Akhand Pratap Singh Community Champion

@Abilash - To just Submit a request one can be a customer only, and yes once you restrict that Request Type with groups, then it will be visible only to those who are in that group. Is your Portal open or Restricted? If open then as a customer, they should access it

Hello @Colin Regan , Good day, Welcome to Atlassian Community!! Usually, it should be admin to re-open if you know any, you can approach them as well. Meanwhile I have requested Atlassian as well, if they can help here. Normal SLA is 2 Business days, and they will respond on this same Community post. Best Regards, Akhand…

Hello @Abilash , Good day, Welcome to Atlassian Community!! You can use the Request Type Restrictions functionality in JSM. Create a group containing all regular internal employees and then restrict all request types - except the ones intended for contractors - to that group. This way, contractors will only be able to…

Hello @Mingzhang Lv , Good day, Welcome to Atlassian Community, Can you please elaborate your issue or your requirement? Best Regards, Akhand Pratap Singh

Hello @phelmio , Good day, Welcome to Atlassian Community!! I have requested Atlassian to Check, they will respond within 2 Business Days. Best Regards, Akhand

Hi @Julien BOURNONVILLE , Good day Welcome to Atlassian Community. Please check document here https://support.atlassian.com/platform-experiences/docs/start-an-atlassian-team/ Please check "Who can manage and change the team?" from the above doc Users must have Users and Groups global permission before they can add members…

Are you trying to link requirement to Test or you are trying to filter requirements based on summary. If it is just about linking as I mentioned try using workitem key and it should show that requirement

Hi @Nurbanu Kindan Şentürk , Good day welcome to Atlassian Community! As you mentioned XXX-23456 is mentioned in summary which means it is not an issue key (workitem key). To link work item to your Test use the key, which will generally start like projectkey-234. In the below image TTMPFA-20 is the key.

Hi @Endrew Santos , Good day, Welcome to Atlassian Community!! Please check below article, to troubleshoot 2 step authentication https://support.atlassian.com/trello/docs/troubleshooting-two-factor-authentication/

Hi @Sherri , Good day, Welcome to Atlassian Community!! As long as your board has active admins you should be good. The easiest way to see who's the admin for a particular board within the Workspace is to open that board and click on the "Share" button, the pop up window that comes up will show borad members and role. If…

Hello @Jérôme Sicart , Good day welcome to Atlassian Community!! Can you please confirm, if user is having JSM user (agent) License? If not then that is the issue. Even if user is not having agent License and has software license they can still be added in JSM project with roles but they will only act as collaborator. It…

Hello @Uwe Bernholz , Good day, Welcome to Atlassian Communiyy Not sure, I have requested Atlassian for the support and they will respond on this same thread in next 2 business days, however data for free site as per my knowledge is retained only for 30 days.

Hello @刘广成 , Good day, Welcome to Atlassian Community Can you please confirm, the repo you are trying to access, you have permissions in it?

Hello @Natalie Nolen Good day, Welcome to Atlassian Community Please check this article : https://support.atlassian.com/trello/docs/reopening-a-closed-board/ Cheers, Akhand

Hi @pratap_kurapati , Good day, Welcome to Atlassian Community. As you have already created NEW API Keys, I believe you will have to manually replace the old API key with the new one in any scripts, integrations, or third-party services that use it. Best Regards, Akhand

Hi @DreamPhreak , Good day, Welcome to Atlassian community. As you are the last member of the board, you can leave it, and as you are the guest, you are not able to close it as well. Not sure, how much I can help,I have requested for Atlassian Support and they will reach out in this same thread in next 2 business days.…

Hi @WildFyr , Good day, welcome to Atlassian Community. You can restrict who can remove members from a Trello board by changing the board's permission settings to allow only Admins to do so. By default, any board member can add or remove others. From the Permissions section in settings, select Adding and removing members.…

Hello @Yuyang Zhang , Good day, welxome to Atlassian Community. I have requested Atlassian to run gc, they will respond within 2 buisness days on this same thread. Best Regards, Akhand

Hello Everyone, Thanks for your comments. @Yatish Madhav - Major role that played for me was this 7 years of experience, but I would say go through Atlassian Syllabus and their course. If you are planning to get your first certification, I will suggest start with ACP-620 If you need anyhelp on any topic, want anyhelp in…

Hi @Brian Alexander , Good Day, Welcome to Atlassian Community Please see attached Automation rule, that updates Start Date of Subtask B when Due sate of Subtask A is updated provided they are linked together.

HI @s_gridnevskii Thank you for sharing this - and I completely understand where you’re coming from. Just to clarify: this series is written as a narrative, not a literal “here’s exactly how one should push changes in production.” In real-life environments, I would never deploy 20 master workflows without mapping SLAs,…

Hi @kttann , Good day, Welcome to Atlassian Community!! I have request Atlassian Support team for assistance, they will manually initiate garbage collection (GC), they will reach out to you on this same thread within 2 business days. Best Regards, Akhand

Hi @zhudavi2 , Good day, Welcome to Atlassian Community!! I have request Atlassian Support team for assistance, they will manually initiate garbage collection (GC), they will reach out to you on this same thread within 2 business days. Best Regards, Akhand

That is correct @Raheem Pillay 

Hello @Raheem Pillay , Good day, Welcome to Atlassian Community!! Can you please try using customerDetail()? For example: reporter in customerDetail("Region", "APAC") reporter in customerDetail("Location", "Hybrid (Home/London)") Best Regards, Akhand

Hello @Lejla Delic . Good day, Welcome to Atlassian Community!! Try using this JQL: issueLinkType = Blocks and issueLinkType != "is blocked by" This should do the Job. Best Regards, Akhand

Hello @SysAdmin , Good Day, Welcome to Atlassian Community!! You can refer this Document: https://confluence.atlassian.com/servicemanagementserver/restricted-request-types-1453424836.html I believe it is available for version 10.10 or above based on this ticket https://jira.atlassian.com/browse/JSDSERVER-195 (I will…

Hi @Mel Paisley , I am trying to integrate MS dynamics CRM with CSM. For this is I am trying to create custom UI (jira issue panel) that will show those information. The issue I faced was, when app was deployed, it started showing up in issue panel with project.type mismatch error, this error was not there in JSM project

@Nur Fatin , From your screenshot it says, no related work items could be found, why are using using branch here? If you have already defined issue type at the beginning why using branch, as there is no issues found it doesn't work, also conditions didn't match. Suggestion would remove branch if not needed and check your…

@Nur Fatin , Can you share the Audit logs once? Want to check if the rule is even triggered and if triggered where it stops. Also Quick Question, When PTO is created, Automation is updating the Request type. My guess is as you have added request type in the create Condition, this rule is triggered before the request types…