Alex Koxaras -Relational- Community Champion

You are right! It seems you can't https://jira.atlassian.com/browse/JRACLOUD-35124 But there is a workaround (kinda) here: https://community.developer.atlassian.com/t/raise-comment-on-behalf-of-customer-via-api/28342/2

Validation message can be different from the actual validation. It really depends on the developer. But what kind of survey to have to complete on confluence cloud?

Do you set the "author" as you customer?

Hi @Adam Abela You have to make sure that you have product access for the project you are trying to access. If e.g. you only have a license for Jira and the project you try to access is JSM, then you need to have a valid JSM license.

Hi @Prem Kumar S You can use e.g. customerDetail() and organizationDetail() in JQL. Please refer to this documentation https://support.atlassian.com/jira-service-management-cloud/docs/jql-functions/ for more info

Hi @Abhishek Mendke Try following the instructions provided here https://community.atlassian.com/t5/Jira-Service-Management-articles/Remove-email-address-from-suppression-list-in-JSM-Cloud/ba-p/2442322

Hi @Bohdan Maik and welcome! Have you try this endpoint? /rest/servicedeskapi/request/{issueIdOrKey}/comment https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-issueidorkey-comment-post

Hi @Deepthi.Kotha and welcome to the community, You can't select all statuses. There isn't such an option to my knowledge. Your customer can choose between open and close requests. Close requests need to have a resolution. Otherwise they will appear on open.

Hi @Fede B. This smart value: {{#if(equals(status.statuscategory.name,"Done"))}}found value{{/}} works as expected. If any issue is on Done status it will yield "found value". What is it that you want to achieve by adding {{#issue}}. Which list do you want to iterate with?

Hi @RAJAT SAMSERIYA and welcome to the community! Please follow these instructions https://support.atlassian.com/jira-service-management-cloud/docs/send-notification-emails-from-your-own-domain-in-next-gen/

Hi @Astral Romance and welcome, Usually something happens. Two things I can think of: * There is something wrong with your instance * You should try the same action from another browser and preferrably in an incognito window I would begin with the second option.

Hi @Scott Beeson I don't think you can hide them.

Hi @Cebolenkosi Mathobela and welcome, Use these instructions to add a webhook https://support.atlassian.com/jira-cloud-administration/docs/manage-webhooks/

Hi @Tharunkumar B Community members can't do anything to your instance, especially if it's a DC version. Are you migrating from a confluence istance to another? Did you contact your confluence admin? He/she should be able to view the logs and find the problem.

Hi @Daniel Schacher and welcome to the community, Forms doesn't allow you to create a QR from Jira itself. They can only create a sharable link, which you can use in a QR code generator software to produce your QR code

Yes, of course they can. visit marketplace.atlassian.com

Hi @rahil vasaya and welcome to the community, Out of the box you can't hide queues based on any parameter. There are extensions out there that could help you create more complex issues and hide them manually for each country. This is cumbersome as well however. The easiest way for all agents and end users would be to have…

Hi @Prathap DL Unfortunately in cloud there isn't any way to achieve that. Only in DC version and only with scriptrunner. Currently on cloud scriptrunner supports behaviors only on create screen https://docs.adaptavist.com/sr4jc/latest/features/behaviours

Hi @nsaleri and welcome to the community, Is the customfield_17066 available for your subtasks, or its context is set to be available only for tasks?

Hi @森山　慎也/fsi017 and welcome to the community, Out of the box, you can't have such a report. Unfortunately Jira doesn't provide enough functionalities to be able to do that. If you want to have such a graph inside Jira, then 3rd party apps is your only hope. Other than that you could export your issues to excel (1000 at a…

Hi @Wayne Yang and welcome to the community, You have to activate your workflow, before being able to add an approval step. https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/

I don't find it reasonable for Atlassian to disable the old one, especially since thousand of solutions depend on conditions and 3rd party apps post functions.

Hi @Ste404 You need first of all to create an asset object field which will reference that specific object. Then you will be able to get its attribute and use smart values to add it to {{now}}.

Hi @Jatin Dahiya and welcome to the community, By default the only customization allowed in the dashboard is described here: By default, the Dashboard will include tiles for Cards per list, Cards per due date, Cards per member, and Cards per label. You can edit or remove tiles by clicking the "..." in the top right corner…

Hi @THANAKHARN SUEBSUBHAP and welcome to the community, Are you referring to this export? https://support.atlassian.com/trello/docs/exporting-data-from-trello/ If you are not able to use the CSV export, then please raise a request to the atlassian support at https://support.atlassian.com/contact

Hi @rahil vasaya and welcome to the community, There is the official documentation here https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-on-windows-938846835.html Let me know if that helps.

@Sean thomas thank you for the rule. I still need to know the info you enter (and how you type it) inside the "Edit issue" block.

Hi @Marie-Louise Sobe and welcome to the community! First you have to transfer the boards and after to make an admin your personal account, and remove the one with your company's email: https://support.atlassian.com/trello/docs/how-to-transfer-board-memberships-to-a-new-account/…

Hi @Steve Goodwin You have to create an application link between the two instances and in order to link one issue to the other you have to have the right permissions. Keep in mind that if anyone doesn't have the browse project permission will not be able to see any linked issue.…

Hi @Sean thomas and welcome to the community, Can you please provide your automation?