Alex Koxaras -Relational- Community Champion

https://docs.devsamurai.com/assetit/

10 mins ago is a lot time. I wouldn't wait any further :) Just refresh your screen

Hi @Joby John Please take a look at this documentation cause it might help you https://confluence.atlassian.com/jirakb/importing-from-bugzilla-fogbugz-on-premises-or-redmine-to-jira-cloud-779160756.html However this problem I would assume that it's more of a redmine issue, than a Jira issue.

Hi @hchang and welcome Jira clouds works with async functions. Meaning that you will not see the action performed the exact time you do it. It may happen a few seconds afterwards. In any case you can also reload the page and you will see the issue that has been moves to the other section.

Hi @Антон Жидков All statuses seems ok https://status.atlassian.com/ I would contact Atlassian's support directly at https://support.atlassian.com/contact/

Found this one https://marketplace.atlassian.com/apps/1228867/assetit-it-asset-management-for-jira?hosting=cloud&tab=overview Give it a try and feel free to search the marketplace for more apps.

You have to upgrade your plan: * Login to your cloud site * Go to cog > Billing * Click on Manage subscriptions next to JSM * Click Change next to the JSM * Choose Premium

Hi @José Namén and welcome to the community! You can't have different sections on the backlog BUT as a workaround you can create a custom field with all these backlog statuses. Then, and when you assign each of your issue to a backlog status, have this field appear on your backlog via the board settings: Something like…

Hi @Faisal awan JSM premium comes in bundle with Assets https://www.atlassian.com/software/jira/service-management/features/asset-and-configuration-management

Hi @manisha c and welcome to the community, You can achieve that using a transition screen. In this screen you have to add the specific field you mention: * GO to cog wheel > Issues * Screens > Add Screen * Enter a name for your screen > Add your fields to your screen * ON the left side menu locate "Workflows" * Find the…

Hi @harshad Rajendra Rajwade and welcome to the community, The basic question is if "all employees" have a product license, meaning if they can use Confluence. If yes, then "gather" them in a group and add this group to all spaces permissions. Grant them the permission to view pages. If your employees do not have product…

Hi @Lily Tucker-Ha The use {{project.name}} is the correct smart value. Can you please share your audit log? Is the the rule triggered?

Good to know!

Hi @Jörg Werner Currently we have no formal announcement from Atlassian. I would indeed take a look at the links provided by Stephen and keep a look out at the community as well.

Ok, but for sure there are plenty bugs for the code macro: https://jira.atlassian.com/issues/?filter=98690&jql=project%20%3D%20CONFCLOUD%20AND%20summary%20~%20code%20AND%20issuetype%20%3D%20Bug%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC

@Bart Spangenberg do you have any app installed on your instance? For the love of me, I can't find the "move to backlog" action on my instance. So one of the three cases stand: * You have an app installed * This is a new feature, not yet deployed on my instance * I'm to noob to find it..

@Lena Sargsyan can you check on the subtasks' history to see: * If the resolution is set * If the set resolution is then unset Can you please the post function you use to set the resolution? Is there any chance of having a condition while setting the resolution (e.g. only on tasks)? In addition check if there is any global…

Hi @Derrick Brown and welcome to the community, You have to remove the users from having product access. From the documentation: * Go to admin.atlassian.com. Select your organization if you have more than one. * Select Directory > Users. * Select the user’s name to open their details page. * Under Products, find the…

Hi @Lena Sargsyan Please read this article to get a better understanding of the best practices while setting a resolution https://community.atlassian.com/t5/New-to-Jira-articles/Best-Practices-for-Setting-Resolution-field/ba-p/2229574. But just to give you a quick answer, "resolved" doesn't quick give an aspect of how this…

Hi @Bart Spangenberg and welcome to the community Go to your * project > project settings * Board > Columns and Statuses * Check if there is any unassigned status and assign it to a column Let me know if that resolved your problem.

Hi @CHINNAMUTHEVISAI.SATYANARAYANASHARMA From what I know, there isn't a "close" action for tests. In Zephyr you have two options: * Archive * Delete (must be archived first) I think "Archive" is the option to go with https://support.smartbear.com/zephyr-scale-server/docs/test-cases/work-with.html#archive

Hi @Aleksi Kallio and welcome to the community, Currently there is no such setting for your request. However there is a workaround on this issue https://jira.atlassian.com/browse/JSDCLOUD-10990 (which you can vote and watch) which suggests to use Jira automation "to update the tags on external attachments". There is also…

Hi @Hagar Almog and welcome to the community, Which form are you referring to exactly? There are three kind of "forms" within Jira: * JSM forms * JWM form * Issue collector Unfortunately to all the above you can't change the confirmation message. If you now are referring to a JSM project where the customer raises a ticket…

Hi @Frank Sessler I don't use sharepoint, currently, and I haven't test the above solution. But since jira automation is capable of sending web request, it will be feasible to create a folder if sharepoint has an api endpoint for this action.

@[deleted] sharing the blog via this functionality would be handy only for users having access to confluence. I don't think that it will work with any group outside of Confluence group. If you want to send an email with the blog post you might want to make it.public and share the public link instead of the internal one.

@Ken Loh please take a look at this documentation https://support.atlassian.com/jira-service-management-cloud/docs/create-a-new-calendar/ While editing a new or existing SLA calendar, you can choose to add or import holidays. Holidays will prevent SLAs from running on a calendar.

Yes, you do that on JSM, but in Jira Soft and Core you can't do that :) 

Hi @Karen Kelly I dont think that you can do anything out of the box. However you can try this app https://marketplace.atlassian.com/apps/1225290/custom-field-suite-powerful-custom-field-types-for-jira?hosting=cloud&tab=overview and see if it fits your needs. It has a custom field type of a decimal number. Read more on…

Hi @Mohamed Saad Taha Out of the box, you can't do that. However there is an app which offers this functionality https://marketplace.atlassian.com/apps/1213697/actions-for-jira-service-management?hosting=server&tab=overview