Alex Koxaras -Relational- Community Champion

Sorry, but I don't understand what you want to say.. As I mentioned on my first comment, you can't assign attachment to people. If you could answer the first questions I asked you, it would be easier for me to propose an alternate solution to your problem. If you don't provide me with that info, I'll not be able to further…

@Allan Koay Hun Guan board administrator, not org administrator :) You have to see the board filter. * Go to board * Press ... on the top right corner * Board settings * See "Filter Query" If you run on an advance search the above filter query and you can see your issue there, then we should take a look at the Kanban board…

Good to know, and I'm glad to be able to help you! Kindly mark my answer as accepted in order to help others with similar question. Thank you!

@Allan Koay Hun Guan are you as well the board administrator? What is the board filter? If you run this filter on the advance search, can you see that issue?

It's a slow process, the transition from phone to email requests, to entering a portal. You could try it though. But if you want your clients to raise requests, then JSM is the way (because they have SLAs, queues, portal, service catalogue etc). Jira Work Management can't do these things I mentioned.

I'm sorry but I'm not familiar on assigning attachments on outlook. How do you plan or actually assigning attachment on jira?

Hi @Adrian Hollo and welcome to the community, This looks like a job for Jira Service Management. I would offer your clients the possibility to raise their own request, and/or activate the email request type (so when they send an email to a specific email address, a ticket will be created). I would definitely suggest to…

Nope, there is no other way to do this. You can try to upload it, but I can be sure that it will be uploaded. On server, perhaps the admins restricted uploading exe files.

HI @Allan Koay Hun Guan and welcome to the community, Are you on a TMP or a CMP? Have you applied any filter on your board?

Hi @samuel.t and welcome to the commynity Bad news is that, currently, you can't create custom graphs in Jira out of the box. You have to have an app of some sort. Any native solution I believe that would be overkill.. I would suggest to check apps like Time in Status or similar

Hi @Ronald Kopecky Short answer is no. But before making this my final answer, I've got to ask: What is an assignment of an attachment? How do you assign an attachment to someone?

@Krzysztof Chłystek are you working on TMP or CMP? Where are these epics located? Same project as the one you are trying to create the rule?

Hi @Curtis Freudigmann Out of the box you can't do that. Are you using confiforms?

Hi @Yatiraj Sharma You could use the action macro, which will add a task for you on a task list. This macro, have a structure like the following: [action checkbox] Write here your description //date @usernamex The //date macro will act as this task's due date The username of course is to assign this to you All the above…

Hi @rizky aryansyah and welcome to the community, Try the following JSON: { "fields": { "assignee": {"id":"5f9fb7c1c2e5390077abf628"}, "labels": [ "bugfix", "blitz_test" ] } }

Ok.. have you already created an Epic somewhere within your instance? I know it might be dumb question, but I got to ask. :) Any other colleague of yours, having the same problem? Can you see Epic issues?

Try removing any labels with "kb" inside and see if these pages appear on the customers.

@Jeremy Cupps I reproduced the error, and indeed you can't use it on a JQL. However I found out that the problem lies in your code. :( If you use an out of the box JWT expression, you will see that the calculated field is searchable via JQL. based on my research * min(): This function returns the smaller of two numeric…

Ahh! Sorry mate.. I got mixed up. You have totally explained this properly. Apologies.. is that time of the hour.. :/ Let me check and I'll get back to you.

I know what the custom field is. But on the formula you have a {issue.cf10000}. What is this field? And I suppose that cf10001 which you search on the JQL is the date time field correct?

Hi @Jeremy Cupps I didn't manage to reproduce your problem. I created a calculated date time field, but the JQL (is not empty) yield results. You CF10000 is what field? What values does it have? In order to use that specific calculated I need to know that.

Hi @michaelaguilarps Sorry for asking this, but are you certain that it's the same repository which you commit? It seems really weird to be honest.. Are you on a paid plan? If yes, I would consider contacting Atlassian.

Yeaaah...but you wouldn't update the automation. Just the project membership, or the users from the group. 

@Daniel Alonso To my knowledge, unfortunately, this is not possible. Values from field A will be a list. Values from field B will be a list. Creating a variable with these two lists, will yield an "array" of arrays, and you can't use the list.distinct smart value to get the unique values from these two field. A while ago…

But why he wants that? What is (s)he trying to accomplish? I've provided a possible solution to your other question

Hi @Chandler Reeves (again :) ) You can't hide the comment section of the request type in the portal and I don;t think that you can restrict them from adding comments. Perhaps there is another solution you are seeking. E.g. * You have your JSM project with your client * You clone/copy all requests to another JSW project,…

If you were on premise, I think that you could achieve something with scriptrunner. On cloud, things are a bit tighter.. WHat exactly is your goal? Why you want to hide comments sent from emails? If a user doesn't have a JSM license, even if he replies via email, his comment will be private. A jira user, with no JSM…

You don't apply the security level on the queue. You apply it on issue types via workflow (or jira automation). E.g. * When you create an issue of type "Task" (which you use to create a specific request type) * Apply this specific security level * Then you have to find the way to change that security level to another one,…

You are not a jira admin? If not, then you have to seek advise from the Jira admin, to look at log files and find out the problem.

Internal comments can be made only from users.. for the right reasons :) You could either search for an app that could do that, stop using the email request issue, if you don't need it. But on cloud I think that it is going to be a more difficult that on premise, to achieve that.