Scot Wilson Atlassian Team

G'day Tim! I'm Scot from the Atlassian Statuspage Support Team, just adding in the links to our support documentation for people searching for this question. Depending on the Pricing Plan you're on, we have the ability for you to customise your CSS/HTML & JS on your page to make these cosmetic changes. We have…

Hello Community People! I'm Scot from the Statuspage Support team, just adding some links to the official documentation in case this question comes up in your searches. We don't have any official translation support for public free pages, as our integration with Localize (documented here) requires you to have a custom…

G'day Matt! I'm Scot, from the Statuspage Support team in the APAC region. You're absolutely right you can't put a TXT record on a CNAME record - RFC 1034 doesn't allow this! Fortunately you can apply it to the APEX domain record as per our Statuspage documentation on configure-your-dns, If your domain is a subdomain the…

Hello Everyone! I wanted to provide an update, in case you were searching community for this situation/question and wanted to know the results of our investigations. Normally what will happen is when your Statuspage loads is that it will make a request to the public status.json API for your Statuspage at the end of the…

G'day Saddan! I'm really interested to understand why this is behaving differently. I created a page with the same Trial plan you're on, and using Chrome Developer tools, I was able to see it was calling my page's Status API (https://<statuspage url>/api/v2/status.json) to check if any changes had occurred and not…

G'day Saddan. I'm Scot from the Statuspage Support teams and I'd like to let you know how our page refresh works. Straight out - there's no way to customise the refresh rate per status page. We do live updates (aka refresh) a status page every 60 seconds when there's a "live incident" occurring in the page, which would be…

Hey John, I definitely think that should be possible! We have documentation about creating your own custom embed here, for those people who don't want to use our standard embed. You'll need to code and host the embed on your site - we don't provide support for your coding though. Basically you can create an embed that gets…

G'day Saveetha, I'm Scot from the Statuspage Support teams here to answer your questions related to Analytics. In order for us to provide the analytics on user visits we would need to use cookies, however, GDPR (and similar) regulations for these cookies would require end-user consent in certain regions of the world. To…

Hi Ashley, Our support page about third-party components is here. To create third-party components that could be consumed on another statuspage, you will need to create them on a public statuspage, and then contact our support team to have us enable that Statuspage as a source of third-party components. Your components…

Hi Vivekand! The information you're looking for creating an Opsgenie Integration is detailed in our Integrate Opsgenie with your IT tools page in our Opsgenie Support documentation, and you'll find specific integrations in sub-sections depending on if you're integrating with 3rd Party systems or Atlassian offerings. To add…

Hi Ashley! In order to share components across multiple statuspages they would need to be created as third-party components, where they will be available to any statuspage that would like to include the nominated components on their page. You'll need a statuspage to host these third-party components, and when you update…

John, The RSS feed will give you page updates (as per it's definition), but it doesn't goto the granularity of an individual component. So you will get incident details in the feed, but not details about individual components affected. Cheers, Scot

Hi John Statuspage provides Email, SMS, Webhook & Slack channels for Incident & Component status - but not RSS. In regards to specific components - you would receive different updates if these components were included as affected in different incidents. So Incidents that don't involve a component you're watching would not…

Hi John! While I've not tested Google Tag insertion into a Statuspage, you can customise the CSS & HTML of your Statuspage with code snippets. Firstly, you'll need to have your page (Public or Audience-Specific) on a custom domain (for security reasons) as detailed in…

Hi Cory - Welcome to Statuspage! It's not possible to edit the components that were included in an Incident, and it would not be ideal to allow this to happen. Those entries in an incident are part of the historical record, and show which components were included and notifications sent for. If you were able to edit which…

Hi Lana, Welcome to the Community! Yes, it's possible to subscribe to specific components, but to do so the Statuspage must have enabled component subscriptions, and need to be on a Business Plan or higher. This page in the StatusPage documentation lists the requirements and how to configure your page to allow component…