Hermance NDounga Atlassian Team

Hey Rodrigo, I am missing three informations to make sure i grasp the situation : 1. You mentioned your current process is done through an issue type, but is it coming from Jira Software, Jira Service Management, or Jira Work Management? Is it inside a company-managed project or a team-managed project? 2. Did you create a…

Hello Julie, can you please elaborate on which formula you're looking to do in Jira Product Discovery? 

Hey Alex! Are you referring to a feature that exists in your other Jira projects and not in Jira Product Discovery? Do you have a screenshot of the feature or maybe the name of the app? Cheers, Hermance

Hello Slawomir, Jira Product Discovery doesn't support integrations with third party apps. However, is this field a normal date field in your Jira Software project? If yes, link one jira software ticket in the delivery panel of an idea. then go in your Jira Product Discovery dates fields and the field to use to override…

@Alaina Gardner When clicking on the header in a list, you get these three dots, and you can select "Edit field" You'll be provided with this in the sidebar. You can add nex option below the existing ones, and delete the existing ones. If you don't see these editoptions/add options, it means you don't have the necessary…

Thanks @Kate Pawlak _Appsvio_ that's what i was about to recommend! You can also click the button "Give feedback" at the bottom of theleft navigation, and select "support team" . 

Hi Selena, Can you please open a support ticket, specifying which project and which rule you're not able to make work? to open a support ticket, go in Jira Product Discovery, and click "give feedback" at the bottom of the left navigation, and then choose the support team Thanks! Hermance

Hi Garett, When using the project rank, the newly created ideas are always going up to the top, and there is no way to have them created at the bottom. Basically, that was a choice we had to make (should it be at the top or at the bottom?) and we chose that it would be created at the top, and for some use cases, it fits…

Hello Rebecca, The word "Creator" is a bit confusing because it refers both to * The fact you are *licensed* for JPD * The Creator *project role* in each JPD project. To create and edit fields you need to be *licensed* in JPD, so you are a "Creator" at the site level, but in the project role, you need to be an…

I think your question is about Asset Discovery, with is a module of Jira Service Management -> https://community.atlassian.com/t5/Jira-Service-Management/ct-p/jira-service-desk But I suggest to open directly a support ticket https://support.atlassian.com/contact/#/

I'm closing out replies for this article as the replies get more and more buried in the comments ! if you have any questions, please create a new post and interact with the community ! 

Hello @Melissa Davanzo We have created two templates in the global automation, as well as advice to create automation rules based on delivery items. Here are the documentations: https://support.atlassian.com/jira-product-discovery/docs/manage-automation-templates/ Automate actions in the delivery panel For the second one,…

@Rob Mkrtchian _CAIAT_US_ I just tested and it works well, my idea is that the condition you put might be incorrect or that you (or automation for Jira doesn't) have the rights to create an idea in this project. So first I think your condition/trigger is incorrect because you said "create an automation and when status is…

@Tere Pile the formula needs all ideas to calculate the relative score. so if you just get the link to an idea, it's possible it's not working. to make it work, you can just go to any view and come back. However, if when looking at a view, you click on an idea, and when opening it in full screen you cannot see formulas…

Hi Gary, Contexts is a project attribute and applied through schemes. Projects that support contexts are only company-managed projects. Jira Product Discovery projects are only team-managed so it's not possible to add contexts to them, just like it is not possible for Jira Software team-managed projects either. For the…

Hy @Jon McGevna Sorry, the form was disabled on 14th of March as we reached out the maximum number of participants. I updated the article, but I forgot to update this comment. I changed the link to the community post, as the sign up link doesn't work anymore

Hi Sofia, Formula fields cannot calculate dates. If Pieter workaround works, I suggest you create this rule in your Jira Software project, so you get both dates, the Launching date and the Delivery date in Jira Software. Then you create a date field in Jira Product Discovery and you select "Ovveride values" in the field…

I don't think this workaround would work because date fields don't have this format in Jira Product Discovery :/ But then maybe using it it JSW and then grab this date to Jira Product Discovery

Hi Olga For the moment the Slack form is not customizable, but we will explore improvements to the Slack integration in general. Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello can you please try using this URL <a href="https://api.atlassian.com/graphql" rel="noopener noreferrer nofollow" target="_blank" data-stringify-link="https://api.atlassian.com/graphql" data-sk="tooltip_parent">https://api.atlassian.com/graphql</a> instead of https://MYINSTANCE.atlassian.net/gateway/api/graphql it…

Hello, the solution described by Stephen is correct, just so you know, you have templates in global automation to do this : https://support.atlassian.com/jira-product-discovery/docs/manage-automation-templates/ Now, if you don't use the workflow/status field in Jira Product Discovery, you can simply use the rule "Edit…

Hi Brian, As Dirk, Tom and Maria mentioned, if your internal users are consuming a license in Access, then it means they are provided with some product access, maybe by default in your site access settings. If you cannot find any product access associated to these users, please open a support ticket for Atlassian Access,…

Hi everyone, We are now closing this EAP as we have 100 beta testers! Thanks everyone for signing up - we will contact you within a couple of weeks to let you know when we will enable the feature Cheers, Hermance

Yes, Bill is indeed correct, Insights is also one of the field type that isn't supported yet in automation, unfortunately. We will be exploring ways on how to integrate Jira Product Discovery fields types in Automation, but it is not on our immediate roadmap. 

Hello Pieter, This issue might require some more attention from one of our support engineers, I think. There are some fields that are not supported in automation, such as formulas, so my first question would be what's the type of your field "Impact score"? My assumption since you said it's calculated, is that the one you…

Hello everyone! We are introducing the global field feature for Jira Product Discovery projects - you can see the feature in action and sign up to the EAP here! Cheers, Hermance Product Manager @ Jira Product Discovery

Hi @Blake Falanga , We will start beta testing in April, so according to the feedback, we aime for a couple of months after that. 

Hey everyone, we are glad to see so many participants already ! If you've signed up, we will send to you an email few days before enabling the feature, to share the demo video, the Automation workaround to easily copy values from project scoped to global fields) (yes, I managed to make it work for some field types) 🤩…

Hey @Gilad Waldman @Diego Can you please use the button "Give feedback" and select support team? This will create a support ticket

Hey Troy, Yes, this is only our first iteration on project template - a first step to ease the life of project admin, but that's just the beginning of the journey. As you know, Jira Product Discovery projects are team-managed, so basically no configuration is shared. So for the moment we are working on global fields, and…