Hermance NDounga Atlassian Team

Oh wait, I think I see what you mean, when you hover next to the date of an insight, you'll see these three icon and the last one is the link to this specific insight: Is it what you were looking for? 

Hello everyone! We are currently exploring designs to solve this problem 🚀 If anyone is interested in chatting with us about your problems, reviewing the potential solution and helping us prioritize the different aspect of the feature, please book a slot! Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello Sohail, What is the trigger of your rule, and what is the rule? Basically, a clone is just a new ticket. So if your rule is trigger regarding a field change for exemple, it cannot work just after the cloning. But if the trigger is simply a check on a value, you can specify this value during the cloning, and so it ill…

Hello Judy, I am not too sure what the relationship between an idea and an insight could be. Could you please give an example? To link an insight to another idea, you can simply copy it to another idea using the copy button. It appears after you check an insight. Cheers, Hermance

😊 🙏🏽 🚀

Hi Glenn, You need to create a global automation rule. We actually have an automation template that is doing what you're looking for, I suggest taking a look at this documentation about automation templates in general or this one specifically about delivery panel. Best Regards, Hermance Product Manager @ Jira Product…

Hi Minny, I see what you are using is Jira Software, not Jira Product Discovery. I'd suggest asking your question on https://community.atlassian.com/t5/Jira/ct-p/jira or raise a support ticket via https://support.atlassian.com/contact/#/ Best Regards, Hermance Product Manager @ Jira Product Discovery

Hi Judy, If you group your ideas by any field, you can then create a sum by column. i think this should give you the result you're looking for.

Hi Jenny, Due to technical constraints, we aren't able to display this field on Published views at the moment. We have this item in our roadmap, but with no planned date yet. Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello, Archive isn't a status, it's controlled by a hidden field. This JQL will give you the archived ideas which have been archived for 6 months : updated >= -180d and "Idea archived[Dropdown]" = Yes Now I think it would be tricky to automatically move them from the archive, because basically you'd need to clear out the…

Hello, Cross-project views (renamed Roadmaps) are available for users in the Premium EAP. You can sign up on the waitlist here - there is no conditions to be eligible, but we are letting a few accounts in as part of the EAP. Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello Becky, It is not possible to revert deleting a field, you'd need to re-create it. You can check in the histoy tab to see what was the value for this field eventually, but that's the only workaround. Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello, If you click on Fields, select a field and in the formatting options, check "highlight row and cards", your matrix bubbles will be color coded Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello Amy, I'm guessing you've downloaded the email in .eml format with isn't compatible with Jira without the apps - and jpd doesn't support 3rd party apps as mentionned in Known Limitation for Jira Product Discovery . If you want to include the content of an email, I'd suggest to use the Chrome extension , where you…

Hey Sahil, Teams aren't yet in Jira Product Discovery. I suggest to post your message in the dedicated developper forum : https://community.developer.atlassian.com/ Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello Omar, Thank you for raising this bug, we are investaging it. Cheers, Hermance

Hi Anastasiia, For the moment there is no information flowing on the other way around but we just released this integration so we will surel improve it in the next quarters. `Cheers Cheers, Hermance

Hi Rob, You'd need to publish a view and share only this view to your stakeholder. Please check : the different type of users and publish views Wehn you'll share these views, users cannot collaborate on it yet. We suggest to integrate with Jira Service Management in order to benefit from a full customer portal with queues…

Oh then your Jira admin would be able to edit the name, in "Custom fields" - but don't do this, this might have too much impact if it's used widely across your company. Please open a support ticket by clicking on the "Give feedback" button on the back of the left panel, and then select support team. Include the project…

Hello everyone, We are facing technical limitations regarding insights, and we haven't been able to tackle this feature yet. It is still in our radar, but it will not be adressed before the end of the year. Hermance

Monica, Thank you for elaborating on your need, i've added it to our product backlog. Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello Phillipa, I4m sorry could you please share screens of the template that you are reffering to ? Best Regards, Hermance Product Manager @ Jira Product Discovery

Hey Michael, I'm one of the Product Mangers for Jira Product Discovery. You didn't miss anything, we indeed don't use workflows or status field, and simply use a custom field for "Parking Lot, Wonder, Explore Make and Impact" We are not using the Status field, because as Duncan mentionned, these are not linear phases, and…

Hi Ashleigh, To add fields to the create modal, you can go in Project settings > Feature > Create ideas. Then pick a view that has the fields you need. I'd suggest checking our product documentation for more details: https://support.atlassian.com/jira-product-discovery/docs/create-ideas-from-the-create-blue-button/ To test…

Hi Jennifer, We think you're experiencing a bug we have at the moment, we are on it. Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello Monica, There are no internal or external comments in Jira Product Discovery, all comments will be visibleto users opening an idea. Could you elaborate on your use case, which users shouldn't be able to see some comments? Best Regards, Hermance Product Manager @ Jira Product Discovery

Hello Tanya, It is not possible for the moment, but it something we might explore later on. Best Regards, Hermance Product Manager @ Jira Product Discovery

Hey Denis, you just did with your comment, I've added it as an insight to our Jira Product Discovery project :) 

Hello Christian, Jira Product Discovery has been tought as a product for product manager and help them create a curated product backlog. In that sense, it has not been designed so anyone can raise any idea, not being aware of any of the rest of the idea you already have in the backlog, or not knowing anything about company…

Hi Antal, Atlassian teams are not yet available in Jira Product Discovery :( but we will be working on it before the end of the year. Stay tuned here to get the update. Best Regards, Hermance Product Manager @ Jira Product Discovery