Matteo Vecchiato Community Champion

I would suggest to create the variable with empty value before the "For Jql"

Hi @Andrew Bui , Welcome to Atlassian community and thank you for your question. To try to help, could you post your automation? Kind regards

Hola @Sandra Tatiana Marquez , Posibles razones: * Los usuarios no pertenecen al grupo que se ha utilizado para hacer el user provisioning * Los usuarios ya están presentes en el directorio de usuario de Jira, solo que están desactivado; quitando el filtro de pueden ver * Los usuarios están desactivado en Azure/Entra ID…

Hi @Denys Dudnyk , Thank you for your post. Have you followed this tutorial https://learn.microsoft.com/en-us/microsoftsearch/jira-cloud-deployment ? It seems that you are using a not enabled user in Entra Id. Hope it helps

Hi @Padmanabhan Tattamangalam Venkitasubramanian , This is not the channel forum for this kind of issues. Anyway I try to report your issue to Atlassian supporto from this post. Kind regards

Hi @Keisha Hallows , Thank you for your post. I suggest to check how the field approvers is populated. It could be done: * Through request type as pre-defined value (look this https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-pre-set-list-of-approvers/ * Automation rules that set up the approvers…

Hi @Corinne Guibert , I suggest to go through this ticket :https://jira.atlassian.com/browse/JSDCLOUD-9265 Hope it helps 

Hi @Carlin Scott , Thank you for your post. In my opinion, it is better to use the dedicated checkbox custom field for this kind of use. Kind regards 

Hi @Johnny Chandler , Welcome to Atlassian community and thank you for your post. In order to get a detailed analysis of the reason, it is required that you analyse the logs, mainly atlassian-jira.log* Have you checked all the configuration files, included dbconfig.xml? Here you can find a list of useful…

Hi @Aanchal Bhatnagar , Welcome to Atlassian community and thank for your question. It is not possible by design, the request for automatic save is closed at moment: https://jira.atlassian.com/browse/JRACLOUD-92507 Kind regards 

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Hi @David Todd , Welcome to Atlassian community and thank for your post. In the last days there were some issue in the platform. Is the error still appearing? Could you try now? Kind regards

Hi @Matt Alexander , I reported this post directly to Atlassian support. Kind regards

Hi @Olof Johansson , Welcome to Atlassian community and thank you for your post. I suggest to go through this article: https://support.atlassian.com/jira/kb/how-to-upload-avatars-on-assets-objects-using-rest-api/ Hope it helps

Hi @Paul Dunstan , Welcome to Atlassian community and thank for your post. It seems that the user used for integration hasn't required permission on Jira side. I suggest to check on Jira side: * User status and if has product assigned * Jira project permission Hope it helps

Hi @Sophie GRAS , Thank you for your question. By the momento, inside the customer experience is possible to create forms, but are simple form, not dynamic as the JSM form. Hope it helps

Hi @Aron Peterseim , Thank you for your post. If the community could not help you, I suggest to contact directly the Tempo support opening a ticket. Hope it helps

Hi @Dwight Joseph , Welcome to Atlassian community. Organization without apps or unused apps finally will be deleted. I suggest to activate an apps with free license and maintain it active. Kind regards

Ho @Dorota Popowska - Vilisoft , Thank you for opening this interesting discussion. 1- One of the biggest blockers will be the cost of the offered plan, related to companies dimensions and budget: there are many small and medium size companies that fall inside a regulated market. This kind of companies, very happy to…

Hi @JSW MG Motor India , Welcome to Atlassian community and thank you for your post. Yes, Atlassian partner can get your billing account. I suggest to search for a partner near you through Atlassian partner directory: https://partnerdirectory.atlassian.com/ Hope it helps

Hi @gollapudi sidhvi Thank you for your post. This https://community.atlassian.com/forums/Rovo-questions/How-to-update-the-work-type-of-an-item-dyanmically-using-a-Rovo/qaq-p/3154680 should be help you. Regards

Hi @Pavan Kumar , Thank you for your post. Jira show to each user the last work item used by the user. More detail from previous posts: https://community.atlassian.com/forums/Jira-questions/I-have-story-as-default-issue-type-but-when-I-create-a-new-issue/qaq-p/2270917…

Hi @Priyam_Kumar , Welcome to Atlassian community and thank you for your question. Please have a look on this past question: https://community.atlassian.com/forums/Jira-questions/How-to-get-notified-about-Atlassian-feature-deprecation-warnings/qaq-p/3093303 Hope it helps

Hi @Dor Avitan , Welcome to Atlassian community and thank you for your post. The v3 api requires some changes in the body request about pagination. Have you already checked the following post? https://community.atlassian.com/forums/Jira-questions/API-PAGINATION-JIRA-V3/qaq-p/3120467…

Hi @Dave Mathijs , Very good point. The classification of JSM and CSM you did is correct, but in my opinion the barrier between the two apps is not about internal and external, but is more between advanced support (both internal and external) against self/automated support (also internal and external). So the solution is…

Hi @Daniel Scates , Thank you for your post. It's not clear for me what do you mean for client portal. Are your working with Jira or customer service/Jira service management? As the question is created in Jira forum, you can control what users can do through project permissions, more detail here Hope it helps 

Hi @Eda Aydemir , Thank you for your post. In my experience is not possible, there is only one invoice and is not based on user domain. I suggest to confirm it creating a support ticket for Sales from here . Hope it helps. Kind regards

Nice!

Hi @Subhajit Banarjee , This kind of accreditation are dedicated to Atlassian partner. You should login with a partner email that has been marked by Atlassian to join the program. Regards

Hi @Justin Deutsch , please confirm if the suggestion helped. Cheers