Volodymyr Batrukh_tz2jjc Atlassian Team

Hi @Eric Sebian Please try to use the built-in notifications feature of Jira Data Center application as an alternative for Workflows. Please find more details here . That is new feature recently added to the application, hope it will allow you to configure and receive notifications from Jira DC more easier. Regards,…

Hi @Eric Sebian I have tested workflows on Jira DC 10.6.0 and no issues found. The card was sent to the channel without any issues. The updated card can be found on the first page (it was updated) or from this document. Please try to recreate workflow using updated schemas. Regards, Volodymyr B.

Hi @Sean Lively Jira Cloud Connector was developed and supported by Microsoft. So unfortunately we are not able to change functionality of existing connector. Please note that all connectors will be retired till the end of January and you will not be able to use any of the connectors after that date: Regards, Volodymyr B.

Hi @Mariano Assets Discovery running on Linux (via Mono) do not have Service and Update tab as services are working just on Windows devices. To have service functionality on Linux you need to create a service via systemd. Regards, Volodymyr B.

Hi all, It seems like Jira webhooks schema was changed a bit and avatar urls for user is not always received. If you have an error like below while trying to execute the workflow, please update the adaptive card schema by one mentioned in this article (updated card). Regards, Volodymyr B.

Hi @Eric Sebian Sorry I have missed your last message. In order to change the text size you need to edit corresponding TextBlock sizes: The values you can use: * "default" * "small" * "medium" * "large" * "extraLarge"

The good example when you need to change ObjectHash settings is described in the article @Jim Knepley - ReleaseTEAM provided in the comment.

Hi @Steve Gosine ObjectHash settings allow uniquely identify imported objects into JSM Assets. Please find some information about Object Hash here - https://confluence.atlassian.com/assetapps/object-hash-settings-1168848088.html Also, you can contact Atlassian support if you have any issues while configuring the settings -…

Hi @Eric Sebian The Jira markup will not be displayed on new Adaptive cards as they are using different rules, that is why formatted text from Jira event is displayed as is. Old cards (Office 365 cards) from Jira Server connector were using the same rules for displaying formatted text...So that is expected behavior As for…

Hi @Eric Sebian The error on running the flow is related to the fact that Jira is sending two different events when comment is created and processing of one of them is failing. That is the same error we have discussed here -…

Hi @Eric Sebian Oh, I see...so you are using different names for Status and Status Category in your Jira Configuration. In that case you need to adjust the card data. Please edit your workflow, open the last step and edit the schema for adaptive card - you need to change…

Hi @원유준 Theoretically Jira automation can be used instead of Jira webhooks, but you will need to send the expected request with custom data (the format of the request data should look like one in the comment above) Regards, Volodymyr B.

Hi @Eric Sebian For the Question #1: From the it seems that Jira Webhook is sending two events (maybe just when comment is added) and the second one has a totally different schema...Regularly Jira webhook should send just one event having the same format all the time. Is it possible that you have some custom configuration…

Hi @Eric Sebian Glad to hear that you were able to configure workflows and now you are receiving updates in your Teams channel. If you are going to have Jira notifications in few Teams channels and you need to create separate workflow for each channel. In that case you'll receive unique webhook URLs from the first step. So…

Hi @Eric Sebian If the workflow is working (confirmed above) and you are not receiving any updates from configured Jira DC webhook please try to do next steps: - the webhook URL from the first step ("When a Teams webhook request is received") should be decoded as it will not work in Jira (please check Jira logs for the…

Hi @Eric Sebian you are using one of the predefined flows in Power Automate, not the one described in the guide. We are sending JSON to the flow that is expecting Adaptive card. The failure can send in the latest comment is expected. The flow, you can perform Postman test against, is: "When a Teams webhook request is…

Hi @Eric Sebian Please make sure you are sending exactly the same POST requests with test data as in my previous comments to test the flow. The error "Unable to process template..." can happen only if you send POST request with no data: Regards, Volodymyr B.

@Eric Sebian on the latest screenshot I can the the different set of steps than was provided in the guide. Please follow the guide and fill in all the required fields. In the end you should receive the flow like:

@Eric Sebian on the latest screenshot I can see the different set of steps from what you have shared before and it doesn't much the steps from the guide above. Please follow the guide and add the exact steps as:

@Eric Sebian , please select No Auth from the drop down as it still using empty credentials

Hi @Eric Sebian as far as I can see those endpoints doesn't require any authentication at all. Please check Authorization tab in your Postman as it can take some auth headers from previous requests you have done (at least on your screenshot there is some data). Regards, Volodymyr B.

To test a flow without Jira you can use Postman and send POST request to the URL generated by the first step: with some test data: { "timestamp": 1721915955206, "webhookEvent": "jira:issue_updated", "issue_event_type_name": "issue_updated", "user": { "self": "https://localhost:2990/jira/rest/api/2/user?username=admin",…

@Eric Sebian we are not using PREMIUM actions for this flow, so your license should work properly. As for the error you can see while trying to run the flow manually - it seems that is related to how Parse Json test run is working, as we should put the test data there (type - "object", attachments - JSON with Jira event).…

@Eric Sebian Power Automate and flows should be automatically added if you have a license for Office 365 products (i.e. Teams). And you will need some additional PA license in order to use Premium triggers and actions in you flows, but it not the case for this tutorial. Please follow this instruction and try to sign in to…

Hi @Eric Sebian The webhook for the first step "When a Teams webhook request is received" is generated only after saving the workflow. So you may not find the webhook url right after adding the step. Regards, Volodymyr B.

@Roberto Ialino glad to hear that issue was fixed for you. Yeah, there are few available colors we can use in adaptive cards and if mapping doesn't fit it can break the card... Thanks a lot for helping to identify the issue it will help other community members for sure. We will update the guide with up to date card schema.…

Hi @Roberto Ialino If the notifications works for simple projects it seems there is some data in Jira tickets that can break the card. I.e. some special characters in issue Summary, or in comment or in changed values. We were testing cards for such issues, but seems not all cases are covered. To do the further…

Hi @Roberto Ialino Thanks for providing more details. Could you please share, if it is possible, the Adaptive Card output that was generated during the test or run (from the screenshot with error)? You can try to obfuscate/remove data from the text if it contains confidential information (i.e. user name/comment). We…

Hi @Roberto Ialino The content for JSON Schema and Adaptive cards should be used as is, without any modifications. If you omit $schema or version or opening brackets from the Adaptive Card it will be invalid, so failure is expected. In the end you should have something like: ... I am not sure why the option with Flow Bot…

Hi @Roberto Ialino The image on Step #8 was not accurate (we have updated it to much the card json from Step #9). Thanks for noticing it! For the Post card in a chat or channel action use content from the Step #9 an set it as an Adaptive card for the action configuration. As for your original error "message": "Invalid…