Alex Koxaras -Relational- Community Champion

Hi @Sergiu Gutiu and welcome to the community, Having said that, we can't really check anything on your instance. This is a community. If you are not using the free plan, and you are using a paid plan, then the best approach would be to raise a request directly to Atlassian support.atlassian.com/support. If you are using a…

Hi @Mikael Borg You can't adjust the look and feel on projects. You could do that if you were working on Jira Work Management, which let you adjust the background. For JSM and CMP projects, you can just change the avatar. Don't forget that every project has a different project key. There is only one Help Desk and the look…

Hi @中込 晴菜 You can do that with Jira Automation. But what exactly is your case. What will this subject has?

If you are working on Team Managed Projects, check out this documentation https://support.atlassian.com/jira-service-management-cloud/docs/set-up-request-types-in-team-managed-projects/

Hi @中込 晴菜 Yes you can change the request type name: * Go to project > project settings * Locate and click request types * Find your request type and click it * Edit the name and hit save

@Meysam Naseri the link you provided about the sandbox, is a sandbox within the atlassian.net domain. Of course you can have your own sandbox, only if you are using a server or DC version. Are you? Forge can be used only for cloud apps and not for server apps.

@Sreenadh nope, these are not the screens.. * Go to cog wheel > Issues > Custom Field * Locate the Change Request Approver field * Click on screen and see the screens to which you have placed the field * After that go to you project > project settings > Screens * Locate you issue type of Change and expand the selections *…

Hi @walter.steinhauser and welcome to the community, On JQL I don't think it's possible. Can't really find a meaning to do a query with the description of a component (since it's going to be a text (string)). You might have better luck with smart values on Jira Automation, although I haven't really try it.

Hi @[deleted] Maybe @Theodora Boudale or @Caroline R could help you on this!

Hi @Petra Brebaum I think that you should ask the vendor about where their app is hosted. If their app was developed with forge, then Atlassian is responsible for hosting it. If the app was developed with Connect, then the vendor is responsible for hosting it (therefore it could be a european cloud server).

Hi @Meysam Naseri and welcome to the community, Shouldn't the URL be https://confluence-sandbox.atlassian.net instead of https://confluence-sandbox.<subdomain>.<companyname>.com ? Sandboxes exists only on cloud. On server you can have another copy of your instance as a sandbox. And I think, if not mistaken, that Forge is…

In which screens have you placed this field?

@Sreenadh if you have created that field after you began editing your workflow, then simply reload the window where you are editing the workflow. The field should be there. In which screens have you placed this field?

Hi @Shubhashish Dangwal and welcome to the community, I think that you can't do that out of the box. You should look for a power up/

Hi @Gautami Shinde Please take a look at this app https://marketplace.atlassian.com/apps/1217371/intercom-for-jira?hosting=cloud&tab=overview

Hi @aravind1516 You could do something like this: You can of course restrict your JQL to a specific project (which would be wise to do so)

Hi @OOoo and welcome to the community, If with the solution you are referring to, restrict a custom field from editing per se is not possible. Without knowing your business requirement I would propose two solutions: * With Scriptrinner: Create a behaviour and make this field read only. Use mappings to select where this…

Hi @cm-mori-test and welcome to the community, For (A), you can set up both project and KB to be public and everyone on the internet will have access. No problem For (B) you can set the project to accept only people your admin/agent add, or to have customer signing up for their account by themselves and make the KB…

Hi @Sreenadh I've tried the same thing but on my instance is working: What I'm thinking is that you have to reload the window of you workflow. Perhaps you have created that field after you begin editing your workflow. Try this and if this doesn't work, contact Atlassian's support.

A better approach would be to: * Let the users move the issues to a status e.g. "Resolved". Resolve means that the user thinks that this issue has been resolved from his side. * If the issue is resolved, then transition it to "Close" status. * If the issue is not resolved, then move it back to the previous status From the…

@Yatiraj Sharma I don't think that such an app can exist, currently, for confluence. I mean what you are saying is that this software should send a notification to someone using a date, for which there isn't a standard field to be taken into account. How will the software understand which column have the specific dates?…

Kindly mark my answer as accepted in order to help others. Thank you!

@meriam ferchichi requests that are raised in Atlassian are not public...

@Alex the other thing that you could do, is to create an automation which copy the Due Date field to a custom field and then include that custom field to your Tempo export.

Hi @Batuhan Arslan and welcome to the community! If you mean that you want to do this: Then do this:

@Fabio Racobaldo _Catworkx_ due Date is not a custom field, and @Alex will not find it there. Unless there is another option to include system fields. Or if @Alex has a custom field Due Date then he should be able to export them the way you suggest!

Welcome!

ΗΙ @eugeniy Is this about Jira? Do all the email subjects has a specific format? (E.g. "error" will be on the next email "error fixed" and not "fixed error"). Your request could be feasible, but more info is needed. 

Hi @Alex and welcome to the community I have a feeling that your request is not possible, in the sense that Tempo will only provide you with your worklog on the date this worklog was filled. What you could do is to export your logged time from Tempo, and then combine it with another export from Jira, so that you can…

Hi @Eric Heng and welcome to the community Create a Support Ticket to cancel your deletion.