Alex Koxaras -Relational- Community Champion

Schedule issue permission is not needed. Perhaps you mean the log work permission.

Hi @Krutish Ruparelia Is the time tracking field present? Are you working on a TMP or a CMP?

Hi @Adi Hospenthal and welcome to the community! I would strongly advise you NOT to grant any delete issues permission. Once an issue is deleted, you can't restore it. It's gone forever. Instead, I would advice you to advice your users to simply close/resolve the issues. You can even place a resolution value for that…

Hi @Brian Fisher , Try this please: Keep in mind that you have to change the copy value, as to state "Copy Reporter from current issue".

Hi @Mohan Rao You question is rather similar to this one -> https://community.atlassian.com/t5/Jira-Service-Management/Custom-Date-field-validation-to-check-if-it-is-less-then-7/qaq-p/1824751#M88881

Hi @serge calderara You can't export a page directly to excel with the out of the box Confluence functionalities. You would try exporting it to a word first, and then copy paste everything to excel. In addition there are apps in the marketplace that could do that for you. Did you search there?

Tom, apologies. You documentation is for server. So you were correct on using the id as well. Try this: The above worked for me and returned 204 (successful). And I can confirm that the changes took place. Make sure that you send json and not text. 

@Guro Try the following two conditions. Kindly mark the yellow arrow, to make sure to switch the logical operator to "Any of the following conditions". Let me know if that works. 

@Tom Kostiainen the documentation for a single select field states that you should use: "update": { "customfield_11028": [ { "set": {"value": "YOURVALUE"} } ] }} You are placing the id. Can you try with the code above?

Hi @wonggoulney The link you are referring to is an app for Jira. However, if you want to find all subtasks from a filter, you can use the following JQL statement: issuetype in subTaskIssueTypes() AND filter = "YOUR-FILTER-NAME"

You can show a transition to a customer only if you are working on a JSM project. If the workflow is inactive, this option will not be visible. You have to assign this workflow to an issue associated with your JSM project.

Nice! :D

Hi @Tom Kostiainen Single select fields use the ""set value", and not "set id" structure. Please read this documentation. I would also take another look at these "[" of yours. Seems a lot :/ 

Pete, I confirm that BY and username doesn't work. However, it works by placing the user id. To find the user id, go back to basic search, and select as e.g. assignee that user. Once you've done this, go back to jql. Now you will get something like assignee in (5f9fb7c1c2e5390077abf628) Copy this id to the above statement.…

But if you need the groovy script for JMWE, then I would go with something like this (!!issue.customfield_10010 && issue.customfield_10010.requestType.name == "Normal") && (!!issue.customfield_10045 && new Date(issue.customfield_10045) >= new Date().minusDays(7)) Where customfield_10010 is the request type…

So in that condition you placed, add that users with the role e.g. "Service Desk Agents" can close the ticket as well.

What message do you get?

Hi @Pavan Chiti You can use Jira's native validator "Compare two dates" and write something like the one below:

Thanx to this thread I'm going back in time! So many wonderful cartoons back then: * Bravestarr * Saber rider and the star sheriffs * M.A.S.K. * T.M.N.T. * Captain Planet * Pinky and Brain * and so maaaany moooore! 

@Abilash B R Do the following please: * Create a new sprint * Place an issue inside the sprint Send me a screenshot of the result. I think that the start sprint button should be there.

Hi @Peter Fahlstrom Try something like this: status CHANGED TO "Done" DURING(startOfMonth(-1), now()) BY username Of course make the necessary changes to the above JQL to fit your needs. Please read also this documentation: 

Hi @Josh Sim What type of custom fields are these two?

To activate parallel sprints go to cog > products > jira software configuration. Then enable them:

Kindly mark the answer as accepted, to help others in the community. Thank you!

Hi @praktikant3 You have to expose the specific transition to the customer. GO to the specific workflow and edit it. Click on the transition you want, and then just click "Show transition in the customer portal".

Hi @Eric Roetenberg Perhaps Structure can help you on that.

Hi @Jennifer Chern Long time has passed since this question. However, did you try to use forge to develop your app? It's rather new and it's more easy than before.

Hi @[deleted] Did something change 2 weeks ago? On the first prost function, you are trying to change the issue type of the specific request type?

Hi @Abhishek Rana What is the response code you are getting from this request?

Hi @KOJI and welcome to the community! You can export this issue(s) to CSV and then import them to your instance. You can use REST API to upload your attachments. However, if it's only one ticket, I would do it manually. Things to take into account are: * make sure all necessary fields are setup on your new…