Alex Koxaras -Relational- Community Champion

Hi @Tyler Stephens Unfortunately you can't validate this :( I've asked a support question to Smartbear and there is no way to make any validations about this. They have added it as a suggestion to their backlog, but currently you can't do that.

Hi @Zeeshan Ahmed Khan If a user (I would take that you mean a customer) sends an email to your support (Jira), then this email create a ticket having its subject as a summary and its body and description. The reporter of this ticket will be the sender of the email. If your question was about to get/extract information…

Atlassian's support -> https://support.atlassian.com/contact/

Hi @Hamdi Ben Rahma In that case the community wouldn't be much of a help. I would assume that contacting directly Atlassian's support (if you are on a paid plan) would solve your problem quicker. I wan't able to find a known bug for the task macro and all Confluence systems seem operational.

Hi @lapacquah_bryant In order to embed the issue collector, you have to use an HTML macro, which is only available as a 3rd party app. You can search the marketplace either for a paid or a free app. After you install it on your Confluence, then you add to it the issue collector script. That should work!

Hi @Phil H Usually for 3rd party apps, the vendor's support would be the quickest way to get a response. So contacting smartbear directly would be the way to go. Hopefully by now you've already do that and got your answer.

Hi @Ken Loh and welcome to the community, Yes it's possible to change the email templates, but this will work on all projects. See this documentation https://confluence.atlassian.com/adminjiraserver/customizing-email-content-938847640.html Let me know if that helps.

Hi @Zeeshan Ahmed Khan You can create a filter where reporter is a specific customer (or organization = Specific_Organization) and that will bring you all issues for which you spent time working on them. Then you can export them and sum all the time spent (or Σ time spent) of the issues to get the results you want. Another…

Yes it does: Your free trial will be cancelled at the end of the trial period if you don’t add a credit card. If you add a credit card to your subscription, your subscription will auto-renew at the end of the trial period. 

Hi @dhaval bhavsar Out of the box, you can't get any notification about this. The alteration most likely could be in the audit log of a jira/system admin. But if you don't want alterations on the board, simply remove anyone from being a board admin. 

Hi @Vivien Grammowski, kuehlhaus AG and welcome to the community, Confluence "vanilla" has only the expand macro. Which is the "extension" macro you are talking about? Are you using an app perhaps?

Ok! If Jira doesn't suit your needs then yes, the best thing is to look for alternates!

@nilesh.shah no problem! Kindly mark @Fabian Lim answer as accepted, in order to help others in the community with similar questions. Thank you!

@izabela_sobotka welcome to the community! In addition to what John asked, can you please verify if you are using an app for making this field required?

Kindly mark my answer as accepted, in order to help others in the community with similar questions. Thank you!

Hi @Collista Lewingdon Perhaps an app like this one https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence?hosting=cloud&tab=overview could suit your needs. There is also this free app https://marketplace.atlassian.com/apps/1224662/usage-statistics-for-confluence?hosting=cloud&tab=overview which…

Hi @Scott Campbell and welcome to the community, There is no limit on trello premium: https://support.atlassian.com/trello/docs/adding-observers-to-boards/

@nilesh.shah you can't add your own condition there. You can only use what's provided by Atlassian.

Sorry if you misunderstood my reply. There wasn't any bad intention to it. The behaviour doesn't fire at the issue created event. The issue created event is fired as a post function after the transition takes place. You want to keep that line and that's fine. But to answer your initial question, you can't solve this…

Hi @Philip Colmer I don't think such an app exists on cloud. Atlassian doesn't let vendors have control over their environment. It's not the same thing with server. With that said, what I would do as an alternative, is to create two self transitions: one for public comment and one for private comment. On these two…

Hi @Joanna W Which test app are you using? Zephyr or Xray?

Great explanation Nic! Thanx for that info! 

Hi @Kevin Wu In addition to what @Sushant Verma said, you could get a syncing app, which will allow you to sync issues between your jira instances. In this case you would have a uni or bidirectional syncing of issues. After that you could use Jira native dashboard's capabilities to do your work. For the syncing process you…

* You can try add them on your AD, and sync them with your instance, * Do not give them any product access. * Create a group with a name e.g. "JSM Customers" and place them all there. * Add this group as a service desk customer on your project. Let me know if that works. I would suggest to try this with a handful and then…

But it doesn't have a status yet. How is it possible to return something else but null? Let's go again and I hope that you will figure it out: * You have a create issue screen -> this is a screen before the issue is created. * You populate this issue create screen with fields, but you don't press submit * No issue has been…

So he will keep getting these notifications. Nothing much you can do about it.

Hi @Nelda Clelland and welcome to the community, It would be very odd to write the whole description on the question summary. It would be a very long question :) Having said that, cloud (fortified) apps works only with Jira Cloud. As Michael said, you can find all apps in the marketplace, OR you can navigate within your…

Hi @buraq.alsmadi and welcome to the community, Looks like you are on a standard (or lower) plan. This feature is available for Jira Software, Jira Service Management, and Confluence with Premium and Enterprise plans. https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/

Hi @Faisal Iqbal and welcome to the community! Two ways you can do that: * This one https://community.atlassian.com/t5/Jira-Service-Management/Create-request-without-login/qaq-p/905352 * And this one https://support.atlassian.com/jira-service-management-cloud/docs/embed-a-widget-onto-a-web-page/

Finneva@1 To find what I told you from the route you've chosen (because you didn't go on the cog wheel, but elsewhere) click on administration, select your organization (if prompt), click directory. Then find your user and do what I told you above.