Alex Koxaras -Relational- Community Champion

Hi @Miro Sommer THe forward slash, as you may already know, is reserved for inserting macros. If you write "/" and press "Esc" and then continue writing, it should be fine. I've tried to reproduce the thing you are saying, but no matter how "fast" I pressed these key combination, Confluence didn't erase my forward slash.

Hi @Christoph Mausolf I'm attaching a screenshot, because I didn't quite understand your question. If I click on the create issue of the "Scrum Sprint 4" (first red rectangle), it will create an issue in the bottom of Sprint4. If I click on create issue of the backlog, it will create an issue on the bottom of the backlog.…

Hi @Rizky.Tuasikal For that to happen, you have to have an application, like JMWE, JWT, JSU or scriptrunner, which allow conditional validators on field. This mean that you can add a PF that "Others (Impact To)" field is required ONLY WHEN the "others" selection is selected.

@Richard Morgan if you have read the documentation you would know that: * You can apply manually a security level to an issue * You can set a default one in the issue security scheme (all issues will have by default this level) Apart from the above, to apply a specific security level based on issue type you can: * create a…

JSM is quite good and versatile, comparing to other tools in the market. It wouldn't be right though to grand jira users to be able to transition issues... You could make them customers in the other hand, have them as request participants and expose the transitions you want to the customers.. 

Hi @Duy Tran Quang I'm not sure if it's possible, due to the fact that authentication is needed. But let's say that you provide an authentication token to your customers. This means, that they could have access to all information. I wouldn't suggest that. An alternative would be to buy an app, like this, and let them…

Like @Mikael Sandberg said, this can't be done out of the box. What you could do, if you can afford an app like JMWE or Scriptrunner, is: * Leave the JSM to agents * Create a JSW project for all developers * Create automations to create new issues to dev project, from JSM request types * "Interconnect" the workflows of the…

I mean if you send a request for creating an Epic inside the new project you created with your previous request, do you get the same error that the project ID is invalid?

But you are on a free plan. Can't really understand the internal policy, but ok. If you want to make this happen with Jira automation: * Create a global rule, * and add conditional statements (if/then/else). * On every if you have to compare the Project:* If project is A* Send email to Tom * If project is B* Send to Mary *…

And if you send a different request AFTER the creation of the project, I will presume that you will not have any problem, correct? 

You will need an app to do that, like JMWE, JSU, JWT and scriptrunner (more exist).

Well, the solution I've mentioned is out of the box confluence functionality. For anything else than that, you have to search the marketplace.

Hi @Inna S If you have placed your users to a different group, based on your domains, then you can use the membersOf() function. Let me know if that works out for you.

Aa! Sorry, I didn't understood that you want them for the backend. No, there is no way to do that. Scriptrunner is going to release Behaviors, which will allow you to do these kind of things, but unfortunately it will be limited to a handful of systemic fields, and not custom fields. You could use transition screens on the…

Hi @christophe demez Since you are on a free plan, you could download an app like JMWE, which has a "send email" post function. You can: * Create a project role called e.g. "project manager" * On each project, grant this role to the corresponding project managers* Project A -> marc@company.com * Project B ->…

One way of preventing the copy page would be to remove that user's "Add page" persmission. To copy a page, you need permission to Add pages in the space. If you don't have the add permission, the Copy option won't appear in the menu. To copy a page into a different space, you need permission to Add pages in both the origin…

Hi @Ann Knackstedt Unfortunately there is no such functionality out of the box. You could try searching the marketplace for such an application, but to be honest I think it's going to be hard finding one.

Hi @Neil Atkin You should use forms, which come as a bundle on every JSM project and associate them with Jira issues. On these forms, you can use conditions to hide/reveal fields, based on input. https://support.atlassian.com/jira-service-management-cloud/docs/what-are-forms/…

@CSPTech you created the project, but you didn't grant membership, correct? What is the response you are getting from the request?

From the looks of it, it has nothing to do with it. Automation can't make issues disappear from boards :/

You have to check the total of user from the user management section: Cog wheel > User management > Users Remove any unwanted user and invite anyone else you wish

Yup, do that and please report back here once you get an update from them :)

No problem! You might want to read the links below: * https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/ * https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/ *…

Hi @CSPTech and welcome to the community, You can use the smart values that @Joseph Chung Yin proposed, but my guess would be that: * Either you have to add a re-fetch date component on your rule OR * Create a separate rule to create the epic There is a high probability, that when the rule runs, it will not know the…

Hi @Maneesh Sharma and welcome to the community, For Jira software, if you want people from Company B or C, to use it and collaborate with users from Company A, then they have to have a valid jira license (paid). You can do that of course, but I would suggest to setup proper global permissions, as well as project…

Hi @Support You can either do this with: * Jira automation OR * Post function within the workflow of that specific issue type For Jira Automation * Create a new rule * Add as trigger: Issue Created * Add action: Edit Issue * Choose the field to which you want to copy the severity value * On the value placeholder click the…

@Allan Koay Hun Guan no, my bad. You are on Jira Work Management. They don't have such settings. That issue you are searching for, is it a subtask?

@Krzysztof Chłystek unfortunately I'm all out of ideas. Best to contact atlassian's support directly.

If intervention you mean time to each status, then look into some apps from the marketplace.

@Richard Morgan there is a comprehensive documentation here https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/