Derek Fields _RightStar_ Community Champion

@Reggie_Hicks Can you be more clear about what you are trying to do? Is the problem that you aren't able to change the value in the Assignee field or something else?

@LuisPinto * Can you share a screen shot or provide the smart value of the Edit Issues Fields where you are updating the parent? * Are you seeing nothing happen or is something happen that is not what you expect?

Can you provide the view of the Edit issue steps so that I can see the smart value calculation that you are using?

@Frances Suazo It isn't possible to have an issue that is not associated with a project. Can you provide a screenshot of what you are seeing?

@María Paula Herrera Can you share the automation that you are using to do this. I suspect it is in your date/time calculation.

@Maria_Trofimchuk Welcome to the community. The JQL that you are looking for is project = "XXX" AND (NOT (labels =UAT AND issuetype=Bug) OR (labels Is EMPTY)) ORDER BY issuetype ASC This returns all of the issues in project XXX where the issue is either * Not a Bug with the label UAT, or * An issue that has no labels at…

@Ganthe_ Yash Welcome to the community. You may get answers from some app providers that target specific SaaS applications. I will leave those answers to them. Are you using Jira or Jira Service Management (or both)? If you are using Jira Service Management, then I would make use of the Assets feature as a place to store…

I think that you are looking under the "Completed Issues" section in the Board Configuration? There is an option to show all completed issues

You could create an Automation based on transition. When the issue moves from one status to another, you could determine, using the {{changelog}} whether it is coming into or from a status that you wanted to track. If it moves into a status that you want to track, then you would put the date/time into a custom field. If it…

You can create an automation based on "Field value Changed". Set it to watch the Components field and then assign the Team based on the Component that has changed. You can create a lookup table to handle the mapping so that you don't have to have a long if/else block. Does that help?

From reading your description, the only "problem" that I see is that when the story moves into the Analytics Sprint, that sprint shows up on client boards because they involve stories that are mapped to the client board. In "ideal" Agile environment, a team would be capable of handling a story from start to finish. The…

I would capture HAR files for the different scenarios and submit them to Atlassian support. They should be able to give you an idea of why the Refresh doesn't work. 

You can add additional labels by using the smart value {{issue.labels}} and the label that you want to add. See the following. This works in my testing.

Create a custom field to store the accumulated time and an automation to update it so that you don't lose the data. 

Try using the smart value {{issue.customfield_10032.approvers.approver.displayName}} That should return the displayName of the approver

@Bharat Kumar Bondalapati Look at the documentation, it appears that the approval smart value is only instantiated to the Approval required and the Approval completed triggers. Your bulk change would trigger the Issue Edited trigger, so the approval smart value won't be available. The only way that I see to get the…

@Joseph HANI JMWE has a Nunjucks filter called date that has a number of different features. The following adds 1 day to the due date and returns it as a date object. {{ issue.fields["Due date"] | date("add", 1, "days" ) | date }} Does that help?

If I understand correctly, you want to limit the options on the Move screen, which I don't think is possible. The script that you shared will work on an Issue Create or Issue Update, but not on Move, which is controlled differently.

@Marco Scicluna @Robert DaSilva - This will validate the date entry, but the user won't receive a prompt that the entry is invalid before the issue is created. The easiest way to validate user input before they submit the request is to use a Form rather than the out-of-the-box Request format. You can set the validation…

Try "labels":[] without the "" inside. When you include the empty string, JWT is looking for a label that matches this empty string, which doesn't exist.

@L_Luckett Welcome to the community. What is the image file format? It may be that your image is in a format that isn't supported.

@Mia Winn - Welcome to the community! Did you check the Issue Type Scheme for the project? My guess is that it was set up only to accept Epics.

The library script that you referenced has the basic structure that you want. You will have to modify the specific conditions to meet your use case. I am not sure what question you are asking.

You need to look at your Notification Scheme. It is probably set up so that Reporters get notified on comments. One thing to keep in mind is that if the Reporter is a Jira user (not a Customer), they will get the notifications even though it is internal. As long as they have Browse Projects permission to that project, they…

Welcome to the Community. In Data Center, the Issue Hierarchy configuration is on the Manage Apps screen under the Advanced Roadmaps section. Look for Hierarchy Levels there and you will be able to create issue hierarchy.

I am still confused about the difference between Public and Private projects. I have the following types of users identified in my Organization: * Admins - who I expect to be able to see everything * Managed Users - people whose email domain is one of my verified domains * Non-Managed Users - people whose email is not in…

@Marije Suvaal Welcome to the community. The export will always be Comma Separated. When you open in Excel, it should automatically recognize the format and separate into columns. If that isn't happening, then you need to check whether you have updated the settings in Excel to use something other than a comma as the field…

@Leandro Diaz Meiners Welcome to the community If you are working in a Company-Managed project, then there are two steps that you need to take to utilize a new (or different) issue type and associate it with a custom workflow: * Go to the Issue Schemes and add the new Issue Type to the list of Issue Types for the project.…

If you type in the name of one of the missing options, does it appear in the list? There is a limit to the number of options that are shown by default, but they should all be there.

As @Marc -Devoteam- said, you can set your personal notifications to stop notifications when you make the change. Go to your Avatar in the upper right corner and select "Personal Settings". You should see the checkbox below. Make sure it is unchecked. However, if the problem is that you are getting notifications even…