Alex Koxaras -Relational- Community Champion

Hi @Amanda Barber Nice topic, but instead of feeling joy, I kinda feel bad since I don't have a bucket list per se. I mean not a long-term at least. So my short-term bucket list would be to gain a couple of certifications: * ACP420 which will lead to become an Atlassian Certified Expert * ITIL Foundations certification *…

Hi @Oprea Cristina and welcome to the community, You don't remember the username/email you used to login to that instance? For that account, which uses an atlassian account, you could instantiate the forget password to reset it.

@Florian Probst no, you can't expand the avatars which are visible there. If a user can't see a colleagues' name, he simply clicks on the +XXX number and search for him/her. There is an open suggestion here https://jira.atlassian.com/browse/JSWCLOUD-17938 which you can vote and watch.

Hi @Bára Hlynsdóttir The current situation is as follows: * Reporter is always the customer (but can also be an agent if you create a ticket like this) * Assignee can only be an agent, a user with valid JSM license * Customers are now eligible in seeing other tickets shared with their organization. But in order to do…

Hi @chakravarthysai mateti What you are showing in the image is the systemic placeholder text. This you can't change. It will always appear with the same message when not having any text inside. If you want to populate the description if the value is empty you have to have a 3rd party app, which allows you to add a post…

Hi @Bernhard Zander and welcome to the community, Did you happen to read the following articles? * https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/ * https://support.atlassian.com/confluence-cloud/docs/advanced-pdf-export-customizations/

Hi @Patricia Muldoon 2D tables can only be sort by "Natural" or Total: Here is an issue for you to vote and watch https://jira.atlassian.com/browse/JRASERVER-35938

Hi @Tanishka Bansal Do these "Done" items have a resolution set? Or they just appear in the done column of your sprint board?

Hi @Ivan Andrieiev It is possible to change the way your field appears on your views, create, edit and view. In order to change the order of the fields by going: * Select > Issues. * Click Screens. * Next to the relevant field, click Configure to make the changes * Rearrange the fields to your liking In addition I would…

Hi @Florian Probst and welcome to the community, I'm not sure you can have the old kanban view. Even the old issue view since January this year will not be available https://community.atlassian.com/t5/Jira-articles/Jira-Cloud-s-old-issue-view-is-going-away-soon/ba-p/2208963

Hi @Prajwal Ashok Nagrale I don't think it's possible to restrict to a specific role or group: https://confluence.atlassian.com/upm/managing-user-requests-for-marketplace-apps-781394968.html

@Morten Dieckmann-Keden kindly mark my answer as accepted in order to help others in the community with the same question. Much appreciated!

That should do the trick! But try it after placing the workflow property.

@Morten Dieckmann-Keden for JSM cloud you can't change the jira notifications templates used for jira users. You can only change the email template which are being sent out to customers. To see to whom these notifications are being sent, kindly read the two links I've sent on my previous comment. 

@carnyhas kindly mark my answer as accepted, in order to help others in the community to find proper answers to similar questions. Much appreciated!

Hi @Tzirel Shaffren You can only prohibit people/users/groups/roles to use transitions which lead to statuses. In order for your requirement to work, I would assume that you need to create multiple transitions from each status to others, and use conditions to regulate which groups can use certain transitions.

Add yourself to the project as admin and try again.

Hi @Rakesh Speak to your project/jira admin about granting you the browse project permission for that specific project. Are you the project admin of that project?

Hi @Morten Dieckmann-Keden Jira (and JSM) works with notifications schemes and events. This means that whenever there is a change in the status, jira fires a specific event. You can manage all the important people/groups/roles which must receive such a notifications from the notification scheme. Read more about them…

Ηι @yuko.maeda and welcome to the community, If you want anyone to edit the space templates, you have to be a space admin. So it's not possible for the users to be able to edit them, without them being an admin.

The project default can be only the project lead or unassigned. In order to place a value there, you have to choose it from the users and roles > edit defaults. So if I change the default assignee to be the Project Lead: When setting the components, you will get the below option:

@carnyhas The default assignee can only be your project lead user or unassigned (leaving the issues unassigned). On components you have more choices to make, such as choosing a component lead etc.

From the message you are getting, it seems that it works. However the data you are sending is not an object array.

Can you locate which rule is sending out notifications? Is it one or all rules?

The check this link https://confluence.atlassian.com/servicemanagementserver/assets-rest-api-documentation-1044101761.html Find the appropriate asset versions, as well as the right JSM version

I'm sorry, but maybe I didn't quite understand your problem. As the default assignee you can only place the project Lead or leave it Unassigned. You can't have more options there.

@Kenny Roostam are on jira cloud or on premise?

Hi @芦原昌樹 and we loomed to the community, To add to what @Ian Carlos stated, also check the board column mapping. Every status should be mapped to a column. Otherwise issues with unmapped statuses will not be visible.

Hi @abhishek_sharma03 In each site you get only one portal, under which you can have many JSM projects. So, no. Your customers will see only one portal.

Hi @Laura Rodriguez , It depends really. If the reporter is a customer of a project, and the customers notifications are disabled, then yes, the reporter will not receive an email. If the reporter is an internal customer, with a jira license, and tour project is set to send only jira notifications, then if the reporter is…