Alex Koxaras -Relational- Community Champion

@Jan-Hendrik Spieth such JQL function doesn't exist in cloud. Unless you wanted to say smart values, which is the thing I proposed.

Hi @Heather Hanchett You can use the substringBefore smart value to get the values you want https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#substringBefore-String-separator- So you could use something like the following: {{issue.description.substringBefore"From:…

Hi @Adriana Urrea and welcome to the community, JQL currently doesn't support this, but you can actually use smart values inside a JQL within the Jira Automation! A smart value for business days can be found here https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/

Hi @Kiet Ngo As I said on the announcement, it would be great if you and your team could provide us with a timeline of new and upcoming changes in the future. Kind of like Marvel's phases :D

Hi @Sultan and welcome to the community, The professional sales accreditation is a course available for all Atlassian partners. If your company is a partner, then you have to search within the atlassian's partner space.

@Kiet Ngo thanx for the timeline! It would be great if you guy could share what's next and upcoming in this timeline :)

Hi @Chris Scott and welcome to the community, Please have a look at the documentation https://support.atlassian.com/jira-service-management-cloud/docs/receive-and-manage-requests-in-chat/

Hi @Tchatchoua Tchanko Christian and welcome to the community, I think that this will do the trick https://apidocs.tempo.io/#tag/Worklogs Just make sure to authenticate yourself https://apidocs.tempo.io/#section/Authentication

You know what I'm thinking? Maybe you can create a template with a table inside, so that you guide the contributors in filling in the form correctly. One of the rows in the table will have the name "Date" and the contributor will have to fill in the date on the next cell. Then, using automation you can extract (possibly)…

I see now. Yes I can confirm that fields added to the form are limited. And you can't have dates unfortunately.

You mean views and dates like the "Expected Date" I show below?

I see that the string become null "items": [{"field": "Comment","fieldtype": "jira","fieldId": "comment","from": null,"fromString": "another comment","to": null,"toString": null}]

@Erki Tammik if the request type is empty, the customer will not have any visibility of the issue.

Hi @Raviraj Hirve and welcome to the community, You have to use tempo's rest api to get the worklogs https://apidocs.tempo.io/#tag/Worklogs Prior of sending the above endpoint, you have to authenticate (not that of Jira) to tempo https://apidocs.tempo.io/#section/Authentication I had recently wrote an article about how to…

@Alex Burns other than pointing you to the market to search for google doc apps, I have to say that I don't know of any app which will split the doc heading to create individual confluence pages.

If my answer helped you, kindly mark it as accepted in order to help others in the community with similar questions. Thank you!

@Alex Burns I'm terribly sorry. I'm blind and didn't read properly your question :/

@Paul Krueger thanx for the clarification! Maybe I have misunderstood it. Have you try using the changelog? https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-changelog-get

Hi @Paul Krueger Once a thing is deleted from jira/confluence/etc, if there isn't any "trash" functionality available, then it's gone.

Hi @Alex Burns and welcome to the community, Unfortunately this is no longer supported. Please read this post https://community.atlassian.com/t5/Confluence-questions/Uploading-a-Word-Document-split-by-headings/qaq-p/2262171

Hi @Paolo Pastorino May I ask, what kind of view you are not able to add fields in it?

Thanx Yamini for clarifying a few things. One more question: Do you want to get the request types of your raised issues, or the projects inside your jira instance? For all projects, the correct endpoint is without "s": https://yourdomain.atlassian.net/rest/api/3/project

Hi @Mikołaj Ogrzywalski and welcome to the community, That could happen for many reasons. But can you take a look at your issue's history and see what is changing the description of this issue? Paste a screenshot here is possible. In addition, now that I read twice your post, you mention that you "transition" the issue. If…

Hi @Bethany Holt You could use Jira automation to send out emails to the assignees when the deadlilne is approaching. For that specific reason I would use a scheduled trigger e.g. every morning.

Hi priviledge.simango@gilbarco.com No, unfortunately you can't create in TMP and jira software custom reports. At least not currently. However on JSM TMP you have the ability to create custom reports

Duplicate here https://community.atlassian.com/t5/Adaptavist-questions/How-to-hide-some-fields-based-on-another-field-value-in-JIRA/qaq-p/2369425

Hi @Yamini Vadlamudi and welcome to the community, Which endpoint are you using, and how do you authenticate to send the request? Is your user a customer or an agent/admin etc?

Hi @Chris When you say that the FLS (first level support) is escalating the issue to the SLS, you mean that they create a linked issue to another project, or the same project? In addition, are the FSL and SLS users belong to dedicated jira groups or have dedicated roles? So although the rule that @Marco Brundel could work…

Sandboxes can be found only on premium plan. So this means that @Soporte knowmadmood has to upgrade to a higher plan with double the cost. And besides that, as you said, you still have to copy the data.

Hi @Soporte knowmadmood Out of the box no. And what do you mean with the same information? Does the "same information" includes your users as well? If yes, then you would pay twice.. Possible solution could include: You can perform a cloud to cloud migration, but it's limited on the info you can…