Alex Koxaras -Relational- Community Champion

hI @Sreenadh * Click on the three dots * Click on configure email request types * Select the request type which will be used when a customer sends an email

Can you try to change a notification scheme and see if that works?

Hi @Martin Freeke and welcome to the community, From the website I would think that there isn't any other way https://trello.com/pricing#jExUxZmRaCZiEOJjoddPv:~:text=What%20payment%20methods%20do%20you%20accept%3F

Hi @GUSTAVO GÓMEZ and welcome to the community, Can you try that again and from a pc? Do you get the same message?

Nice! Can you please post the answer to your problem here, once you get an answer?

Hi @mike pa and welcome to the community, You better create a support request to Atlassian's support and not here. Do that here https://support.atlassian.com/contact

Hi @Sonali Salve It's better to create a MOVE ticket on Atlassian's support and ask them directly that question. https://support.atlassian.com/contact

@Artjom Tsernov can you verify that on your workflow, the proper events are being fired during each corresponding transition?

Hi @Jimmy Trivedi From what You wrote I would think that you don't want the subtasks to be visible.. So maybe use the following JQL then, in addition to your filter: issuetype in standardIssueTypes()

Hi @Nicole Millot You can use a browser extension which save the whole page as a pdf/jpg. E.g. I'm using "GoFullPage".

@Artjom Tsernov did you also check the notification helper? What are the results?

@muyenzi shakinah Is this about trello or confluence? If it is for the latter, then follow @Marta Woźniak-Semeniuk instructions. If you want to add a table on trello, then you can't. Trello provides a markdown format, but this doesn't include any…

@홍종표 hi, welcome to the community and happy new year! Yes if a user has a jira software license he can use Jira Work Management for free: If a user already has a Jira Software or Jira Service Management license, Jira Work Management can be used for free. Simply create a business project in any Jira product to access Jira…

Hi @Maeneth In order to succeed what you want, without the use of an app, you could: * Create an SLA which starts when e.g. entered a specific status (waiting for customer) and stop when entered another (waiting for support) * Add an automation rule which will transition the issue from status A to B and then from B to A,…

Hi @Karamba Marenah I would suggest that you contact Atlassian's support directly at https://atlassian.support.com/contact/ They'll be able to help you and see if there is any service outage from their side (although status seem to be ok in all their products)

@Artjom Tsernov you can also use the notification helper to identify possible causes. https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/

Hi @Artjom Tsernov Have you checked the notification scheme to make sure that reporter and watchers are included on the specified events you mention?

Hi @Michal Singer If you have mentioned someone and that someone isn't receiving any message, but all the rest people receive it normally, then most likely that person has deselected the option to be notified when someone mention them. To check this out, that person must: * Click on their avatat * Click personal settings *…

Hi @ThinkConveyancing IT I would advise you to change the email request type. Follow these instructions to do that https://support.atlassian.com/jira-service-management-cloud/docs/choose-a-request-type-for-email-requests/

Unfortunately you can't view them. Watch and vote for this issue https://jira.atlassian.com/browse/JSWCLOUD-18064

Hi @Shreya M , welcome to the community and happy new year! Subtasks are visible only if you are on Jira software and you are using a company managed project. Are you in such a project?

@Ahmar Mahmood create a new post please.

Hi @duncan.baillie You could use the label macro https://support.atlassian.com/confluence-cloud/docs/insert-the-labels-list-macro/ to get that list. Will that do for you?

Hi @Den Serras You can't. Empty fields will be hidden in order to declutter your view.

Hi @lkingsley Apart from doing what Dave suggested, I would suggest that you contact Atlassian's support directly. Being on a premium plan, they'll be able to assist you.

Great article @Elelta D ! Thank you for sharing this!

Hi @Shivam Desai This year resolutions will include: * Get two more certifications to be an Atlassian Certified Expert * Finish my 100hours Java course * Finish my Linux Administration course Hope to achieve all of them!

@Rajesh Kumarasamy you can hide the resolved issues (the ones who have a resolution) in two ways: * Add a version to them and then release the version. The issues are still searchable, but not visible on the kanban * User the hide older than feature that comes with the kanban board. This will automatically hide issues…

Hi @Łukasz Referda and welcome to the community, No, unfortunately you can't change colors on labels. There is a suggestion for server here https://jira.atlassian.com/browse/JSWSERVER-19551 and for cloud there is this suggestion https://jira.atlassian.com/browse/JSWCLOUD-12365 and it's currently being considered for…

Hi @Rajesh Kumarasamy and welcome to the community! There is no way to archive individual issues in cloud. There is an option to archive full projects, but not individual issues. Vote and watch this request for further updates https://jira.atlassian.com/browse/JRACLOUD-5843