Alex Koxaras -Relational- Community Champion

Hi @Daniel Gatere If you import deleted issues, then new issues will be created with the data you provided within the csv. To be more precise: * If you try to include the issue key in your csv, then the import will fail for these issues since the system will not find the issue keys. * If you try to import the data from the…

Hi @Kapil Kushwaha and welcome to the community Confluence status seems to be ok. Can you please share a screenshot of what you are getting? If the problem persists most likely you will need to contact Atlassian's support.

@MrUpsidown if you read the link I've send you they state: We assessed multiple approaches and landed on keeping the existing behaviour for the following reasons. For users in the editor: We don’t want a user to be moved away from the current work they’re doing so open the link in a new tab by default. This is common…

@Samuel Gatica _ServiceRocket_ currentUser() will return the user's profile id. Of course its primary use would be with user type field, but as I stated in my answer, you could use it with other fields as well (e.g. text, single select, multi select).

@MrUpsidown unfortunately I wasn't able to succeed opening the link in a new window by adding any kind of parameter within the link. This issue https://jira.atlassian.com/browse/JRACLOUD-9380 describes Atlassian's decision in keeping it as is, rather than opening by default external links in new tabs.

@Parth Bharadiya can't really say that I understand your business requirement. I know that a user who transition the issue, or make an action to it, has to choose from a list of developers. What common do these developers have? E.g. * Are they specific developers (front, back, db)? * Do they work on the same project? * Is…

@Nic Brough -Adaptavist- on sandbox it's on the 34th week My timezone is Europe/Athens.

Hi @Raabe Tatiane Barbosa (DHL Supply Chain) and welcome to the community, You could do that without cloning the issue. In Jira you can have your kanban boards with issues from different projects. You only have to change the filter behind the kanban board and the team behind project "B" will be able to see the issue…

I tried your rule and it worked perfectly. The only difference I see, is the "product" you have on your send email. Is that a role?

Hi @Sarah Noor and welcome to the community, Can you please share an image of your audit log? Is your rule successful or not? Does your rule get triggered or not?

Hi @Parth Bharadiya CurrentUser() return the profile ID of the user: So you have to enter as values these IDs from all your users. When I used my username, or name I couldn't get the results. Only when I used my profile ID it provided with correct results.

Hi @Lucía Achigar I haven't experiment with Intercom and its integration with Jira. However, if this happens on the cloud version, I would expect that the app in use, would use a field to do all the work. My two cents would be: * to search for that specific field * see if issues which are linked with an intercom…

Something like the following, but change the fields names to the one you use:

In my Jira instance week is 33. Seems about right.

Remove the field from the Edit Screen then and no one will be able to edit it.

Hi @DeLaCruz, Annabelle INT (FAA) I don't think that it's possible to view in an easy way to size of a confluence page. As @Nic Brough -Adaptavist- states in this thread: You will not find a "straight forward answer" until you can define what you mean by "size". A text file takes up a certain amount of disk space. The same…

Hi @Piotr Kowalczyk and welcome to the community, Your connection is indeed fine. Jira can't see your instance of Confluence at that moment. I would either try to clear my cache/cookie and/or try from an incognito window and/or browser. If the problem persists, I would advice you to contact Atlassian's support.

To all those who are interested, I've updated the initial article and it's now up to date!

You have to use the If/Then/Else statement with multiple conditions, instead of the single Ifs you are using. Each if will have the conditions for assigning it to a specific user.

Try the following: * Create a multi-line text field (in my example is called "paragraph" * Go and edit the field configuration used for the specific project* find the "paragraph" field and click "Renderers" * Change the renderer to "Wiki Style" * Go to your project and create an automation rule* Trigger: On create *…

It's all about security and/or different priorities I presume. In any case, can you please describe your need/business requirement in order to see if there is anything we can do to provide a solution for you? * Who is providing this link you are saying and/or where do you acquire it from? * Do you have any apps likes JMWE,…

It has certainly something to do with roles and or conditions within the workflow. Kindly check the project role assigned to you, as well as the project role assigned to other users (besides admins). There is a high change that within the workflow there is a condition which states "only users from a specific role" can…

Good to know that! :) 

Hi @Taryn Townsend You could either use the advanced search and select all these columns to appear and then save it as a filter. You can then setup a subscription to this filter so as to be send out to you and to whoever else you want, given that he/she has visibility of all these issues. Another solution would be to…

Hi @Sampath Create a cascade field with all these selection and then create an automation rule with all these different choices (https://confluence.atlassian.com/automation/). If you have an app like scriptrunner or JMWE you could setup a listener to do that, by writing a few lines of code.

Hi @Consulente Atlassian You can't do that. All visible request types will be visible to all customers from all organizations included within the specific project. If you have different request types for different customers (orgs), then perhaps having different Service Desks would be the way to go.

Hi @Herman John and welcome to the community, Can you see all other statuses or you have visibility only to these 3 statuses. If an admin is on the same issue and status as you, can he/she other statuses? Most likely you have to check your workflows conditions & validators and see what's wrong.

Hi @MrUpsidown You can't create a custom HTML button on Jira. What you could do it to create a multi line text field (call it URL or whatever), which allows you to link a word/phrase/string to a URL: Does the above help you?

@刘振华 based on the provided link you should create two rules: 1st rule: * When: Value changes for Fix version/s * Branch: For Stories * Action: Edit issue fields 2nd rule: * When: Value changes for Fix version/s * If: Issue Type equals Story * For Sub-tasks: Edit issue fields For the second rule allow rule trigger (this…

@刘振华 you should create a new rule. 1st rule: * When: Value changes for Fix version/s * Branch: For Stories * Action: Edit issue fields 2nd rule: * When: Value changes for Fix version/s * If: Issue Type equals Story * For Sub-tasks: Edit issue fields For the second rule allow rule trigger (this rule will be executed based…