Alex Koxaras -Relational- Community Champion

Hi @Staša Frank By saying "it fails", you don't give me a lot to help you :/ I need to see the audit log and identify the reason your rule fails. Mine worked like a charm. Can you also please share a screenshot of your rule? Thanx!

@Hizkeel Khan I would definitely take a look at their documentation https://herocoders.atlassian.net/wiki/spaces/CLK/pages/3000401925/Use+Clockwork+Timers?atlOrigin=eyJpIjoiNGM2NjM1Y2JkMzc1NDk3MWI1MjI0YTE5ZDI3ODZmNGIiLCJwIjoiYyJ9 If this the app you are using of course.

Hi @Sunilkumar k No you can't do that. If you were on the server version, that could be achieve with scriptrunner.

Hi @Maliha Khan You don't have to search for "if a linked issue is transitioned". You could use something like the following image, although currently I don't have the time to test it: However the logic is simple: * Check when an issue transitions to a status * Check if that issue is of a certain issue type * Add a branch…

Hi @Hizkeel Khan What kind of timer are you referring to? Jira doesn't have a built in timer per se. It count the days a ticket stays within a kanban column, as some other dates, but that's it. Is this timer an app?

Hi @ian Portal users have nothing to do with browse project permissions. This will not solve your problem. It's all about your JSM setup and the permissions you've given to your customers: If you have your customers in your JSM project separated with Organizations, then I would most likely choose the first option. If you…

Hi @[deleted] Yeah, I wouldn't click on it.

Hi @Sylvie Bracke You can use the Bulk functionality, if you have this global permission. You can read more about Bulk change here https://support.atlassian.com/jira-work-management/docs/edit-multiple-issues-at-the-same-time/ Let me know if that helps! Alex

Hi @Shraddha Sudheendra and welcome to the community! From what I read you had to upgrade the version of Confluence. According to this https://jira.atlassian.com/browse/CONFSERVER-61266?jql=labels%20%3D%20CVE-2020-29444 your version is most likely affected. You could also try to upgrade the Team Calendar as it is stated…

@Hizkeel Khan in Jira cloud you are working with REST api, where in the server edition you are working with Java api. In addition, there are a lot limitations for security reasons. * You can either create separate workflows for the two subtasks and place these validators there OR * You can place the validators in the main…

Hi @Staša Frank I would do something like this: * First you check that the issue transitioned to Done is a Task * If it's a task then you search the parent * For "stories" that are of issue type Task and they have a resolution * Then you send the email Hope that helps! Alex

@Debby Eekman did you also check the workflow transitions for any post functions? Especially check the transition from In Progress to Done (since this is the transition you mentioned). P.S. Irrelevant, but I can't really understand the first rule: When an issues is transitioned to In Progress, then transition the issue to…

Do you have any app like scriptrunner, or JMWE that support listeners? Can you share some screenshots of your Jira Automation as well as the post functions of your workflow, on that specific transition where the assignee changes ?

Hi @Hizkeel Khan If your deployment type is CLOUD indeed, then I'm sorry to be the bearer of bad news, but you can't do that. If you were on Jira Server, you could easily do that with Scriptrunner's behaviours. What you can do in your case is to add a validator in each subtask's workflow. This validator will check the…

ok! Do that and let us know what was the problem. If you want, you can also share screenshots to help you.

Ηι @Shashank V R and welcome to the community! Short answer is no. At least with built in functionalities, you can't do that. Long answer is yes. You can do that with built in functionalities, but not with a dynamic number of task. Task must be predefined. You might be able to do that with an app, like scriptrunner or any…

Hi @Debby Eekman I would suggest by checking: * If there is any rule within Jira Automation that's causing this change * If there is any other automation within the workflows that's causing this * There could be a possibility that a listener is causing this, but first I would exclude the first two bullets. Regards, Alex

@Soporte Grupo CFI use the following template to make any necessary modifications: https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/140670 Let me know if you find any difficulties with that. Regards, Alex

And you are using it in a JSM project? In addition, from the image I see that you are searching for the approval while selecting a transition. Approvals are set on statuses.

Hi @Nagaraju and welcome to the community! I would advise to contact your site admin and sort this out. He/she can re enable your access to confluence, if your access has been suspended.

I agree with Nick. Sprints do not correlate with boards per se. They are values in a field within the issue. And a filter returns issue. And a board is visualization of a filter. You mean that you can't see issues with a specific sprint which belong to filter b when viewing the roadmap based on filter a? Can you share a…

Hi @MamadouPathe_DIALLO All JSM projects are added to the Help Center. You can restrict access to any of the portal, by carefully choosing which roles/groups will be granted the Browse Project permission. Alex

@Shachar Tzuk-Bazak hi, and welcome to the community! You can always try a new JQL using the filter keyword. E.g.: filter = "NAME_OF_YOUR_FILTER" OR filter = "NAME_OF_YOUR_FILTER" Of course you may also use the AND operator if that suit your needs. Other than that, you can create a new filter with the combination of the…

Hi @Yusuf Serhat Öncül and welcome to the community! First of all, you are aware that you have created a post on the Atlassian community and not on Atlassian support, right? With that being said, we can't actually solve anything on behalf of Atlassian, but could potentially provide with useful info to solve your problem.…

Hi @Soporte Grupo CFI You can achieve that with Jira Automation or via workflow Post Function. In your case maybe a rule in Jira automation would do the trick. Have you tried that?

Hi @Konstantin Löscher Can you please share you full JQL with us? In addition, can you please clarify what type of fields are Impact and Urgency and what values do they take? Finally can you confirm that at least 1-2 issues have values on these fields? Alex

Hi @Prabhu Chilukuri You have to activate this workflow first, and then you will see the approvals. Alex

@Penguin I can't reproduce what you are saying. * I'm on a service desk on a ticket * This ticket has a description * This ticket has 2 attachments * I create a linked issue to a software project * Both attachment were copied to the linked issue When you are referring to "inline", you are talking about images within the…

@Vivek Sharma first of all, your SMTP is turned off. Did you do that for editing the template? Second of all, you have to edit the specific email notification and not the general template. Meaning that you have to edit the Request Created email:

@mukesh.singhal you are in the project settings and not where I told you to go. So: * Go to Cog (upper right on your screen, next to your avatar) and click it * Click on System * Find on the left navigation menu the option Global Automation and click it * Click import rules