not support webhooks. Best regards Philipp

Hi @Sattar Baig Please find answers to your questions in the Jira Align documentation. Concerning custom fields: https://help.jiraalign.com/hc/en-us/articles/360041832653-10X-Configure-Default-and-Custom-Fields Please note that custom fields currently can only be displayed on the detail view of the respective object.…

Hi @Radhika R Please find answers to your questions in the Jira Align documentation. Concerning custom fields: https://help.jiraalign.com/hc/en-us/articles/360041832653-10X-Configure-Default-and-Custom-Fields Please note that custom fields currently can only be displayed on the detail view of the respective object.…

@Dianna Bass Hi and welcome to the Atlassian Community! You are asking a question very specific to your organizations Jira Align environment with very little context. Have you tried reaching out to your organizations Jira Align support & administration team?

Hi @Mateusz Czuchrak , The Jira admin of your instance should be able to help you with this request. If they need some guidance, the following Jira knowledge base article should give them an idea what to do: https://confluence.atlassian.com/jirakb/map-a-screen-to-a-workflow-transition-in-jira-server-720634253.html Best…

Could you your E-Mail so my colleagues can make sure they find exactly the request you submitted? Thank you!

I am currently doing that. :-) 

Hi Trâm, Looking that we are at the end of the year, please give the colleagues a moment to reply. Let me know if you do not have a reply by early next week and I am happy to check for you. Best regards Philipp

Hi @Nguyen Ngoc Tram _FHM_INS_ , Please reach out to us or to your Solution Partner of choice with some more details so we are able to give you a tailored and more specific answer: https://www.atlassian.com/software/jira/align#contact I am quite sure that in our conversation, we will figure out that you will need…

....and you can brand sourdough bread very nicely as well. :-) (Kudos to my wife for creating this.)

Hi Mohamed, We suggest license monitoring via user export as another option. Filter for users with Atlassian or Partner email addresses and for integrated users (via the role integrated users use) and you will get the full user count. Is this helpful? Best regards Philipp

@Jayme Burkhalter Can you observe this issue as well with other users who have the same permissions? And should those users be able to quick-add objects and/or risks and does that work?

Hi Drake, Just looking at the technical implementation, this task would be something rather minor and done quite quickly. The discussion about how those fields should be named and/or what the options of the select field should be will probably take much longer. Implementing custom fields in Jira Align is a minor change…