Alex Koxaras -Relational- Community Champion

Hi @feyyaz çakabey Project archiving is only available on Premium and Enterprise plans. Please read more about it here: https://support.atlassian.com/jira-cloud-administration/docs/archive-a-project/ Alex

Hi @sriramya gollapudi If a user or a customer logs in to your instance, then no. There isn't anonymity. You could try to grant anonymous access and the creation of tickets by anonymous users, by changing certain settings: However this will allow all users to create tickets. Is this something you want, or you want only…

Hi @Надежда Баженова No you can't do that with out of the box Jira functionalities. You need to have additional apps like scriptrunner, or JMWE or whatever app has a listener functionality. That is one solution (listeners). Another solution would be to "close" the assign to user and assign issues ONLY via workflows. In…

Hi @Josh Olds You can change the request type within your initial rule by adding a branch. Try the following: I don't know what your trigger is, so keep that unchanged. Carefully create such an issue type, for which the specific request type exists. Otherwise this rule will fail. I've tested it and works like a charm!

Hi @Choubey, Abhishek Try the following: "customfield_10007": { "value": "Maintenance" }

Hi @GASPARICH, JENILEE All the advanced field edit can be read here. The proper syntax for adding a label would be: { "update": { "labels": [{ "add": "ISD" }] } }

Hi @Devin Ponda , First of all I would remove from the browse project permission these users (if and only if they are NOT the agents). And then I would add all the above users as customers. You have to specify if these people you are referring to are agents or simple jira users. If they are the latter, then the above…

Hi @Shikha Chauhan and welcome to the commynity! Please try the following rule, and make any necessary modifications on the trigger:

I'm grateful to be part of this extraordinary community, full of great people and questions that need answers! Cheers to following people for making my journey more thrilling and exciting (without order of preference)! @Nic Brough -Adaptavist-, @Mandy Ross, @Isha, @Community Manager, @Jack Brickey, @Carol Low, @Maggie…

Not with out if the box functionalities. You have to use an app

Nope :(

Hi @Radhika Gupta and welcome to the community! Use a filter results gadget and add the status to your columns. This will do the trick:

So what are your business requirements? * See all bugs assigned to you and updated within the last 15 minutes * ?

Hi @Gert-Jan Turnhout MicroFix and welcome to the community! Project labels, as tested them on my instance, receive a long number instead of a string as Jira labels do. So, in order to add a label you have to add this json: { "update": { "customfield_10151": [{"add": 2}] } } Where you have to replace the customfield ID…

Glad to know that! Kindly mark my answer as accepted to help others in the community to find proper answers! Thanx.

Hi @Dominik Damerow and welcome to the community! If you want to include also the issues that are assigned to you, why don't you rewrite your JQL like: issuetype = Bug AND (updated >= -15m AND assignee in (myUser)) OR assignee = myUser

Hi @Angel Ferreira I'm not aware of such limitation, that is the number of rules created in a project or instance. I know that there are limitations as per execution, daily processing time, number of components etc. You may want to read this: https://confluence.atlassian.com/automation/service-limits-993924705.html

@Plamen Todorov Do you have more than one fields with the same or similar name to component?

Hi @Céline AUDARD Only Jira administrators can create company managed projects. However, as you correctly stated, there is the global permission of granting users the ability to create their own team managed projects. Within the latter projects, and because they don't share any configuration with other projects, users can…

Hi @Boyd Hong and welcome to the community, There are three approaches with which you can accomplish that: * Via workflow * Via JA * Via listener (scripted) [not going to talk about it though] If you want to do it via workflows, then could follow the approach of @Pramodh MIn this case you will only get the last person who…

Hi @Plamen Todorov I've tried the exact same rule on my instance (cloud though) and it works just fine. The only problem is that it takes more than 5sec to perform these changes: Your rule doesn't fire at all, or it fires and nothing happens?

Hi @Ben Cohen I've done this with scriptrunner and with a listener. This could also be done with JA by setting a field value change. Why, if i may ask, the solution you've come up with, doesn't suit your need? 

Hi @Susann Petzold You can add an approval to any stage of your workflow. You can read more in the official documentation here https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/ Unless you had something else in your mind. Let me know!

Hi @Bill Sheboy ! I've missed this update since I'm between projects which need my attention! I'll try to take a look asap and update this article. Thanx for the heads up!

Ηι @Peter McGrane , Yes, since you are able to link issues, then issue linking is enabled and you have the permissions as well. Concerning the audio log, from what I see is that the rule worked just fine. It's just the issue didn't meet the proper condition. So my question is, when exactly you enter this value of…

Have you selected in the rule to which you send a web request, the option "Delay execution of subsequent rule actions until we've received a response for this webhook"?

@Tim C it might has something to do with the latest incident https://jira-software.status.atlassian.com/incidents/zql6kff1bq42, which is yet to be resolved (same asnwer I gave to Faiz)

@faiz.jumari it might has something to do with the latest incident https://jira-software.status.atlassian.com/incidents/zql6kff1bq42, which is yet to be resolved

An image or more info would help.

@Meytal BM You have to search deeper into the rules and see why re-fetching the data cause the other rules to be triggered. What kind of trigger do the other rules have? Concerning the app, I can't recommend anything final yet, till I know what you want to do. You could try JMWE for example, since in many PFs there is the…