Alex Koxaras -Relational- Community Champion

Hey @Spiros P. Organizations are not included in {{lookupIssues}} properties. You don't need the Organization field on the lookupissue. You only need to lookupissues where the organization is empty. The JQL I've given you is valid and tested by my side. Unless I'm missing something. But what if it executes for multiple…

You haven't done anything wrong. Interesting enough, to my surprise, it seems that Jira will recognize only the last column as the "done" state and will mark it as green. Read this documentation: https://support.atlassian.com/jira-software-cloud/docs/configure-columns/

Hi @Brett Evans This is an interesting question, and I wonder why nobody has answered it yet. Long story short is with native automation, you can't do that. However, I think that you will be able to pull this off by using a webhook an Jira's REST…

Hi @Yashwardhan Pauranik This is happening because on your workflow you have set the categories of these statuses to "In Progress", instead of "Done". If you change them to "Done", this change will be global! So keep that in mind in case these statuses are used to other workflows as well. Now, to change them: * Click cog >…

Public issues are issues which have a Permission scheme that gives the 'Browse Projects' permission to 'Anyone'(any non-logged-in users). You may read more about project permissions here. As a workaround you could always forward your incoming mail to another person. However I would put some serious thought on this, prior…

hi @Alan Bowsher I confirm what @Jack Brickey said. Automation is the way to go, since Notification Scheme, although has the option to send email to individual person, it will only send for public issues. Keep in mind that Service Desk will not notify the customer for all issue updates. Most of the time the customer will…

Hi @Angel Ferreira Did you try to use html for your image? E.g. if you have uploaded it somewhere, try something like this: <img src="https://somewhere.com/myimagefile.jpg"> EDIT: This works :)

That's strange, because I've tested it as well and it didn't create an issue on another project. So sorry then, but I don't have an answer for you. Perhaps somebody else from the community might help you find the right answer. You can always turn to Atlassian's support, since you are on the premium plan.

@Michael Davison the below handler * Create a new issue or add a comment to an existing issue restrict the creation of issue and comments to a specific project.

If you are satisfied with the answer, kindly mark it as accepted and close this one out. Thanx!

No problem! Kindly mark this answer as accepted, in order to help others in this community to find the right asnwers. Thank you! 

It's strange.. and that's because * I disabled my email request * I deleted my email request type * When I tried to turned on the email request, there was this message And I couldn't turn it on. On your instance there is no such message after you delete the request type?

Yes it is one of its kind! And I loved all three parts (the originals) :D

Nice! Now, the only notifications I know that you can manage on slack, is via the Jira channel. I will presume that you are familiar with that and I will not get into much details. The thing that you can do, only if you are working on CMP is to tweak its workflows so as not to fire event during eeerrr... events like…

Nice! If my answer suits your need, kindly mark it as accepted in order to help others in the community. Thanx!

Hmm.. the field 'Request Type' does not support sorting. * A workaround would be to sort them out by issue type, only if the issue type is different in every request type. * Or you can create a custom field which will take a specific value for each request type and then sort them by this custom field. * A final proposal…

If you are not describing the problem well, then people might misunderstand what is it exactly that you want. So what do you mean by chat? You mean the comments on a ticket?

@tea.puljic hi! As Nic mentioned, there isn't such a feature to enable. If you want for a specific reason to see all the estimation point/original estimate, then simply create a "backlog sprint" and move all issues from the backlog to that sprint. Then you will have your sum :)

Hi @Ronan You can achieve partially some things, but not all. For example you may have columns on your page and adjust its layout e.g. Clicking on an item of your ToC, will not load the page, but it will go to that point in the page. The arrows to which you are referring to, you will not achieve them with out of the box…

Hi @Eva Foltýnová You can't change email notifications that are generated by Jira and are used by events (such as issue created, issue assigned etc). JSM projects have the ability to modify email notifications that are sent out to customers (project settings > customer notifications). You can achieve this only with a…

It's strange because usually when you create a JSM project the email support is always on. That's why you have a request type named "emailed request". What I would suggest for you to do is to * delete the "emailed request" request type * Turn on email support * create the request type from scratch See if that will resolve…

Blisterin' barnacles!! I love this! Wonderful topic @Lauren Allen! So I dunno any pirate jokes 'n I might 'ave a few pirate movies up me sleeve. Howe'er, if ye allow me, I'll choose somethin' else t' share wit' ye. 'n 'tis a piece o' shanties I composed, based on one o' me all time fav'rit video games o' all times: Tailed…

Hi @Tash Solangi I'd like to help, but I don't quite understand what you are trying to achieve. If your question is search a confluence page for keywords, which are all within dialog boxes, and return the dialog title. then the answer is that you can't achieve that with out of the box functionalities. You might have to…

Hi @RED Systems This question is about Trello, or JSM? You got me a bit confused there.

Thanx for the ss @Alexander Senior! So far, so good. You have already one request type that is connect to the mail channel. * Can you also provide a ss of your "Email Requests" via project settings? * And after sharing this, can you please tell me what do you mean by "turning on" email requests? * The user who's replying…

Hi @Marvin and welcome to the community! The deployment type you set for Conlfluence is for the cloud version, but yet you mention the server version. If you are using the cloud version of confluence, most likely you will not be able to do any modifications at all. I would suggest for you to contact Atlassian support for…

Hi @Antonio Sergi and welcome to the community! It depends on what you want to achieve in this project. There are plenty choices, but you have to lay down certain prerequisites for your project :)

Hi @Johanna Metzger and welcome to the community! The proper syntax will be * created <= endOfYear() for all issues before the end of the year 2021 * created <= endOfYear(-1) for all issues before the end of the year 2020 You can read more here.

Hi @Kathiravan Tamilvanan , Since 3+ years have passed since this initial questions, did you looked at the new API to see if you find the answer your are looking for?

Ηι @Alexander Senior , Can you show me the request types you have created? This problem you are presenting here, usually happened in the server version of Jira. Quite awkward to on the cloud version. Did you remove any request type mail channel and try to add new one?