Alex Koxaras -Relational- Community Champion

@SUDIPTO PAL I haven't use rundeck at all. But if rundeck has a REST API you can send an http request from jira using jira automation.

Hi @Ben W I would add a lookupIssues JQL search for that field: customfield = yourvalue If the {{lookupIssues.size}} is equal to 0 then create the ticket. Hope that helps!

Hi @Gauthier PIAT Jira takes the body of the email and place it as a comment, if an issue key is present on the subject and if the sender is a customer (or a jira user with access to the project). You can't configure the out of the box JSM email handler. But you could create your own email handler and set it up any way you…

Hi @Andrew_Ellis and welcome to the community, What do you mean by "Confluence and Jira integrations deprecating in July"? When did that happen? Any links to it? Confluence and Jira almost works as one.

Hi @Roxi.koo and welcome to the community, Shift+enter works fine on my instance: What do you get when pressing shift+enter? A paragraph change?

Hi @SUDIPTO PAL and welcome to the community, Perhaps you can try to find an on the marketplace like this one https://marketplace.atlassian.com/apps/1219869/rundeck-triggering-a-job-via-jira-cloud?tab=overview&hosting=cloud And maybe this also can be of…

@Michael Main Thanx for the information. I've replicated the above, but on my instance the include page shows the image correctly. I have my master page (had to write it as master pages because I already had another page with the same name) Then I have my excerpt page on another space: And finally on a 3rd space I have my…

@Vikash Kumar I'm sorry but I'm out of ideas. I would contact directly the vendor. And if they can't reply then I would raise a request to Atlassian directly at https://support.atlassian.com/contact

Hhmm... Can you try logging in from another browser AND from incognito mode, and perform the same action?

@467_SHRUTIKA SHELKE kindly mark my answer as accepted, in order to help others with similar questions. Much appreaciated!

@Liang Wei Teo ok, you have the SD role. Can you please now check on project's permission that SD Agent can actually do the thing they are meant to do? E.g. they have the "Service Project Agent" permission. In addition, * Go to the project where you can see the queues (I mean not the project settings) * Click on "Channels"…

Hi @467_SHRUTIKA SHELKE You don't need to create automation rules for this. I assume that you are working on CMP. This means that every kanban board is created based on a filter. The only thing you've got to do is to create separate JQL filter which will reflect your business requirements. E.g.: * project =project_name and…

Hi @Remy Levi If you are indeed on a premium plan of confluence, this information is provided via analytics: * Apps > Analytics > Users Your users most likely can view this information, provided that they are given permission.

And here https://support.atlassian.com/cloud-automation/docs/convert-usernames-to-account-ids/

@Gil Alroy found the answer here https://community.developer.atlassian.com/t/account-id-formats/41061

@Vikash Kumar sorry for the late reply. For the login session, I would do what it says. Can't really tell what is the standard logging off time between sessions for this app and how it is connected from confluence to the other platform.

Hi @Gil Alroy and welcome to the community, The second JQL doesn't really seems like an account id. It could be an old account id, but it surely resemblance a group id. Question: if you go to advanced search, type reporter = 712020:85888e4e-0be6-4809-95a9-b40115603785 and then switch it back to basic sql, what does it say?…

@Hugo Brunet did you manage to solve this? If you replace the planner with a new one, does it have the same behavior?

@Patrick Borchert it would be great if you could post here your solution. That would help other people in the community who face the same problem as you.

Hi @subhojit1480 and welcome to the community, I've escalated this to an atlassian team member and he will post here when available!

Hi @Andy Heinzer Thanx for pitching in dude! Appreciate it :)

Tell if I did the steps correctly: * I created a page with text an image. Within this page I created an excerpt to include the text an image * On my welcome page (master page) I added an excerpt include macro of the above page * I created a new page and added an include macro of the welcome page (master page) On the above…

Hi @Debiprosad lahiri Currently this is not possible to accomplish. Using the "create jira issues from table" confluence functionality, is a one way connection, able to send only http requests with the summary and description (based on a selection issue type).

@Liang Wei Teo from the image you pasted above is not clear that you are a service desk agent (and that you have the necessary permissions). Only SD agents and customers can access the portal. * Do you (your account) have (has) any of the above mentioned roles? * Can you access the ITSM project and let's say view the…

Did the last page moved from a location to another? And I'm asking you this because a few weeks ago another person had a problem with image unavailability while using excerpt/include macro and I was able to reproduce this error only when moving the page to a different location. It turned out that after a couple of days…

Hi @Josh Shelton Although the cloud view has changed since 2019, this could be a short problem while changing to the new viewing experience.

Hi @Michael Main and welcome to the community, The last page which uses the include macro, is including the master page, or the "another page"?

Hi @Haley Keil and welcome to the community, Do you use an app to create glossaries?

Hi @Liang Wei Teo and welcome to the community, Unfortunately this is the case where Jira might be correct. The account to which you are trying to view the issue, doesn't have access to the portal. Can you verify that the account is: * either a service desk agent * a customer of the specific project ?