Alex Koxaras -Relational- Community Champion

This community has a lot of engaged people who are willing to provide a quick answer! Whenever you want to ask something new, don't hesitate to create a new question. :) 

Try to input the correct organization. This might solve the issue. Also check on the issue history to see if somebody deleted it, because this could be the issue.

Hi @Danil Savushkin and welcome to the community! Hope all is well :) Really interesting question you've got here! I've played a bit around with an automation...well..actually with all the work prior of creating an automation and it seems that your date field, as you clearly state, is a date field. It doesn't include any…

@Kristylym kindly mark the answer as accepted, to help other people in this community as well. Thank you!

Hi @Aakash Goyal and welcome to the community! It's not possible to do that with out of the box functionalities (especially if the your pages you want to import are in .doc). You could do that however with: * The use of an app from the marketplace OR * to follow this rather complex workaround explained in this thread.

@Nicola Brown Most likely these issues were closed at some point, and re-opened afterwards. Somebody forgot to clear the resolution field during this transition and the ticket kept the resolution.

Hi @Kristylym and welcome to the community! If you can't see the delete button, most likely you don't have the necessary permissions on that space to delete any pages. Contact your Confluence admin.

Nice! Kindly mark this answer as accepted, so as to help other in this community! Cheers!

Can you look inside the ticket and see if the organization field is present? Is your customer still the reporter?

Yup!

Hi @Samir Haram Go to spaces > view all > create space Or is this option missing?

Hi @Moghal Jameer and welcome to the community! Unfortunately you can't do that with out of the box Jira functionalities. You can do that with an app from the marketplace e.g. with proforma. They even have a free lite version if you want to try. Of course you can search for other apps by yourself, which you may find more…

Hi @Jack Howard If you are referring to the quick search which is located at the top of you header, then it's not possible to do that. The documentation clearly states which fields are searchable. Kindly read it here. Regards, Alex

Hi @Peter Schmitt and welcome to the community! Of course you can change the summary of every issue type. It's a matter of permissions and screens. Since all the projects are using the same permissions schemes, you have to see if your role/group have the permission to edit issues. If indeed you have this permission, then…

Hi @Aasha You can insert a status property so that the issue will not be editable or add any comment. Read more here. I pasted the doc for the Jira 7.4 version (but it's valid for all newer versions). You may find the jira.permission.* more useful, since you will scope it to just adding comments. Your choice really :) And…

Hi @wenjing_w_j_liang_sp * Click the cog > issues * Click workflows * Find the workflow you want to copy * Select copy workflow * Rename the workflow Keep in mind that this workflow will be present on your INACTIVE workflows. So scroll down, and click "inactive" to find it.

@Olly Stevens this is rather strange and I haven't faced this for as long as I work with JSM projects. What I would do is the following: * Ask the customer to tell you which issue they can't view. You have to identify that the issue is present in your project. * Next I would create an account as a customer and I would try…

@oda mao Unfortunately you can't do this without any apps. You may want to use a dashboard gadget to achieve this (may a 2d filter table could do the trick for you).

The contact Atlassian's support for more help!

Hi @Andile Luvuno Unfortunately, with all that Jira provides, you can't send the survey to the requested participants. This will always be sent to the reporter of the issue. Read more here.

Hi @oda mao You could achieve this with a couple of ways (but since you are using the server Jira) but with no out of the box functionalities. Do you have any app installed on your instance, such as Jira Automation, JMWE, or Scriptrunner?

Hi @Domi, If you are trying to place a condition within a transition on a workflow, the only thing that you will accomplish is to hide/show this transition, when that custom field is empty/filled. You can't force an automatic transition on your workflow with out-of-the-box functionalities. You would need a listener to do…

Hi @Olly Stevens and welcome to the Community! I have some questions, if you are able to answer them: * This thing happened suddenly? * Were your customer able to see resolved issues previously? * Does this affect only one customer or all? * Are you using any issue-level security on your issues? * Is the specific customer…

Hi @Baris Sehitoglu and welcome to the commynity! First of all, there are some apps in the marketplace, which you can use to communicate both ways (Monday <--> Jira). Maybe that could do the trick for you, although I have to admit that I haven't try them. Concerning the csv import, you can read more in the official…

Hi @Alexandra Grasland Are you searching him by name, or by email address? Has he ever logged in? Did you try copying his first name, and then paste it after the @ to see if Jira finds him?

Read more here Jimmy.

It's a long way to the top! :)

If you have only one request type, then to which request type you want to bulk change the issues? To the only one? If yes, then you have to bulk change all issues to the issue type that the request type has.

Do you have any request types that are associated with the specific issue type you are trying to change?

Hi @Selvakumar Im not aware if such a template exist. However, what you can do, and I'm pretty sure you can do it, is to find a word BoM document and: * import it on Confluence. * Once you import it make any necessary modifications * Once your page is ready, go to setting and find Global Blueprints and Templates * Create a…