Alex Koxaras -Relational- Community Champion

Hi @Power Apps Are you on cloud or on premise? BLueprints (templates) API can be found here: https://developer.atlassian.com/cloud/confluence/rest/api-group-template/#api-group-template

Hi @Hua Soon SIM _Akeles_ Interesting app you have there! Any chance to have on your roadmap for a cloud version? Do you have the possibility to send e.g. approve bulk emails to approvers?

Hi @Teodora V _Warsaw Dynamics_ You charts seems really nice! I really like that all charts can be seen within the same jira instance. I really liked your video as well :) One question comes to my mind, that has to do with SLAs. If let's say that I have another app installed, e.g. something that has custom SLAs, how will…

@Guan Huang it would be very useful for other user of this community to know what was the exact problem, and how this was solved. This will benefit a lot of people. So kindly provide your answer.

Yay @Maggie Norby Adams ! Wonderful time of the year! Looking forward to discover new apps, and share some of my favorite within my arsenal!

Hi @abhishek_sharma03 Do you mean something like this https://support.atlassian.com/confluence-cloud/docs/create-a-template/ On confluence you can create space, as well as global templates, which can be used by users. Let me know if this is what you are looking for.

Great round-up @Jimmy Seddon ! Thank you for sharing this :) 

Hi @Dan Kershen and welcome to the community, In order to get help from the community, it would be great if you could provide some additional and necessary info like: * Is your confluence on cloud or on-premise? * What kind of import you did? To confluence and to another app? Or simply imported some pages to confluence? *…

Need to know the rest of the stuff I asked, plus the values you used inside the edit component of your automation rule.

Hi @Adam Rivera Care to share your automation, as well as the permission schemes for the project you are creating the project to? Which actor is running the rule? What's on the rule audit log? Did you place any log inside your rule to see the values being copied?

There are two things you can do: * Create an organization and place them all inside * Enable the choice from customers permissions, so that the customers cab search for any user from any organization by typing their email address

@__ Jimi Wikman the options @anthogiu is referring to, are options found on Work Management projects: On JSW projects these options do no exist.

@Elif Alverson I'm going to ask for more context. * Are they sharing the ticket from the portal? * Are they typing the name of the 4th person and it doesn't appear? * Can you share a screenshot of the four people?* Go to your project * Click customers * Make a screenshot and share it* If you have created an organization…

Hi @anthogiu Are you sure you are on a company managed project? Are you working on Jira Work Management project perhaps instead of a Jira Software Project? 

Elif a user (in jira) usually is some who holds a paid license. On the other hand, a customer can be a person who has no paid license, but it can also be a jira user.

No, you just have to add them as customers.

No, you can't :) 

@Anu Anirudhan in the link I've sent you you actually have to replace the word "yourdomain" with eer... your domain. :/ Yes there is a configuration to share it with their organization, but they can always change it to keep in private. It's on the same link I've sent you. Should new requests automatically be shared with a…

Hi @Elif Alverson To "Share" a request with someone, a user must be part of an service desk organization. Either create new organization, or place your existing users/customers to new ones. https://support.atlassian.com/jira-service-management-cloud/docs/group-customers-into-organizations/ 

Hi @Giuseppe Barnaba and welcome to the community, Nope, that's not possible. Update date is a systemic field and it hold the value of the date to which the issue was last time updated. I don't think it's possible to change it.

Hi @PersonalNilay You could have backed up your data prior of your license expiration https://confluence.atlassian.com/adminjiraserver/backing-up-data-938847673.html

Hi @Debasis Patra and welcome to the community, According to this https://jira.atlassian.com/browse/MIG-124, migration for the calendar is in progress and not yet implemented. For manual "migration" you can use there: * Export Team Calendars Content to Other Calendars * Add other calendars - Import Calendar Now, concerning…

Hi @Sreenadh What do you mean "multiple workflows in single workflow"? By default, each workflow contains only one workflow. If you mean that within this workflow you want to add conditions as to point a specific issue type to a specific direction, then you can do that by adding conditions to specific transitions.

Hi @Josef DC and welcome to the community! * Go to cog > issues * Screens > Locate that specific screen (e.g. Send for approval) * Click that screen to edit it * Remove the specific field * Test the transition Let me know if you succeeded.

And did you also do this? Go to c:\users\<your user ID>\AppData\Local\Atlassian\Sourcetree and rename/delete the passwd file (after Steps 1-6).

And to add to what @Jack Brickey and @Nic Brough -Adaptavist- said, vote and watch this issue https://jira.atlassian.com/browse/JRACLOUD-62125

You can't configure SMTP like on-prem Jira version. Vote and watch this issue https://jira.atlassian.com/browse/JRACLOUD-62125 What you could do is to setup the email on the JSM project itself. Take a look at this https://support.atlassian.com/jira-service-management-cloud/docs/add-an-email-account/

Take a look at this post -> https://community.atlassian.com/t5/Jira-Service-Management/Trying-to-configure-Outgoing-Mail-using-Office365-SMTP-server/qaq-p/844080

Hi @Madhan Are you on cloud or on-prem?

Hi @Anu Anirudhan and welcome to the community, For each of the request you have created you have to share it with the organization you created. E.g. go to an issue and add as request participant the name of the organization (you probably can bulk change them as well). In addition to the above you have to change a tiny…