Yuliia_Borivets_[SaaSJet] Atlassian Partner

Hi @Dhanush KJ JQL doesn't work with history searches for the description filed. However, you can try some workarounds. 1. Activity Stream Gadget on the Jira dashboard. Here, you can choose a project, dates, or assignee, but the activity is limited. There is only an option to filter by Issue edited, not description edited.…

Hi @양재석 JQL works with WAS or CHANGED operators to find status changes. Here you can try something like: status CHANGED TO "Done" DURING ("2023/03/01","2023/04/01") I'm not sure if you can search for the date when the issue changed its status. Maybe this article will be helpful, too: 6 simple options to track status…

@Louise Baker I understand your pain. Nothing in this world is perfect. My team faced the problem with lost formatting for changed descriptions as well as other Jira users. That was one of the triggers to implement it. The app is also equipped with lots of other features. And it received a Staff Pick reward for a reason. I…

Hi @Hira Ahmed Shaikh Maybe some of the following options can help. 1. If you want to check updaters for a single issue, you might do it with the help of History in the Activity section. You will see the last person who updated the issue. 2. Activity Stream Gadget on Jira Dashboard. 3. If you want to have the ability to…

Hi @Nichole Lewis It's possible to еxport change history using REST API or plugins from the Marketplace. You can check the options described in the article below. How to export issue history from Jira?

Hi @Snehil Verma Check out the article How to export issue history from Jira? If you want to export status transition, you can try Issue History for Jira app developed by my team. There are flexible filters to get only the report you need; for example, choose only specific status transitions. Export to SCV/Excel

Hi @Max Foerster - K15t Sure, thank you for noticing my sin :) I'm always happy to mention that the app is developed by my team and never avoid it intentionally.

Hi @Hakim Boukir If the issue is deleted already, you can't return it. In the future, you can try these workarounds to prevent losing your data: * Back up your projects. Create a new JIRA instance and restore the backup containing the issues if you have backed up your project. The issues must be exported to a CSV file…

Hi @36 Swati Patil A few things you may check: * Review the SLA configuration for the particular Jira project or issue type. Ensure the SLA requirements align with the actual conditions for anticipated responses. * Jira's SLAs frequently consider business calendars, which include working hours and holidays. To ensure that…

@Bar Azgad I don't know what the reason could be. You can also try: fixVersion was "v23.2" And fixVersion ="v23.3"

Hi @Bar Azgad JQL works for history searches with fix version. You can try WAS or CHANGED operators. Have you tried something like: fixVersion changed FROM "v23.2" TO "v23.3" https://support.atlassian.com/jira-software-cloud/docs/jql-operators/#Advancedsearching-operatorsreference-CHANGEDCHANGED

Hi @Shahbaz Iqbal I'm not sure what kind of report you would like to get, but I want to suggest a customizable solution from my team. With Issue History for Jira, you can see each date of change for status or any other issue field. 1. Choose the Sprint you need 2. Add the Status field to the columns 3. Sort by Issue key…

Hi @Aurélie Pilette It is not easy to search for changes in custom fields as JQL doesn't support them. I can speak for the Issue History for Jira app as my team developed it. You can see all changes for any custom field if you add it to the table, but there is no option to search for changes like with JQL. 

Hi @Sherry Nightingale You can see this info in the Jira Burndown chart (go for Reports). You can choose the sprint you need, and the list below the chart presents Issues removed from sprint, Issues added to sprint, and Issues completed. It looks like this chart should help in your case. If you are looking for a more…

Thanks, @Leonardo Di leva So, Jira built-in history allows you to see the status changelog for a single issue (check the Activity section - History at the bottom of each issue). For other cases, if you want to get a status changelog for the list of issues in a separate column, Issue History for Jira can help. You will…

Hi @Leonardo Di leva I am from the Issue History for Jira team and the author of the article. Could you please specify which report exactly you need?

@Vedant Kulkarni_Trundl thank you! Happy to hear that :)

Hi @LynnG As Jack mentioned, it's possible to see issue-type changes with built-in history for a single issue. And for the list of issues, you can check Issue History for Jira. All issue-type changes will be in a separate column, + you can include a project, key or another field in the columns. Here is a similar use case…

Hi @Roman Witt There are three options I would like to suggest to get issue changelog: 1. History for the single ticket 2. Activity Stream Gadget can also be helpful for reviewing past changes. It shows a stream of activity from across all the projects and issues that you have access to. You can see activity for a single…

Hi @Aleksandar Colic Do you need to find all assignees for a particular issue or list of issues? There are a few options you can try: 1. History tab for a single issue: you will see all users assigned at different time, including when it was in progress. 2. JQL search for the list of issues, depending on your needs can be…

Hi @ADEM KARATEPE When an issue is deleted from Jira, it can no longer be accessed or viewed. So, there is no way to restore previously deleted tasks, you can only prepare to avoid this problem in the future. Possible workarounds * Back up your projects. Find instructions here: Jira Cloud - Restore Issues & Site from…

Hi @Sanjivani Wayal You can see description changes in the History section of each issue. However, the formatting will be lost, so it isn't easy to copy & paste it. My team has faced this problem too, so we've implemented the option to revert changes made to the description. It's available with Issue History for Jira app.…

Hi @Colin White Which updates would you like to see exactly? You can check Jira audit log where you can monitor such updates: Project created, Project deleted, Project updated, Sprint deleted, Board created, Board deleted, Component created, Component deleted, Component updated, Component merged, Version restored, Version…

Hi @charlotte For the case you described, I would like to suggest Issue History for Jira from my team. It helps to record all changes to any standard/custom issue fields. You will get information about what was changed, when, and by which user. I made this screenshot to show an example of epic changes: green dot marks the…

Hi @Hamza D_ If you need to export ticket changes, you can do it with apps or using REST API. Here is the article that might help: How to export issue history from Jira? From the apps developed by my team, I can recommend Issue History for Jira. It's possible to export all tickets (or selected tickets' changes) as XLSX or…

Hi @nehagupt Check out Example 5 (When the due date changes, get an email notification) from this article: Jira Automation rules for due dates [5 examples]

Hi @Lauren Briskin My team has also faced this problem, as we can see description changes in the history, but the formatting is lost. So, recently we've implemented the ability to revert the issue description. It's available with Issue History for Jira app. Here is the article about it: ↺ How to revert changes made to the…

Hi @Jaroslav Melich As a workaround, you can try Issue History for Jira app from my team. It records all changes made to the required issue list. You can add any issue field where you want to see changes (comments, description, etc.) For your case: * Choose the assignee in the filter * Set dates you need with a flexible…

Hello @Mayur Gaikwad/Tech PMO This article might be helpful: 3 ways to see user activity in Jira

Hi @Cameron Chase I'd like to suggest Issue History for Jira app from my team. It can help to monitor any changes, including due dates. You can adjust the report to your needs by choosing a project, sprint, assignee, time frame, etc. Add the due date to the table columns and you will get all the change history for this…