Amaresh Ray – Multiplier

Hi @David Meredith You can automate routing of approvals to managers from /Okta using the Multiplier plugin on Jira cloud: https://marketplace.atlassian.com/apps/1224807/multiplier-azure-ad-and-okta-operations-for-jira?hosting=cloud&tab=overview This uses post functions to pull in the manager from Okta and insert that into…

in Approval using AD Manager field Comment by Amaresh Ray – Multiplier July 2021

Hi @Balaji Suresh (bsuresh) You can automate routing of approvals to managers from Azure AD using the Multiplier plugin on Jira cloud: https://marketplace.atlassian.com/apps/1224807/multiplier-azure-ad-and-okta-operations-for-jira?hosting=cloud&tab=overview This uses post functions to pull in the manager from AD and insert…

in How to auto-fill "Approvers" field in JSM based on Azure AD data? Comment by Amaresh Ray – Multiplier July 2021

Hi @Dan W You can automate routing of approvals to managers from Azure AD using the Multiplier plugin if you're using Jira cloud: https://marketplace.atlassian.com/apps/1224807/multiplier-azure-ad-and-okta-operations-for-jira?hosting=cloud&tab=overview This uses post functions to pull in the manager from AD and insert that…

in What is the best way to get the supervisor of the reporter? Comment by Amaresh Ray – Multiplier July 2021

Hi @GG @Josh Steckler You can automate routing of approvals to managers from Azure AD using the Multiplier plugin: https://marketplace.atlassian.com/apps/1224807/multiplier-azure-ad-and-okta-operations-for-jira?hosting=cloud&tab=overview This uses post functions to pull in the manager from AD and insert that into the…

in How can i set approver from AD manager field? Comment by Amaresh Ray – Multiplier July 2021

Hi @Sean did you ever find out a solution for this? If you have, what did you do? If you haven't, perhaps you might be interested in an app that lets you pull up this information from Azure AD: https://marketplace.atlassian.com/apps/1224807/multiplier-azure-ad-and-okta-operations-for-jira?tab=overview&hosting=cloud Let me…

in Can Jira Service Desk display contact information for customers? Comment by Amaresh Ray – Multiplier May 2021

@Sandy there is in fact a free marketplace app for this: https://marketplace.atlassian.com/apps/1220454/round-robin-request-assignment-for-jsm?hosting=cloud&tab=overview

in Round Robin assignment based on Agent Schedule Comment by Amaresh Ray – Multiplier April 2021

@Marat Take a look at this app on the marketplace, which can sync and display the manager attribute from Okta in Jira: https://marketplace.atlassian.com/apps/1224807/multiplier-okta-actions-for-jira?hosting=cloud&tab=overview

in Sync custom attributes from Okta Comment by Amaresh Ray – Multiplier April 2021

@Marilyn Wo Unfortunately it isn't possible to change that.

in How to change title in the portal's browser tab? Comment by Amaresh Ray – Multiplier April 2021

Amaresh Ray – Multiplier Atlassian Partner

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