Alex Koxaras -Relational- Community Champion

The "catch email address" is used only if you want to process, only emails having the specified recipient in fields To, Cc or Bcc. Why you want to mess with that?

Hi @Subhas Sajjan and welcome to the community, Add a worklog on a project, even on a 3rd party app, is "working on a project". To work on a project you need a license. Without a license that user can't enter a worklog.

Hi @Tony Giovenali and welcome to the community, Unfortunately, you can't compare fields within the JQL. What you can do, outside the box, is to use a JQL from an automation rule and compare the date field you want to another's date field smart value. E.g.: project = "myproject" AND issuetype = bug AND status = Done AND…

Hi @Darrel Jackson Cloud email handler is the defaults Jira email handler, which handles all the "reply to" emails which have a valid issue key on their subject. It doesn't and can't create new issues. For multiple teams, and in order to create separate issue types to different projects, you are correct. You need multiple…

Hi @Rinjini Poddar Try Old Assignee Name: {{#changelog.assignee}}{{fromString}} New Assignee Name: {{toString}}{{/}} Regards, {{initiator.displayName}} The "assignee who initiated the change" I suppose you are referring to the user who caused the changed

Hi @agrtechnology and welcome to the community, If your client doesn't have a JWM license, then you can't really share anything from JWM in order to capture information. If they do have a license, you either let them inside the project or you can use forms to capture the necessary…

Not that I can say anything about cold water, being a Greek and stuff, but the colder water I've personally have swim in, is on Naxos island...on August....full summer... (yeah yeah... I know...) :D 

Hi @Shalini Penagualuru From what I've seen on my instance: * If you schedule a publish, then all the content you see within this page, includes the last changes you made as well (up to the point you clicked "schedule") * If you cancel your scheduled post, then you will not loose your changes. They will all be visible…

Awesome post @Laura Holton _ACE Manchester_ ! Thank you for sharing this!

What about the page history?

Hi @Shalini Penagualuru and welcome to the community, If you navigate to home > drafts (or /wiki/home/drafts) can you see your draft page with the changes?

Duplicate here https://community.atlassian.com/t5/Jira-Service-Management/APPROVER-approver-groups-unable-to-add-user-s/qaq-p/2336629

Hi @Alyssa Hill and welcome to the community, First of all, and for the default approvers' field, start typing and see if the name of the user appears. If yes, then click it. If not, then see if you have the browse users and groups permission. Concerning the drop down field for the approval step, if you start typing…

I like to travel with my wife! Like @Trudy P Claspill stated, she points out (all the time) things that I miss (all the time). So it's very nice to have someone who is really really really interested in learning the smallest detail about the place we are visiting and spoon-feeding them to me :) Holidays for me is something…

Hi @Brittany Melville * Create a filter with JQL: assignee = currentUser() and dueDate > "-5d" * Save the filter * After saving it, click Details * Click New Subscription * Choose the appropriate settings and click Subscribe

Hi @Jessica Boyd and welcome to the community, I would suggest to go inside the workflow and check what kind of event is firing during the specific transition(s) when you don't receive a notification. After identifying the event, go to the project's notification scheme and see who is getting notified for this event.

Hi @Aimee Armitage Since a transition exists from Closed to an Open status, I would add a post function (from closed -> open) to populate a custom field (e.g. a text field). Then it would suffice if you were searching for issues that don't have an empty value for that custom field. Hope that makes sense!

Hi @ingfri2019 Please follow the below instructions: * Squad: https://support.smartbear.com/zephyr-squad-server/docs/get-started/cloud-migration-guide/index.html * Scale: https://support.smartbear.com/zephyr-scale-server/docs/cloud-migration/guide.html

Hi @TMorgan According to the official documentation, https://support.atlassian.com/cloud-automation/docs/smart-values-in-confluence-automation/, there isn't such a smart value. Perhaps you could acquire such a variable using REST API and store the value into the variable. And then use that variable on your message to Teams.

Hmm... this is beyond my expertise.

Good to know it has been resolved!

Or, you can write: {{ issue.fields["customer"].value }}

Hi @Adrienne Sluss and welcome to the community, Try: {{ issue.fields.customfield_XXXXX.value }} Where XXXXX is the number of the custom field Customer 

Hi @Ann Marie Guinan You should be able to add any field you want on any request type. Can you please clarify what exactly you mean when you say that you can't add three text fields on a request type? What message are you getting?

Hi @Jordan van Schagen Out of the box, no. You can have notification for each project but these will follow events, not tasks. If you want, you could create XX different events, place them of your tasks' workflows and then change the who these notifications are going to be send. Email templates in jira server can be…

Hi @ckarydaki When you release a version, a pop-up message appear which ask you if you want to move the undone issues to another version. You should be able to choose the next version from the dropdown.

Hi @Robert Randolph Hit enter twice and add the info panel between the two paragraphs. That should do the trick

Hi @stacey.flynnkissel and welcome to the community, I'm not sure you can lock the variables. Variables are there to ease the page population, but are not mandatory.

Hi @Vanessa Berry , If you are talking about atlassian accounts, I don't think that they are disabled. If you are taking about your jira instance, only an admin can deactivate an account.

Hi @Krishantha Go to project > project settings > access and then manage roles. Front there you should be able to adjust them accordingly. Of course the above is for team managed project, which I assume you are