Alex Koxaras -Relational- Community Champion

Hi @Andrii (PM) Have you try this with JMWE? The following validator is without a transition screen. It will only check that at least someone has logged time. Did you have something like this in mind?

Hi @Nitzan Matalon You can do something like this: But change the "In progress" to you status And the component to your component.

Hi @Shelly Yair and welcome to the community, No you can't do exactly what you ask. However, what you can do, is to create your own board, and open after setting it up, use that instead of the old one and map a) all statuses to just 3 columns, or map a few statuses to these 3 columns. The latter will result in issues not…

I've crossed check the app you are saying and indeed in the cloud it doesnt seem to exactly do what is promised to do. With all the info you said, I would suggest to create a clone of each project and sync statuses and comments from one project to another. E.g. SOLUTION A: You are working with your devs on project ACTUAL…

Hi @pmarx Just a clarification: When you say "customers" you mean other jira users (not JSM customers) to whom you grant access to collaborate, correct?

Hi @Saqib Dar Sandboxes are available only on premium plan. What you can do is to: * Upgrade to premium plan * Use another project inside your instance to try the changes * Use a free instance and try the changes there In any case, you will have to "manually" transfer all changes to "production".

Hi @Manage and welcome to the community, Here https://trello.com/en/pricing it states: $10USD Per user/month if billed annually ($12.50 billed monthly) So if you pay annually, you will be billed $120/annum/user for the premium plan.

Hi @Anastasiia Deniskina and welcome to the community, I would consider searching for an app from the marketplace. Here's the link below https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=tooltip

Hi @Adeniyi Siyanbola Kindly check this template https://www.atlassian.com/software/confluence/templates/capacity-planning

Hi @Krzysztof Schütz and welcome to the community, I didn't find anything as bug on the jira.atlassian. This could be the case (i replicated the same behaviour). On this page https://confluence.atlassian.com/doc/add-assign-and-view-tasks-590260030.html#Add,Assign,andViewTasks-Viewtasks the specific behavour doesn't seem to…

Duplicate https://community.atlassian.com/t5/Jira-Service-Management/Customer-organization-level-permissions-for-service-desk-agents/qaq-p/2171938

Hi @Melissa Cross You can achieve that easily by using a 3rd party app like JMWE. In addition you could achieve that if there is an existing transition between the Waiting for Customer and the previous status, by acquiring the previous status and using smart values to transition the issue. Read this…

@George Bliss to add to what @Fabian Lim said, unfortunately you can't change the behaviour of field (in cloud) like this. So adding custom fields AND forms to your request type, you can do wonders.

Hi @Bhaskar Pasupuleti Yes, it is supported from v8.14 and above: https://confluence.atlassian.com/enterprise/using-personal-access-tokens-1026032365.html

Hi @Hannes If your response is 201, then you should probably take a look inside the admin panel, and under "Portal Customers". I did try to create a customer, and since you don't specific state a SD, then the customer will be placed as a Portal Only Customer.

Hi @Rayhan Lizardo and welcome to the community, When you are using TMP then the right foremost column is the one the project considers that has a resolution. So if my calculations are correct, then besides the DONE status, you have another one next to it on the right. If yo move these issues to the far right column, you…

Hi @Kelvin Ibezim and welcome to the community, If by "change" you mean to alternate the wording of the button, then I'm sorry to be the bearer of bad news, but you can't do it. If you mean something else, then please do clarify.

Hi @Nitzan Matalon Do something like this, but replace the field "Descrption" with your own field. Make sure to select to copy from parent issue:

@Sassa Check status welcome to the community! How can anyone share any documentation if the problem isn't clear? * What pages you can't access? * Is it a permission thing? * Can you access other pages? * Can you login in the first place, or you can't? * Are your account managed by the organization, meaning you have to sign…

Hi @Brant Schroeder ! Great thread and thank you for posting this question! I really hope this thread will encourage other people into doing something voluntary and help others :) I'm part of a blood donation organization, as well as I'm a registered blood donor on the national archives. The good thing about the blood…

Hi @Laura Holton _ACE Manchester_ ! Don't know how I missed this thread, but I did! My Swagatlassian arsenal includes: * The first certification t-shirt * Community leader welcome gift (socks, pen, notebook) * Zen candle (this is amazing) * The picnic basket (also amazing) * The isothermic bottle (from which I drink water)…

Hi @Troy Barry There is an open bug for the specific problem you are referring to: https://jira.atlassian.com/browse/CONFCLOUD-48595 Click vote and watch to receive updates, since this bug is on the short term backlog.

Hi @nihcet If you want this behaviour to be applied only to specific transition, then you can choose it from the conditions of the chosen field.

Hi @Gupta Vishal If you are a project admin, then you can edit the workflows of your project ONLY and ONLY if your workflows are simplified workflows (meaning all statuses have the global transition on). If not, then you can't edit the workflows. @Fabio Racobaldo _Catworkx_ The doc you are referring to is for the jira…

Hi @Rohit Singh and welcome to the community, You are half way there! * First of all create a single/multiple group or user single/multiple field and place it on the VIEW screen of issue types of your project. * Create a self transition on all workflows of your project's issue types with a condition to be visible only by…

Hi @Yountae Kang Short answer is you can't with native Confluence functionalities. The suggestions are: * Search in the marketplace for a ready made app which offers this functionality * Develop your own forge app/macro to accomplish this

Hi @sylvain and welcome to the community, Out of the box, Jira doesn't support what you ask. You can have one portal for all customers, but the service catalog will be the same across all your customers. At least that's the status quo. For the 1st requirement you will need an app from the marketplace which can customize…

Hi @bendan_lukito and welcome to the community, If you are using CMP projects, then they only way to allow a customer to edit his request and the info he submitted, is by using forms. https://support.atlassian.com/jira-service-management-cloud/docs/use-forms-in-jira-service-management/ This functionality allows your…

@Dong, Kevin when you get a reply from Support, please update this post here. Thanx!

Hi @Philip This doesn't make sense. When you create an instance (e.g. Jira & Confluence) then you are added to group which grant you full access to both products. Based on that alone, the sole org/site admin, you, can create and do anything. Things I would check are * if someone messed around with global permissions. * If…