Piotr Zadrożny _Eyzee_ Community Champion

La única solución por este momento es modificar el Nombre Completo [Full Name] de un agente en su perfil. https://id.atlassian.com/manage-profile (Avatar -> Perfil -> Administre su cuenta) Atlassian probablemente resolverá este problema en un futuro próximo. Existe tal solucitud con estado CONSIDERACIÓN EN EL FUTURO:…

Hola @Juan José Villalobos Rodríguez Desafortunadamente, no entiendo exactamente cuál es tu problema. ¿Puedes describirlo en español con mas detalles? ¿Deseas que el sistema envíe notificaciones por correo electrónico al cliente (creador de la solicitud) cuando el agente edita la solicitud [request] ? Si es así, debes…

Hi everybody! https://www.linkedin.com/in/piotr-zadrozny

hI @binay_yadav I think you can use workflow condition here. To do so you need to edit the workflow and add Condition User is in group to transition from Done to Closed to group atlassian-addons-admin. After this change remember to publish changes to workflow. Best regards, Piotr

Hi @Ganesh If you make a change in "field configuration" it will take effect on every project associated with this "field configuration". Field configuration is not a proper place to configure default values for a field. If you click edit near to description field in field configuratrion you can only edit description of…

Hi @[deleted] You need to: * Create Issue Security Scheme with security level, and assign to that security level users you would like to have access to sensitive issues. * You need to make sure the field Security level is addedd to Issue creation/editing screen * You need to make sure that you have proper permission "Set…

@Stuart Capel - London has of'course right but there are some things you can do to minimalize or even avoid any potential risk. For example you can set "Internal" security level (access only for your internal employees and reporter) as default one and grant project permission "Set issue security" only to internal employees…

Hi @Bill Sheboy Thanks for answer. I use aggregated board just to increase visibility into those projects. I already use dashboard functionality with some native and 3rd party gadgets but I treat it like an "almost" static space with statistics and charts. In this matter, dashboard fulfill their function. Unfortunately, it…

Hi @Shams You can try to use Issue Security Schemes - those schemes are design to deal with such cases. Regards, Piotr

Already corrected - it should be empty It just search for every issue that does not have assignee field filled (so its not assignee already) and was created before 30 minutes ago. 

Of course I made an mistake - in if statement it should be: assignee=empty AND created<-30m 

Hi @Florencia Ferrari Maybe that would work? It runs every 5 minutes and assign all unassigned issues older than 30 minutes. Piotr

Hi @Shubham Burghate You just need to add this Customer to another Organization (Customers -> Organization -> Add customer) - you can but don't need to remove him from current Organization. Single Customer can be in multiple Organizations and also without one at the same time. As you can see on screen below, I am in two…

Hi @Andreea Gavrilovici Unfortunatelly Team-managed projects (the one you uses right now) does not provide possibility to display both tasks and subtasks other than "group by subtask" option, which does not work for you. There is an ongoing feature request, but its currently in gathering interest status. I can suggest you…

Hi, As @Kishan Sharma already wrote, you need to create application links between jira and those 2 cloud confluences. Just to clarify - the proper link with documentation is this (the one provided before was for Server) Piotr

Oh I just noticed that you tag your question "team-managed projects". If you use team-managed projects as AAA, BBB, CCC the way you should configure your Scrum board is the same as I explained earlier with two little alteration in point 3. * First to create new board you need to click "Your work" menu then Boards -> View…

Hi @Richard Manning There are many ways to configure your requirements. Let us consider one of them. Suppose you have 3 projects: AAA, BBB, CCC on which you track both implementation and development tasks. To distinguish them, let's say that you use two types of issues, e.g. task for implementation tasks and story for…

Hi @Tracy Maxwell To distinguish KBA access between agents and clients, you must assign them different permissions. You can apply page restrictions to all KBAs in the "In progress" state, which will limit the visibility of KBA to internal users only and do not apply such restrictions to KBAs in "Approved" status (I don't…

Hi @Kishan Sharma In Jira Server you can create or link existing Confluence page to sprint in Backlog view by clicking View linked pages: You can also linke or creatte page for past sprints in Sprint Reports view: You can find whole documentation about this topic here. Piotr