Alex Koxaras -Relational- Community Champion

Hi @Sandor Banyai You can't add an integer to a date like that, and you don't have to create a new variable. You can edit directly your due date and write the following smart value: {{issue.fields.startDate.plusDays(7)}}

Hi @Venugopal Paladi Perhaps this check can be done with an app from the marketplace, such as script runner, or JMWE which allow scripting. Concerning the popup though, I don't think that you can do it. Most likely you will need to develop something of your own and publish it on your instance.

Hi @[deleted] and welcome! Are you sure that now that Insight is part of Jira, that tokens aren't created from here -> https://id.atlassian.com/manage/api-tokens ?

No. You have to refetch the data prior of the IF statement.

Hi @ Tatiana Jancusova You are talking about linking issues within the same instance but different projects (JSM vs JS), or you are talking about linking issues from different jira instances and different projects (not that the latter would possibly matter).

Hi @Sylvain VANDERCAMERE and welcome! What exactly you mean by remote control? You wish e.g. to transition a ticket, without logging in to your JSM project? Would REST API works out for you?

@Ola Carlander hi and welcome to the community! Apart from what you've found, you could do that with a couple of ways: * Using self transitions and post function to send these requests * Using Jira automation with either a manual rule, or by another trigger

Hi @simon.carter it depends on what exactly is your need: * Reporting * Parent-child handling automation * Both For reporting, what @Martins Vanags_eazyBI suggested could do the job for you. For handling the tickets, you need to make certain automations to meet these requirements, either by using workflows and apps, or by…

In the create transition, copying the value will not work. Also you have to make sure that there is a value within the original estimate field.

@Suchithra s Add a post function like the following one:

parent=EPIC_KEY ORDER BY status ASC (or DESC, depending on what suits you)

Glad to know that! Kindly mark my answer as accepted, in order to help others in the community! Thank you!

Or read this https://support.yasoon.com/M365FJ/Reset-the-add-in.2331509658.html

I would open a request to the vendor's support https://yasoon.atlassian.net/servicedesk/customer/portal/3

Hi @Janakiraman S For a customer to see an attachment, you have to upload it via the comment field. Otherwise this will not be visible to the customer. Did you try to add a comment by adding only the attachment?

Well. that's strange then. It seems that you've done everything correct and for a odd reason it doesn't work! I would probably contact Atlassian's support, if you are on a paid plan. From my side I can only tell you that I've manage to do it. If you however are willing to share some more info (like token, schemes id etc) I…

Try this: parent=EPIC_KEY or key=EPIC_KEY

Thanks @PH1 . Are you working on a team managed project? Is it a kanban?

Hi @Suchithra s You can do that by creating either a Jira automation, or via a workflow post function. E.g. in Jira automation you could create something like the following:

Hi @Alexander Welland and welcome to the community! You can't see the, but you could contact them via the following URL, IF the admins have activated it: https://YOUR_SITE.atlassian.net/jira/contact-administrator

Hi @Kei Ji You currently can't. Here's a suggestion to include it as an endpoint https://jira.atlassian.com/browse/JRACLOUD-37294?error=login_required&error_description=Login+required&state=c2d06730-b1f8-4399-9de1-78266f73690b Vote and watch it for future notifications.

On the basic authorization, did you embed as well your email address with the api token you created?

SO you want to remove this app, or the Logout button doesn't work and you want to know why?

Does any of these domain you are using exists? It seems that I can't find any of these two.

Hi @Serafim Ponomarev and welcome to the community! First of all you have to make sure how Customers' notification are setup within your project (do all involved customers are notified, or only the reporter?). Then you have to make sure that the customers who don't receive these emails, have not opted out of these tickets.…

Hi @Thais Faria Did you change the default language to Portuguese? In addition, on your service desk project, did you activated the language support for your customers? Most likely it will need a review. It would be nice if you could share a screenshot of all the places you can't change the text. If you are on a paid plan,…

Kindly mark the answer as accepted in order to help others in the community. Thanx.

Hi @surya manne I've successfully managed to create a project via REST API, using the following code, which is suitable for me: { "notificationScheme": 10000, "description": "Cloud migration initiative", "url": "https://koxaras.atlassian.net", "avatarId": 10200, "issueSecurityScheme": 10000, "leadAccountId":…

Does the CLOSED status has the global transition enabled? If not, and you don't want to enable it, you have to make sure that a transition to CLOSED exists from any status the subtasks may be.

Hi @Jeff Boon and welcome to the community! Does the same status exists for the subtask's workflow?