Alex Koxaras -Relational- Community Champion

Good morning @Michael Davison and sorry for the delay! So I've tested it and it seems that you are right. It does create a comment to another project. However, reading the official documentation, this is the normal behavior. So this is expected. You might want to use another email handler to do your job, such as * Create a…

Hi all! It seems that Atlassian has fixed this bug! I've tested it and now I can export pages which contain tables.

Hi @katie hargraves , If by "project email address" you mean the default email address from which jira sends out notification, then no. You can't bulk change them. 

Hi @Gordon Fang and welcome! Did you try to add any person on the field Default Assignee on your project's details? You can always start typing his/her name to find it quicker. 

Do you have any macro about HTML, like Easy HTML?

 @luke.mountz kindly mark an answer as accepted, in order to help others in the community. Thanx!

Let me test it and I'll get back to you

So it's what I suspected. The component field is required and there is no component created. Two solutions: * You make component optional OR * You create at least one component

Hi @Cyndalia Fernandes , Apart from what @Ravi Sagar _Sparxsys_ mentions, which is correct, if you want individual fields to appears in a page, then you have to look for an app in the marketplace. E.g. you want to create a page for your project with all the info placed in tables. If that's the case, then you have to go the…

Hi @luke.mountz and welcome! Care to share a screenshot of your results? It seems that the component might be a required field, but they didn't create any? Can you check on your project to see if there are any components created?

Hi @Michael Davison Did you choose in which project you want this mail handler to create issues or add comments? Take a look at an example setup I have below. Both email handlers create new issues, or add new comment to specific project:

Hi @Abhilasha Seth and welcome to the community! If you are a site admin, you can go to the cog and then user management. Then select USERS from the left menu (if not selected automatically). Then choose to export all the users with product membership. You'll get a csv file, which you can modify to your liking and see for…

Hi @Alejandra González you can user ORDER BY at the end of you JQL to order your queue to your liking. Or if you don't use a JQL and you use the basic, then click on the right side on the dropdown menu, to select the field to which you can order your queue. Then click save!

@Angélica Luz hi! Do you think that you can help @Brandon Carbaugh with his problem?

Kindly mark this answer as accepted, in order to help others in this community to find the right answers. Thanx!

Hi @Marco Escobar , The automation to create a version upon sprint creation is simple and it looks like this: However, when you create a sprint, you don't insert any dates, or any issues. First you create the sprint and THEN you edit the sprint dates and add issues in it. You could handle with a manual or scheduled trigger…

Hi all and thank you for your reply! I found out a solution about keeping/maintaining (sort to say) HTML formatting to these specific email handlers! The solution is to compose the email using Jira's Wiki Markup notation. By doing so, the description of the newly created ticket is formatted with bold/underlined/a href/etc.…

Hi @VJ Unfortunately is not currently possible to achieve this with out of the box Jira functionalities. It simply doesn't support this. Script runner (I supposed you've seen this solution) is most likely the way to go. Tbh I didn't search in the marketplace to see if any free app might do that work for you.

Hi @Paula Pokusa Interesting question you've got there, and I'm glad you asked! If I were a frontend developer perhaps I could give you a better solution than the one I've got here. If I guessed right, you've done so far everything correct! And I know that the HTML code is giving you a hardtime, since it doesn't specify a…

Geia sou Spiro! Interesting automation you got there! You are not far from making your rule working. You've got almost everything figured out! However, the one tiny little piece that's missing is the lookupissue action, which you must place after the trigger. Please find below my rule, with slight modifications (to…

Hi @Ani Popova Yes you can! Use the following rule and replace approvers with Evaluators: Keep in mind that evaluators must have permissions to view the issues.

Hi @Eugene Aquilino and welcome to the community! The document you are referring to is for Data Centers, yet you created this question for Jira Cloud. So which one you are using?

@Marieke Cozijnsen if the solution I provided suits your needs, kindly mark my answer as accepted, in order to help the community. In fact mark as accepted the answer that truly satisfied your question (it doesn't have to be mine). But keep in mind that other people are searching for the same thing and will look for a…

Hi @Lula Hill Are you still looking for a solution? Issues removed from sprints, and issues punted to new sprint can't be searched via JQL. E.g. the WAS, WAS IN operator etc can't be used with sprint.

@Daniel Marder nice to know that it worked. Kindly mark an answer as accepted, in order to help others in this community find the proper answers. Thanx!

For anyone to send emails to your service desk, he/she needs to either be a customer in your service desk, or an agent (or at least someone with the proper permissions). From what I understand your colleague does not have permissions to add comments, create issues etc. Therefore either you make him a customer, or give him…

@PRAMOD KUMAR REDDY KASIREDDY no problem! However, kindly mark my answer as accepted, to help other people in the community to find the right answers. Thanx!

@Jarrod Smith it seems that I've made a mistake. I tested it myself, and even if you add start and due date, it seems that a task will take the duration of the sprint. I haven't figured out a way to change how it looks on the roadmap

Hi @Shannon Smith What role and permission does "the colleague to who you forwarded and who replied to the email" has? * Is he a customer or an agent?* If he is a customer, can you see him in the customer list? * If he is on your team and has a different role, does this role has the add comment permission?

Hi @Jarrod Smith and welcome, Most likely you have set the start and due date to be the same. Estimates do not affect the start and due date.