Alex Koxaras -Relational- Community Champion

Oh! Good to know that! If I were you I would put that in the documentation!

Yes, it's normal to avoid spamming people. More than 5 mins means that you should investigate further,

Soft skills are hard to acquire @Christine P. Dela Rosa :) Thank God my wife taught me the importance of soft skills! Kudos to her! 

@Naama Betzalel in Jira you can't have an only time field. Has to be date/time picker. So my two cents is that you have to work with two fields in order to get the time.E.g. You have a date field called "Date". And you have the dropdown list of time called "Dropdown Time". I think that it could worth a shot of…

Perhaps you should contact the vendor and let him know your jira version as well as their app version. Maybe an update (if applicable) could solve your problem.

@francis you are talking about syncing insight objects fields, but not insight objects correct?

@Christine P. Dela Rosa * What are your most common emojis used? 😀 😉 🤣 * Or do you most commonly see? I usually see the above, but for sure there are plenty more in my daily life, such as 💗 or 😍 * And for what purpose? TO be honest, most of the times I want to be typical or to avoid replying.. :) * What emojis to you try…

Hi @Alexandre Moulin The only app I know which can sync issues and fields is Exalate. However you will not be able to sync insight objects, workflows, schemes etc. Only issues, comments, fields, users (where applicable). What is the need and business requirements for this connection?

Hi @Kevin and welcome to the community, Have you raised a request to Atlassian's support? Atlassian will check if the email is being sent out by their end. If it is sent out, then possibly you have to check from your end. But just to be aligned your employees follow this, right?…

Hi @Fleming Sena You will have a fully functional instance. However all support will be terminated. Please read more here: Support and bug fixes will no longer be available for your Server products and apps, and any renewals will be prorated to match this date. To stay secure and benefit from continued innovation, we…

You could create a new scrum board using a different filter, to filter them out. Have you tried that out?

Good to know!

How could I have missed this wonderful thread? You of course join the dark side and you steal Obi-wan's Kenobi lines. You hear yourself screaming to your Stormtroopers: "Use Jira Luke!" "Confluence is stroOOoOOng with this one" "Well, hello there!" And to those who seek to use other platform you simply say: "This is not…

@Jesper Fransson no worries mate ;) 

Try this solution.

For X number of travelers in each section you must have X*[First name, last name, email, phone, passport number, expiry date and issue country]. So if you have 3 travelers you have to create 3 First Name Fields, 3 Last Name fields, 3 Email, 3 phone numbers etc. If you have 15 travelers then you must have 15 field of First…

Nope. That's not what I said :) I'm repeating my self again and I'll mention once more that the solution I provided has a lot of maintenance. Inside the section of the 2 traveler you have to copy the first, last name, country etc. * One traveler: [First name, last name, email, phone, passport number, expiry date and issue…

Are any of these "users" simple customers of the JSM project? And the others are agents?

Besides you, another agent can view the board. But the rest can't right? If so, can you please tell me/share screenshot of your project membership, as well as your permission scheme (browse project permission) and your security scheme? Have you configure your boards columns to show all your workflow statuses?

Instead of adding yourself with a single email list, since that option has its restriction as you can see in the image above, I would suggest to create a specific role and grant this additional role to your self (dont remove yourself from admin). And add this role on the issue created notification. That should do the trick…

And what is this? That's not the solution I described on my previous comments.

Can you also share the form please, especially the fields of the section for the 2 travelers? How many fields you have? Only for one user or for two?

So there's your problem. In the first case, as mentioned earlier, your maintenance user does not have the browse project permission. This mean that he will never receive any email notification for the issue creation event for as long as the browse project permission is not been granted to him. The second case, your user,…

Use the notification helper to get you through this. * Go to cog > system * Click Notification helper * Fill the fields and click submit * Paste here the results

Share a screenshot please @Jesper Fransson 

Hi @Gabrielė Vlasova and welcome to the community Can you please check if the board filter is shared with the appropriate group?

@Mohamed Saad Taha A single user field is always a single user field. It can't be a text. I believe what you want to say is that for certain users a dropdown for picking a user appear, but for other users this dropdown will not appear and he/she has to start typing a few letter in order to get possible results. Correct?

Hi @Hina Razzaq and welcome to the community, I don't really understand your question. You have a specific tool/platform/software and you want to integrate confluence to that tool?

Yeah.. Beside project membership I asked if the role you gave this user has all the necessary permissions, like browse project permission. Does this role grants him this permission? And again I asked if any security level is applied to the newly created issues and the role which this user has is included in this role.

If you don't have scriptrunner installed then you have to create separate screens (and screen schemes) for separate issue types which will be associated to separate request types. The links I've pasted on my previous comment should be enough to help you with that.