Alex Koxaras -Relational- Community Champion

Hi @Andreea Cetateanu and welcome to the community! So what you are telling me is that: * You have implemented the rule * The rule runs properly and add the Original Estimate * But it doesn't do the same for the Remaining Estimate For all your issues you use tempo to log your work. Correct?

Hi @David Verbeure I don't think you can do that. You have to go to Jira and change it.

Hi @Ruud van de Ven and welcome to the community! Please read this thread https://community.atlassian.com/t5/Confluence-questions/Changing-font-family-in-PDF-export-OnDemand/qaq-p/433055 which has a solution for you! Let me know if that works out for you! Alex

Hi @Sandra Carrillo As @Callum Carlile _Automation Consultants_ it's not possible to do it. But what's the need behind this? Having users creating dashboards doesn't really affect you. On the opposite, it will help your users monitor their issues better.

Jira is a prohibited environment, in a sense what you can't simply share issues, comments, images with the outside world. You can use: <your_jira_base_ur>/secure/attachment/<attachment_id>/<attachment_file_name> Read more…

Hi @Javier Ramírez First of all what @Radek Dostál told you is correct. You do need a transition with a PF to clear the resolution. But besides doing that, you have to make sure of two things on your workflows: * Resolution isn't set automatically to any step prior of what status is resolved/closed for you * Resolution is…

@Katie Weclewska I don't even know what you mean by "it is transferring me to the Atlassian Community" Please follow these steps: * Place your director's username * Choose an issue * And an event (e.g. issue commented) Paste here the results please. And instead of typing something, it would be better if you could share a…

Yeah.. it seems that there is no native PF for transitioning an issue. You could always use automation to transition the issue :/ JMWE, JWT, scriptrunner, JSU all of these apps have these PFs. You can always install one and try it out and if you don't like it, unistall it without charge.

@Katie Weclewska go to Notification Helper https://YOURSUBDOMAIN.atlassian.net/secure/admin/NotificationHelperAdmin.jspa * Place your director's username * Choose an issue * And an event (e.g. issue commented) Paste here the results please.

@Katie Weclewska ok, but I want to be clear about this: You managing director might have an Atlassian account and be logged in to another instance. If he/she hasn't accept the invitation you sent about your instance, then he/she will not receive any notifications about this specific instance. Can you cross check from your…

My best guess would be to use the issue link function on your JQL: https://support.atlassian.com/jira-work-management/docs/advanced-search-reference-jql-fields/#Advancedsearching-fieldsreference-issuelinktypeIssuelinktype:~:text=top%20of%20page-,Issue%20link,-Searches%20for%20issues

Another solution would be to: * Create a self transition (called e.g. clear assignee) on the first status after "on create" transition * On that transition add the PFs* Hide transition from user * Clear assignee field * On the "on create" transition add a PF* Transition the issue on the "clear assignee" transition So…

@Katie Weclewska and you are absolutely certain and positive that your managing director has logged in at least once on your jira instace?

It doesn't work because it run async. If that was going to work, I would place the PF after the "FIre Issue Created" event: * The issue is created * It fires an event * Jira listeners capture this event * Jira sets default assignee * The value of the assignee is cleared Try that and let me know if that works. :/ 

Hi @Juan Carlos Cardenas Padilla Your rule seems to be ok. A few points to take into consideration: * You have to make sure that during the specific transition, the components field is populated. For that reason you can add a validator to that transition and add a transition screen with the Components field, in case a user…

Hi @dhernandezs If I understand correctly your question, you have to add these fields to the corresponding screen of your incident issue type. To do that" * Go to your project > project settings * Issues > Screens * Locate your issue type(s) and click the > next to screen scheme name to expand * Open in a new window the…

Hi @Pascal Unfortunately, and to quote Atlassian: When you make your content available to anonymous users, this means anyone on the internet. The anonymous access feature can’t accommodate sharing with some anonymous people and not others. It’s all or nothing. You can always use the "Share" action for a page, but not for a…

Hi @Alexey 'knari' Gerasimovich If you have an app, like JMWE, you can use a PF with a delay of e.g. 500ms. This means that the PF will run after Jira finishes with its automations. Jira automation used to be an app, and the automation rules run after the native automations. That's why your solution it's working with Jira…

Right.. Did you try the following rule? Of course what you type on the Organization field depends on how you have set up your SD.

You have to place this property on the create transition of the workflow. If you tried that and it didnt work, then do what @Tansu Akdeniz said. Vote and watch the specific issue, because it would be a known bug.

Yes, that would be a way.

Summer in Greece means sun. And lots of it! Usually when summer is approaching day gets longer which meant back in the day, that I could stay out a lot more! And this of course meant plenty of hours playing football against rival neighborhoods, "hide and chase" with friends on busy town Squares. And for sure as a kid the…

Hi @James Lebron Where do you place this workflow property? And are you on server or on cloud?

Hi @Ivan Andrieiev You can ask this question to Atlassian's support directly.

Hi @Radu Draghia and welcome to the community, When setting up a JSM project you can also setup the ability to share a customer request in advance with the organization: * Go to cog > products * JSM -> Configuration * Select "Yes, automatically share email requests with the customer's organization. Requests sent from the…

Hi @Guilherme Teodoro First of all I would not allow customers to create their own accounts: * Go to cog > products * Click on Customer Access * And on portal access select "Don't allow customers to create their own accounts" And then on every JSM project I would only allow customers added by admins or agents: * Go to…

@rbalamu2 * Go to cog wheel > system > attachments * Click edit settings and change the attachment size Read the doc here https://support.atlassian.com/jira-cloud-administration/docs/configure-file-attachments/ Kindly mark the answer as accepted, in order to help others! Cheers :)

Hi @Tiago Dias If you are referring to Forms on JSM projects, then no, I don't think it's possible to have conditional expressions on tables. But why you want to use tables? Use fields instead of tables and bind them conditionally.

Hi @E Hanumanthu You can read this post to give you an idea of how to do it using API https://community.atlassian.com/t5/Confluence-questions/How-can-i-create-a-new-page-from-a-users-template-using-rest-api/qaq-p/1059884

No, that shouldn't be the problem. It is correct. The "If Block" will evaluate if the issue type is a Story. If that fails, then it will evaluate the "else block". So we are good. I would propose to delete that if block and create a new one, or add an "Issue fields condition" instead of and if-then-else component.