Piotr Zadrożny _Eyzee_ Community Champion

There is also a better, more secure way, to configure that connection: * Disable Less Secure App Access (in https://myaccount.google.com/security ) * Enable 2-step verification (in https://myaccount.google.com/security ) * Create App password (in https://myaccount.google.com/security ) * Provide new app password in Jira…

Please make sure that you provide correct username and password credentials for Gmail account. Google is also by default blocking some sign-in options. You can disable this protection by enabling "Less secure app access" in gmail account. To do so, go to https://myaccount.google.com/security and click Turn on access (not…

Hi @Vinay Sharma To make it work please: * check TLS * provide whole gmail address as Username Best regards, Piotr

Hi @Eduard Albach As far as I know, there is no such possibility using build-in jql queries. You can achieve it using for example ScriptRunner JQL function: issueFunction in issuesInEpics (Subquery) Docs: https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_issuesinepics In your case it should be something…

Hi @F1 System Please make sure you checked the TLS option in Outgoing mail (COG -> System -> Outgoing mail) configuration. Your configuration should be similar to this one: Best regards, Piotr

Hi @Sergey Kozyrev Welcome to Atlassian Commuity. This manual is for Company Managed Projects - you are using Team Managed Project. In Team Managed project you can just add/remove Issue Type directly from Project setting (Team Managed does not use Scheme concept). If you would like to use Company Managed project instead…

Hi @Omar Farook You need to first start and finish Sprint 1 and after that you will be able to start next sprint. To start first sprint you need also to have at least one issue/story in it. Please check those screenshots: You will also probably need to adjust your start or end sprint date. For example if you move any story…

Hi @Cesar Daldosso Try using this smart value: {{sprint.last.endDate.jiradate}} {{sprint}} returns the list of sprints so if you just use {{sprint.endDate.jiradate}} it will return date of the first element on the list. Kind regards, Piotr

Hi @elaine.ding Well, it depends what is shown on the board. For example this issue can be out of board scope or board is configured to hide resolved issues (assuming the one you search for is resolved). It would be the best if you could send a screenshot of board configuration (Board -> Configure -> menu General) and also…

Hi @Chris Yes, it means that "Time to first response" SLA was breached by 4h 30m, so it took 5h 30m to respond to Customer. Of course the way Jira measure this time depends on "Time to first response" SLA time metrics configuration (setting correct start, stop and pause counting time). Best regardsa, Piotr

Hi @Cortel LLC You won't be able to create a new project with the old project key (PPR), which can be still used in some places representing PPRT project. The old project key will only be available if you delete the project it was previously associated with. Check this documentation. Best regards, Piotr

One more thing - you can't just migrate from Team-managed to Company-managed so you need to create a new project and move the issues. Please check this documentation. Especially read carefully the section: "Things to keep in mind if you migrate from team-managed to company-managed"

Yes, sure! Just click Projects -> Create project -> Scrum template in Software development category -> Select a company-managed project 

Hi @lvyq Its because you use Team Managed Project. In Company Managed Projects you will see version information in Backlog view. I don't recall any way to modify this appearance in TMP. Best regards, Piotr

Hi @Omar Iqbal You need to verify Permission Scheme configuration associated with this project. Just click Project Settings -> Permissions * To see the project and issues in it the users need to have Browse Projects permission. * To be able to create issues you need Create issues permission. In general, by default, all…

Thats correct. you need to add new condition "Sub-Task Blocking Condition":

Hi @James Zhang You should only remove Locked status to fix problems within Jira Software. Such fields are locked to prevent accidental changes which can subsequently break the operation of JIRA Software. Here you can find instruction to unlock those fields. Best regards, Piotr

Hi @Ronaldo Rosales You can't configure a locked custom field such as Affected services. There is a workaround in Server/Data Center version but its not possible in Cloud due to lack of access to database. You can enforce a users to fill in this field using workflow validator during create transition like in following…

Hi @Devin Griffin Yes, you can connect Jira Server with Confluence Data Center with an application link and use it together. Best regards, Piotr

Hi @Andreas Honnerlage You do not have to buy/renew/upgrade Jira to upgrade Confluence Server. Just follow this instructions. Best regards, Piotr

Indexing language is responsible for how specific words and special characters are stored in the search index. I'm not sure, but the only impact I see is the way text searches in JQL will work (for example fuzzy searches or word stemming may not work properly). After changing the language, the index will probably rebuilt…

Hi @Nino Just start typing the name of the custom field. (Source Field does not lists all the fields in the system - start typing to enforce searching). Best regards, Piotr

Oh sorry I misunderstood your question. Try something like this: (status was in (Omit, Closed)) AND (status was not in (Omit, Closed) by XXX)

Hi @Todd Holman You can use more extended version of changed operator like: project = PSCALE AND type = Defect AND reporter = currentuser() AND status changed to (deferred, omit, closed) by currentuser() order by key DESC Check this documentation. Best regards, Piotr

Hi @Meytal BM Word IS is one of Reserved words and as such is ignored from the search index. You can read about this here in section Reserved words. You can make Jira Cloud find issues based on the presence of these reserved words by changing the Indexing Language to Other (under Administration > System > General…

@amara.welling, as I think about your requirement I suggest you to reconsider usind subtasks. You can create automation that will creaqte a sequence of subtasks like Gather req and Stakeholder rewview with every story on a project. Apart from ability to manage the workflow/fields/screens of such subtasks you will be able…

@amara.welling you can add (as @Trudy P Claspill suggested) Custom Field called BA Checklist (type checkbox) and populate its options with your checklist (Gather requirements, Stakeholder review, etc). Then you can add such field in issue screens. Probably you can also create condition to your workflow transition to Done…

Hi @amara.welling I don't recall any Custom Field type that will meet your requirements. You can use an addon Checklist for Jira that will work great with handling Acceptance Criteria. You can also split every story to new subtasks type called "Acceptance criteria" that need to be completed for a story to be considered…

Hi @[deleted] To change Help center logo: * Go to Settings > Products > Jira Service Management > Configuration. * Under Customize your help center, select Manage look and feel, announcements and login messages. * From the customization panel that opens up, select Customize Look and feel * Change Logo Best regards, Piotr

Hi @ATUL VISHWAKARMA You can't select data residency on free cloud instance. Data residency is available for Jira Software, Jira Service Management, and Confluence with: * Enterprise cloud plan * Standard and Premium cloud plans for new products with no data Check this documentation. Best regards, Piotr