Loretta Brunette Atlassian Team

HI @Kira - I'm a Product Manager in Jira Cloud and i'd love to understand more about your needs here and how (or if) you ended up solving for ROI in Jira. If you can spare some time please book in with me here

@Jone @Ashleigh Lodge - i have confirmed with the Jira Product Discovery team that intake and feedback, including forms, is next on their roadmap! they are in discovery at the moment

@Christof Hurst - this was not by design. The recommended forms for Jira software and business projects are the ones natively available, we do not recommend the workaround of adding /forms to the URL to access ProForma and cannot guarantee that this will be available indefinitely I know this may not be the answer you were…

@Joao Zampa hello, you are correct that even a form with open access still requires users with a Jira license to make a submission. If they have access to the site, they can make a submission. In Jira Software and Business projects, a submitter must have a license, so a licensed agent will not be able to handle a request…

@Corey King @Sofia Grunspan - this should be rolled out to all customers early next week, however is part of released tracks for customers enrolled in this

@Evon Yao - great to hear! we are in the process of rolling out to production at the moment so this will be available in the coming weeks (but it is also part of release tracks if your instance is enrolled with this)

@Tomislav Tobijas @david - hello! the forms we are rolling out to software projects are separate to the forms available in JSM and the decision over which capability to extend was a careful one we made after exploring a number of factors. The main difference between the forms in business and software projects and the issue…

@Bill Sheboy - JSM forms and forms in Jira will continue to remain as two different capabilities, meaning releases will not align across both. I'd love to understand more about your use case and needs though @Bill Sheboy as we define future enhancements to Jira forms. Here is my calendly link if you can spare 30 mins to…

Hi @Alexis G - I'm a Product Manager in Jira Cloud and i'd love to understand more about how you are working with your agency on your Marketing projects and how Forms can be improved to enhance your workflows. If you can spare 30 mins to chat, please book time in with me here . I'm also happy to answer any other questions…

thanks for the feedback @Paul Jones - select list (cascading) and dependent dropdowns are a bit harder to support in a list type format. We have no current plans to support these fields but let me pass the feedback on to the team

Hi @michael - that is great to hear. We are working on additional field support as we speak, including for the "version picker (single version)" and this will rollout over the coming weeks. I'll let you know when we begin rolling out so you know to add it as a column to your list

@Andy Johnston - thanks for the feedback. Although you can't save a certain configuration on the list as of yet, the settings you apply such as column order, are saved locally. So you will always see these applied on the same device and browser. However, there is a local storage limit of 5MB. I have also captured your…

Hi @Lisa N - all users should be able to see the status in the filter on the list view. Are you able to see something similar to what @Andy Johnston has posted above?

Hi @François Dumas - i'm so glad to hear the new list in Software projects is valuable for you and your users. Yes absolutely, please book some time in with me. If we can't get timezones to align please let me know and i'll email you directly to see what time we can make work. 

hi @Andy Johnston - it will be available to you in the coming weeks! Glad to hear the list will be useful. If you have time, i'd love to understand more about how you and your team will use the list view - feedback from customers like yourself is instrumental to building out our roadmap! here is a link to book time with me…

Hi @Kalin U - what @Brant Schroeder outlined above is correct. To continue using JWM after March 2024, customers will be required to select a JWM plans. We have both a free and standard tier available today and will be exploring more tier and packaging options moving forward. 

Hi @David Morgan - we are actually user testing two concepts at the moment for this and will be moving to development once finalised. Let me know if you would be interested in participating in some user testing!

Hi @Rajeesh R Nair - the Summary page is only available for Business projects and not Software or Service project. For Business project, this is a default feature and no configuration or activation is needed. You can see your project type (Business, Software or Service) under the project name in the top left of the…

Hi @renato - there are no current plans to bring this Summary page to Software projects but the relevant team are aware of the requests/feedback and it is something they are investigating for future consideration. In the interim, have you checked out Insights in Jira Software? Maybe this could help with some of your data…

Hi @Sara Di Meglio and @Claire Lowry-Hubball - I have passed on this feedback to the Jira Software team :) 

Hi @Nino Russo Londoño - at this stage, the Summary page is "auto generated" at the project level and cannot be customised. But it is something we will explore in the future

Not at this stage @[deleted] but it is something we will look into

Hi @[deleted] - a related project is a project where a user from your current project has been active in the last 30 days (respecting project permissions). To be active in a project, the user must have performed at least one action - mainly create/edit/change an issue/task.

Hi @kristofdewulf - the query we use for the Status chart in the Summary page is (statusCategory != Done OR (statusCategory = Done AND updatedDate >= -2w))When you filtered the subtasks, did you do so on the Board? Because subtasks aren't displayed in the Board, the numbers won't actually update on the Board view if you…

thanks for the feedback everyone! @Jonathan Rice Madden - will take your feedback on board about customisation @Carlos Viscarra - there is no Summary page for Software projects, but you can use reports or dashboards @AJ - Gadgets/dashboards are still available, the Summary page has no impact on these @Anat Menachemy - yes,…

Hi @kristofdewulf I think the issue here is to do with subtasks (if you're in a company managed project) or child issues (if you are in a team managed project). The Board view doesn't take into account subtasks/child issues, whereas the summary page does. So if in your screenshot, you have 8 child issues/subtasks with a…

Hi @Rajkumar Santhanam , I'm not 100% sure on why this would be happening, after some internal chats I've had within the team, it could be due to the length of the custom field ID's which are being pinned (I know this is confusing logic!), but we can't say for sure without investigating. Are all users trying to pin the…

Hi @Rajkumar Santhanam - you can pin up to 15 fields 

@Pascale Laviolette - pinned fields are at the user level, so only you will see the fields in which you pin 

Thanks for your feedback @Ward D and sorry to hear your are having difficulties with the agent view in Jira Service Management. In the issue view, we have enabled fields to be dragged from right to left from the layout configuration screen, meaning that context fields can be put into a tab, not just description fields -…