Britta Neugebauer [yasoon] Community Champion

Yeah, @Jimmy Seddon , I'll be happy to meet you :)

Hi @Abigail Aguirre Thank you for your question, as @Joseph Chung Yin has pointed out, you can integrate Jira and Microsoft Teams in multiple ways. Here's another overview what you can do: YouTube - Connect Microsoft Teams and Jira My company yasoon is developing an app that is focussed on integrating Microsoft 365 and…

Thank you @Khawla Issaoui Creativas ! Exciting times 😊

Thank you @Christopher Skoropada _Appsvio_ , to you, too!

Congratulations! We're super excited for Partner Accelerate, too! 🎉

Hi @Alex Tochilovsky , thank you for your question. I work for yasoon, and we've developed an app that suits your use case. You can link ongoing email conversations to issues. Check the docs: Features in Outlook (yasoon.com) If you're willing to work with this integration, you can connect Outlook email and Jira on a deep…

For me, this worked: I had to customize actions in that menu and add back the Jira for Outlook option. Now the 3-option menu appears on it's own. (see community post here)

Hi there @bob_nielsen , as for 1) + 2) incl. "back-and-forth correspondence" with Micrsoft Outlook you could work with a Jira integration like Microsoft 365 for Jira - Outlook Email, Teams, Calendar | Atlassian Marketplace Check out the Outlook features in yasoon's documentation: Features in Outlook (yasoon.com) The app is…

Have you tried to click on "apps" in the new Outlook?

Hi there @Sheri Widler , Thank you for your question. It seems like you are using one of yasoon's apps; e. g. Microsoft 365 for Jira. If so, I recommend you to raise a support ticket or book a call with us to talk things through: Meet Microsoft 365 for Jira (office365.com) Happy Wednesday! Best, Britta

Hi @Tarmo Tormilind , sure, no prob! I'd recommend to book a support meeting with tech support, so we can give you all needed information. Happy Friday, Britta

Hi there @Tarmo Tormilind , thank you for your question! I work for yasoon, the company developing Microsoft 365 for Jira (available for DC). The app offers a lot more than one-way communication to Microsoft Teams, and might be a secure alternative for you. Here's a feature overview incl. documentation. If you're willing…

Thank you @Abby Yeomans ! The yasoon team will also be there. We're already looking forward to the buzz on the expo floor 🐝

Hi @Angela L_ , sounds like you found a good solution for your use case. I understand that this single feature was not a reason for you to get a paid app.

Hi there @Angela L_ , As far as I know, you could only do this with a third party app. I work for yasoon and we're developing an app called Outlook Calendars for Confluence. The app enables a real-time integration of Outlook calendars in Confluence, no sync needed. For your use case, you could work with filters to only…

Hi there @Oshadhi Vindhyani , thank you for your question! It depends a bit on how deeply you want to integrate Microsoft Teams and Jira. My team and I made a comparison on how to integrate both tools: Jira, meet Microsoft Teams! Make interdisciplinary teams happier and work smarter together - YouTube There are a few free…

Hi there @Mark Jacobsen , thank you for your question. I am not 100% sure which Outlook add-in you're using, but if you're using the Outlook add-in incl. Microsoft 365 for Jira by yasoon, you can choose the Jira instance before creating a new issue coming from an email: Create new Jira issues in Outlook (yasoon.com) If you…

Hi there @Stephan Grubbe , yeah, I am happy to hear that you're about to try yason's app. Here's the direct link for the cloud pricing: Microsoft 365 for Jira - Pricing | Atlassian Marketplace For the monthly billing cycle with 250 users the price will be USD 500.00 a month (USD 2.00 per user (average)): (100 users x USD…

Hi there @3rdjkadjk , Thank you for your question. As the CalDav integration is not working for you, I'd recommend a third party calendar integration. I work for yasoon and we're developing an app called Outlook Calendars for Confluence. The app enables a real-time integration of Outlook calendars in Confluence, no sync…

Awww, thank you @Evert Morren Atlas Admin ! This made my day. And maybe, if you keep on enjoying the app, feel free to leave a review at the Atlassian Marketplace: Microsoft 365 for Jira - Reviews | Atlassian Marketplace Best, Britta

Hi there @Joris BAUDOT , thank you for your question. If you are looking for a way to integrate Jira Service Management with Outlook, you can work with an app: Microsoft 365 for Jira - Outlook Email, Teams, Calendar | Atlassian Marketplace With the Outlook meetings integration, you can schedule meetings coming from JSM…

Hey there @Evert Morren Atlas Admin , thank you for your questions! May I ask what app exactly you are using? In case you are using one of yasoon's integration (e. g. Microsoft 365 for Jira) you can configure the default settings as described here: Features in Outlook (yasoon.com) If you have further questions or want a…

Hi @Shayan Ali , Thank you for this question. If you're open to work with a third party app for this use case, then Microsoft 365 for Jira would be a fit. You can set up a Jira automation with the app and trigger an action to send a message in a Microsoft Teams chat and include the participants of your choice. This is how…

Congrats to all winners and the amazing contributions!

Hi there @Fontane, Matt , I am replying on behalf of my colleague Patrick, as he is busy at the High Velocity ITSM event in Sydney right now 😊 As Patrick has mentioned earlier, yasoon's app Microsoft 365 for Jira is now available with automation features. Here's a short YouTube video on how it works. Regarding to your…

Hi @Leon Pavesic , as you were asking for alternative apps; I work for yasoon and we develop an app for this use case called Microsoft 365 for Jira. With the integration your customers can raise support tickets via the JSM portal directly in Microsoft Teams. Here's the ITSM demo on YouTube: ITSM with Microsoft 365 for Jira…

yasoon is among an amazing list of sponsors :) We can't wait to meet you in Sydney. If you want to have a chat, stop by our booth 3 & 4 or join our roundtable "Keeping up with the Changing Expectations of End Users - hosted by yasoon" @Tobias Viehweger @Patrick Schüßler _yasoon_ @Timur Akman 

Hi @Johnathan , thank you very much for this update, this is helpful! Best, Britta

This gives me chills! 👻 Well done!

Hi there @Traci Hawes thank you for your question! I work for yasoon, a company that has developed an integration for this use case. With Microsoft 365 for Jira, you can create issues from Outlook emails. Check out this short demo on YouTube: The app is free for up to 10 users and available at the Atlassian…