Alex Koxaras -Relational- Community Champion

Hi @Thippyreddy Anvesh Reddy To use Assets you must be on the premium plan of JSM. Here are some links to get you started: * https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/asset-and-configuration-management *…

Hi @Mike Nejad I'm not sure you can do that. May I ask why do you want to change it?

Then go to: * Cog wheel * Products * Configuration (under Jira Service Management)

@Amit Bisht did you replace YOURDOMAIN with your actual domain?

Hi @Ashwini Singh and welcome to the community, You have to impose page restriction about editing the page. You don't need to be an admin of the space, or confluence admin. You just have to speak to your admin about granting you the permission to restrict pages. Read more about them…

Hi @Abhijit Malankar and welcome to the community, For Data Residency about Atlassian you may want to read more about it here https://www.atlassian.com/software/data-residency. About the current roadmap you may want to click here https://www.atlassian.com/roadmap/cloud?category=dataManagement& Currently Atlassian offers…

Hi @Amit Bisht and welcome to the community, Go here: https://YOURDOMAIN.atlassian.net/jira/settings/products/jira-service-management-configuration and select "No, don't share email requests with the customer's organization. Requests sent from the portal will not be shared unless the customer selects otherwise" under…

@Preem Prakassh Dayaal Hi Alex I am stuck in another issue now While users of a group are restricted from assignment , what has become a challenge is that they are unable to assign at all. Is there a possible that those users who have assignment restriction can assign to select users and not to all ? If I have solved your…

Yup! You can create a suggestion here https://jira.atlassian.com/issues/?filter=98690 or here https://jira.atlassian.com/secure/CreateIssue!default.jspa and choose "suggestion"

Hmm... I'm not sure you can do that :/

Hi @[deleted] Yes this is possible to do it with out of the box functionalities. * You have to place two condition* One condition to the transition leading from Open to In Progress* Choose the "Value Field" condition and place Status = In progress * One condition to the transition leading from Open to Considering* Choose…

@Evgeniy S_ this is the "create space" functionality. The options you see are the spaces blueprints which you can't change, but you can disable them. To add more you have to go to the marketplace.atlassian.com and find additional there.

@Idrees nice to know that! Kindly mark my answer as accepted, in order to help others in the community with similar questions. Thank you!

Hi @Samuel Charpentier Are you trying to connect JSM to Confluence cloud? If yes and you want to use it as a KB, then there is another way to do it, and not via application tunnel.

Hi @Idrees Try placing the first three ORs in parenthesis: (parent=IQ-6885 OR "Epic Link"=IQ-6885 OR "Parent Link"=IQ-6885) AND status IN ("Close (Ready to Go Live)", "Close ( Ready to Go Live)", "Closed", "Closed.") ORDER BY createdDate Let me know if you got the results you wanted.

HI @Paul Heath Armengol You can exclude/include resolutions by using the workflow properties found here: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/ In your case you would need to enter jira.field.resolution.include or jira.field.resolution.exclude as a property and as a value the…

Hi @mattsampson7185 and welcome to the community, If you place a link (external link) on a confluence page and that link changes at some point, then you have to go and edit that reference. Editing in one place, will not edit all other places. Is this what you want to accomplish?

Hi @Nataliia Lytvynenko Without additional information we can't help you. You have to provide screenshots, as well as the behavior script and mapping you've done. We need to know more :)

Hi @endalew and welcome to the community, Here are some articles that will help you getting Trello really fast! * https://trello.com/en/guide * https://trello.com/guide/trello-101 * https://support.atlassian.com/trello/docs/getting-started-with-trello-video-demo/ *…

Hi @shannyshan ! What would have appealed most to you about flying on Concorde: the champagne/fancy food; the celebrity sightings; experiencing the engineering feat first-hand; something else? I think that the most appealing thing would be the speed, as well as the face that you experienced first hand this innovation! I…

No prob! Glad to be of help!

@Tadej Breznik take a look at this please https://help.tempo.io/cloud/en/tempo-planner/resource-planning/creating-plans-from-jira-issues.html The above instructions will let you more automatically plan your existing issues. However there are certain prerequisites that need to be met e.g. Assignee, Due Date, and Original…

Hi @Angie Elliott For this kind of things maybe a Gantt like structure might be more useful. There are plenty of apps which offer a Gantt functionality, and Jira premium comes with a build in Advanced Roadmaps feature.

Hi @Evgeniy S_ Can you please explain on how to find the above screen? This looks very new to me and I can't find it on my instance. 

Hi @Gabriel McKenna This could possibly be a bug, but in my experience UX bugs with minor productivity impact (like the one you mention) will not be fixed soon. Can you try and reduce the column size of the template and see if that can resolve the issue? Can you also check that there is no white space after the text…

Many thanks for providing the answer! This might help a lot of users with similar problems! I've marked your answer as accepted!

Hi @Asif Mahmud There are several posts which you can look at, such as: * https://community.atlassian.com/t5/Jira-Software-questions/JIRA-Power-BI-connexion/qaq-p/1417373 * https://community.atlassian.com/t5/Jira-questions/Power-BI-JIRA-App-connection/qaq-p/969112 *…

@Abhinash kindly mark answer as accepted in order to help others in the community to find answers to similar questions. Much appreciated!

@Emily Liu can you please state here what was the problem? This would be useful for the community. Thank you!

Hi @Emily Liu and welcome to the community, There was an incident occurred on the 31st of January according to tempo status page https://status.tempo.io/ Can you please check that now is working properly?