Alex Koxaras -Relational- Community Champion

Jira Automation

Hi @Dilgeet Badial Can you export it as xlm and see if the transitions are there? In addition, there is an app which can export all your workflows along with their respective workflow diagram https://marketplace.atlassian.com/apps/1221996/smart-project-config-and-documentation?hosting=cloud&tab=overview. Can you see if the…

Hi @LIESELOTTE GUILLAUMON DECHANDT What does he/she sees there? Can you verify that is the same person mentioned on the specific tasks?

Hi @Pavel Kostetskiy If you want to do this out of the box functionalities, you can use a solution I mention in this article of mine https://community.atlassian.com/t5/Jira-Software-articles/Calculate-the-sum-of-original-estimates-of-all-issue-types-to-an/ba-p/1660572

Hi @Fanny Toyos and welcome to the community, There is an active bug which you can vote and watch here: https://jira.atlassian.com/browse/CONFCLOUD-74930 In the above link you can find 2 workarounds to export a page.

I'll have to disagree with you on that: Unless you mean something else..

Hi @Marcelo Mella This exact request yields result on server as well. I get a payload I mean.

Ηι @Dahyun Fidel and welcome to the community, What do you mean by "member"? A JSM user (user with license) or a customer (no license)? In any case I don't think it's possible to change email addresses, because they are bound to an atlassian ID.

I think that you should address this question to Harness, rather than here. From the looks of it, Harness didn't create any app for Jira DC. These https://marketplace.atlassian.com/vendors/1221408 are all their apps, but all are for cloud. A question to them about DC would be what you are seeking.

@khushboo_puri nope don't think so. Only cloud

In that case yes, the create issue permission was mandatory.

You granted create issue permission for what reason? Just to link two issues? It doesn't make sense. Perhaps your question and request here wasn't about linking issues, but "creating a linked issue".

I used to grill and BBQ so much, since I was very young (with my father)! I loved to be honest, not the grilling procedure, but what was coming after, which meant food and drinks with friends and family! For a few years now, since I moved away from my home town and living on a building, is quite hard to have even a small…

Then check if he/she has the browse project permission and link issues permissions in both Project A and Project B. Tell him/her to start typing on the fields to get results. Otherwise tell him/her to send a screenshot of what he/she sees and the steps he/she takes to link issues.

If you are an admin, clicking on his profile will give you the details. Otherwise: * Go to cog wheel > user management * Find the user and click on him/her * If that user has product access it will look like this: If you can't find him there, most likely he is a customer and he can't link issues.

That's awesome! I wish we had something like Thanksgiving, but we don't. Currently our daughter is sick and she stays at home. Since both me and my wife are working from home, and with our daughter here, we don't have time to cook anything this week. So it's take away for us unfortunately. :/

@Aykan Inal Try it again and let me know how it went. If it works on me, then the functionality is valid. Look at the audit log of the rule. Is it a success, or it has errors?

@paul yip the project permission scheme is for the users who hold a valid license (JSW or JSM or JWM respectively). With that said, if you have granted that specific role to a customer, who holds no valid product license, then it doesn't matter. Customer with no license, can only use the portal and nothing more.

What is "Service Desk issue creator"? Is this a custom role you have created? This doesn't look like a Jira native role.

@venkatesh satish None is not an option you have placed. This was placed by Jira, as I explained to you previously. So Complexity is empty or Complexity = null should yield all issues with all other choices populated, meaning all issues which have all the rest values.

@Rilwan Ahmed there is a chance that this email was bounced by Atlassian. In that case the email will not show on their logs, but Atlassian will know.

@venkatesh satish share a screenshot of your field's value, as well as mark the values which you want to filter.

On my tests to an external email, I received it: Check your spam folder then. In addition I have received it on my teams as well:

@paul yip service desk customer of course will not be able to do that. You have to have a valid JSM license to perform any similar actions on a JSM project.

@Anna Arczynska kindly mark my answer as accepted in order to help others with similar questions. Thank you!

@venkatesh satish hold on.. So what are the values of the Complexity field? In your case the values should be: * A * B * C * None (or N/A, or something else) Keep in mind that Jira shows a "None" value on certain CF types to indicate that the user hasn't selected any value. This value is "None". To find these value, the…

Hi @Aykan Inal Try the following: Especially for TEAMS, follow the instruction as seen in the above image on the blue panel. They are straight forward and you shouldn't encounter any problem.

@paul yip did you try to type an issue number from project A? The drop down suggest issues are limited to about 20 results.

@venkatesh satish can you explain more what do you mean by "mention None"?

No, that's not correct. Are you on a Company Managed Project, or a Team Managed project as you suggested by the documentation? Take a look at the bottom left of your project. If you see this: Then you are on a team managed project, and the instructions I gave you from my previous post should be good. If you are on a…