Alex Koxaras -Relational- Community Champion

Kindly mark this answer as accepted, in order to help other people in this community. Thanx!

Hi @Ronaldo Rosales To disable a notification you have to dig a little deeper and tweak the project's notification scheme. In addition you might have to create a custom event, which you will fire on your workflow upon issue transition to the specific status. Then you will add this custom event to your notification scheme…

Hi @Reese Schmit Epic Link is not visible with the "on value change" trigger and from what I read it's on the backlog of implemented it at some point (however on server, you can choose Epic Link). However there is a workaround if you would like to try:

Hi @selkerap and welcome to the community! All templates which you can edit to your likings can be found on * Project settings * Customer Notifications There you will see a plethora of email templates: However, internal notifications are not editable in the cloud version. Not that I'm aware of. You would had better luck in…

Hi @mike.diaz , Unfortunately there is no bulk create/upload of new organisations and customers. Take a look at this thread which might help you https://community.atlassian.com/t5/Jira-Service-Management/How-to-Bulk-add-Organizations-and-Customers-in-Service-Desk/qaq-p/85932 as well as this…

Nice!

Nice!!

@Nick Coppola since you are on free plan, and according to this documentation https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/#:~:text=.-,You%20can%27t%20edit%20project%20permissions%20or%20roles%20on%20the%20Free,.,-Product%20access you will not be able to customize this project's permission.…

That would be my assumption as well. I'll wait for a couple of other to confirm as well, and I'll mark your answers as accepted. :)

Oohh stop it! You'll make me blush! :)

Can you provide a screenshot of what you are seeing?

@Kian Stack Mumo Systems than youk, but this text you quote, I already mentioned on the description of this question (under the word "here") :)

@Bill Sheboy , @Jack Brickey , @Nic Brough -Adaptavist- any thoughts on this?

So from what I understand you are using a TMP. It doesn't have a remove button like the one on the image below?

Hi @Maroun Maroun and welcome! The reason why you are experiencing this, is because you are using a Team Managed Project, and not a Company Managed Project. I would suggest for you to read the following: * https://support.atlassian.com/jira-software-cloud/docs/learn-the-basics-of-team-managed-projects/ *…

Hi @Keshia Export button is located on the advanced search, and not on the queues of a JSM project. If you go to Filters > Advanced Issue Search and use any JQL, you will be able to export the results.

Hi @Nick Coppola and welcome to the community, Being a project admin gives you the ability to select which role you will grant to members. You can take/give anytime that membership. Are you referring to something else, rather than project membership? 

Yes, there is. The solution that I've come up with, needs to use multiple email handlers from cog >system > incoming mail, rather than the one that comes with a JSM project.

Here you go @Bill Sheboy https://jira.atlassian.com/browse/JSWCLOUD-21013

This is for the JSM email handler, which is different from the system email handlers you can create.

Hi @Luka Loncar and welcome, You can't remove the scroll bar. This was introduced as a bug fix/new feature. There is an open ticket in which users are requesting to revert changes, or to add an on off button.

From what I know, users are tied to an id, atlassianid. I don't know what the problem of using an id is, but I'll take your word for it. I would definitely check the following URLs: * https://support.atlassian.com/jira-software-cloud/docs/smart-values-users/ *…

@Elizabeth Lima @Tibor Varjú @Donald.Hanson I've got a reply from Atlassian team that this bug was reported 5 days ago. You can watch it here: https://jira.atlassian.com/browse/CONFCLOUD-72745

No it will not cause a problem. But the other tickets, who do they have as approvers? Are the same as those two problematic tickets?

Hi @MF フォン, I'm afraid you can't change this.

Hi @Brett If your customer failed to receive the invitation email you can: * Tell her/him to check the spam folder * If the above fails, then you can initiate a forget password procedure on his/her behalf. He/she will receive that email then 

First of, and just to get it out of the way, you most likely the 2nd "cancel" transition from your "dept head" status to cancel status, is obsolete. I would recommend to remove it. It only adds confusion. Once cancel is enough :) Now to your problem. I find this quite odd and strange, especially if only two tickets didn't…

Thank you for pasting all the info @ginxx009 . From the history you pasted, it seems that this issue was approved at least two times, correct? Can you click on the "Dept Head" status and paste us the approval configuration please?

Hi @ginxx009 , Apart from what @Dirk Ronsmans told you, it would be great if you could paste us the workflow as it is shown on Jira. I would also check the history of these issues to see anything that doesn't fit. You can also paste the history to us as well.

Hi @Neha Beohar and welcome! * You can do bulk changes in Jira. But I would like to know more about what you actually need to do, prior of telling you how to do it. Bulk change in Jira is dangerous, if you don't know what you actually do. * Can't say that I understood what exactly you need to do here. * What kind of field…