Alex Koxaras -Relational- Community Champion

Hi @Hjalti Glúmsson Are you referring to jira cloud, or jira server? On jira cloud, you invite users to your instance. Then the user who receives the invite creates an atlassian account (<-- this has nothing to do with your site). Then the user has the option to change his/her full name. On jira server, you (jira admin)…

Then try using: project= "Integration- Marketing" and status changed FROM "TO DO" TO "IN PROGRESS" and status = "In progress" The above should get you the results you want.

Without a visual, can't really understand a lot.. Where are these issues showing? On the search results? On your dashboard? 

Hi @John Dawson and welcome to the community, I wasn't able to reproduce your problem. Adding "-" to labels, will be retained on my instance, even if I edit the page. Can you please write down all the steps you take, in order to be able to reproduce your problem?

Unfortunately I don't have eazyBI but you can start by reading their documentation here https://docs.eazybi.com/eazybi?eazybi-for-jira This ought to help you accomplish what you want!

Hi @CharlesKelly It would be great if you could share the error you are getting, or at least the stage you reached following these instructions. I mean, did you manage to connect bb with jira and the interactions are not showing? Or something else happened? And what do you mean by "interactions"? The commits, pulls etc?

If you don't want the red lock, then follow the first instructions I gave you: If you don't want to have a default security level, and all issues to be open, then simply remove the default security level. Then when someone creates an issue it will always be without security level. After that, and taking into account that…

@Vikrant Yadav has a keen eye, and you are indeed using Scriptrunner. Based on their documentation: All text and select custom fields are supported, as well the the Summary, Description, and Environment system fields. https://docs.adaptavist.com/sr4js/6.31.0/features/built-in-scripts/copy-field-values So in other words…

Hi @Sandra Cossio Do you try to login with an Atlassian account? Some reasons I can think of are: * Perhaps you've got two different Atlassian accounts and the one you logged in doesn't have any products * You are logging in with the correct atlassian account, but all your products have been deleted due to inactivity. *…

Hi @Bettina Funk To be honest, I couldn't quite understand what you want to achieve by saying the following "how have no functions only for showing and to choose- " If you don't want to have a default security level, and all issues to be open, then simply remove the default security level. Then when someone creates an…

Hi @vdhanorkar You have to change the actor: * Go to your project > project settings * Automation > Click on your rule > Rule Details * Under "Actor" choose "User who triggered the event" However, keep in mind that the below can take place, based on the permissions of your project: Due to security restrictions, there are…

Hi @Ayush Lawania In order to achieve this you have first to create the filters which will show the results you want. * E.g. if you want to see which issues changed from status A to status B, then you can write a JQL like: project = you_project_name and status CHANGED FROM "A" TO "B" * Save the above search as a filter *…

Hi @Peter Nørregaard Rasmussen Unfortunately you can't change the colors. These are fixed. Here's an issue for you to vote and watch https://jira.atlassian.com/browse/CONFCLOUD-67183

Nice catch @Connor !

@Ashley Roberts hi! Thanx for the clarification. So you want to copy the assignee onto a custom field, or vice versa? Which post function do you use?

Hi @Syave Srikanth and welcome to the community, Yes, try that!

Hi @Sayali Deshmukh and welcome to the community, Out of the box you can't hide fields from users depending on a group or role etc. The fields are either visible or hidden. In one service management projects, all customers will see the exact same thing. If your requirement is to have different fields, request types,…

Hi @Jack Murphy and welcome to the community, Do these done issues have story points? Without story points, these issues will not reflect on your insights: Sprint progress Add estimates to track your progress This insight helps you stay across the status of work in your sprint, so your team can adjust when needed, and…

Hi @Nicholas and welcome to the community, I'm not aware of such a macro or an app. And I think that it's going to be difficult to be placed on Confluence toolbar. The available modules in Forge at least, to place your app is on specific locations, and the toolbar is not an…

Hi @ThomasMeMan This place is not Atlassian's support, but its community. With that being said, most of us here do not work for Atlassian. Concerning Tempo, from what I know it stores the data outside of…

Hi @Allan Ross You can't create such request with these predefined subtasks. However, you can add a post function (or a Jira automation rule) after the ticket has been raised, in order to create automatically these subtasks. Let me know if that helps!

Hi @Pierre Kohn and welcome to the community, Your service catalogue can be in whatever language you choose to write it. You may also customize the customers' notifications. However changing Jira user's interface to Hebrew is not currently supported. And you can receiver requests by email in any language. This is not a…

Hi @David Busk Take a look at this post and article: * https://community.atlassian.com/t5/Jira-Service-Management-articles/Default-Request-Types-Now-Available-in-the-Feature-Labs-section/ba-p/2112887 * https://support.atlassian.com/jira-service-management-cloud/docs/choose-default-request-types-for-your-issue-types/ This…

@Fabienne Bauer contact the support directly then

Hi @Ashley Roberts Can you please explain what do you mean by "customer"? Usually a customer can be found on JSM projects. And you can't really assigned anything to a customer, unless this customer has a valid JSM license and has the "assignable" permission.

Hi @mahub and welcome to the community, On the free plan you can't change your site's name. You have to create a new one. :/

Hi @David Busk and welcome to the community, I do not know of such a functionality (to prevent Jira from adding a customer to their organization). However, what you could do as a workaround, is to create a post function to clear the Organization field after the ticket creation.

Hi @Rohit Challa and thanx for the clarification, All issues will not end up to one status, unless you map the old status to the new status. When you change workflows, jira will map automatically same statuses, but for different statuses it will prompt you to map them accordingly. So you can't cherry pick the issues where…

Good to know that your issue was solved and thanx for sharing this here. I would suggest that you create a new post here, write your answer and then mark it as accepted. This will help more users to find proper guidance to similar troubleshooting. Thanx!

Hi @g s and welcome to the community, How exactly did you have in mind for this to work? Can you please share a bit more details?