Derek Fields _RightStar_ Community Champion

You can use post-function on the transition to capture the current date/time stamp to a custom field. There a lot of add-ons available that will let you do that. If you need to capture the date/time of multiple approvers, you may need multiple custom fields or you could capture the date/time as a comma-separated list in a…

You don't "change" the database. You need to migrate the data from one database to the other. There is a good description of the steps in this article: https://community.atlassian.com/t5/Confluence-questions/migrate-h2-to-sql-server/qaq-p/218724 Summarizing: * Export your data to XML * Shut down Jira * Remove the…

You shouldn't have to uninstall. Most health problems are reasonably easily fixed. Let me know if I can be of any help.

Wow - I really feel your frustration. I think that root cause problem is that you are trying too hard to "whack moles". Jira usually installs nice and easily on Windows. If you are chasing down individual errors, this is usually an indication that you have not installed it correctly. You should not have to run…

Unfortunately, there is no way to do what you want to accomplish. Add-ons are global to the environment where they are installed. This is also true of Data Center. Each node in a Data Center cluster will run the same add-ons, since they are enabled through the centralized database, not on a node basis. Some add-ons allow…

Would you accept the answer? This will let others know that the question has been answered.

When I do this in my cloud environment, I get the following macro code: <ac:structured-macro ac:name="jira" ac:schema-version="1" ac:macro-id="ab120ae6-a585-4b2f-a713-4d23b355dc17"> <ac:parameter ac:name="server">System JIRA</ac:parameter> <ac:parameter…

When you edit a Confluence page, you should be able to insert a Jira macro by clicking on the macro menu, which is the + sign on the upper right of the menu. You should see Jira Issue/Filter macro. Click on that and then insert you Jira issue there. Once you have done that, you need to view the source format to get the…

You can create an Issue with an Issue Type of Test or Bug or Test Execution. These are just issue types and have no built in support for actual testing. They are issue types the way Incident or Story or Task are issue types, with screens and workflows. That said, there is a REST API to create an issue in Jira. It is…

You can do this using curl. curl http://localhost:8080/status | grep RUNNING > /dev/nul [ $? -eq 0 ] && echo "Running" || echo "Error" Obviously, you would do something other than echo based on success or failure 

Jira doesn't not provide test cases or test support out-of-the-box. Are you using an add-on (e.g., Zephyr, XRay, T4J)?

You have provided the name of the project rather than the key. Your key might be something like "ITSD" 

You simply need to add the macro code into the template content. The easiest way to get the content code is to insert a Jira macro into a test page and then look at the source format. You will see something like this: <ac:structured-macro ac:macro-id="75aa2d99-580c-4f90-acf8-1af6548ef9d8" ac:name="jira"…

What Gadget are you trying to export? Better PDF Exporter relies on the gadget to provide the data for output. Depending on the gadget, you can sort the data either by setting the sort in the filter or by setting the sort in the Gadget settings.

Your board would contain a list for each person. For example, as list for Judy, a list for Craig, a list for John, etc. You would create cards in each person's list for things that they need to do with due dates. This would make it easy for you and each person to see what is on their list. When they mark a Card as…

@Mohamed Adel is correct. The completion flag is associated with the task. Assigning a task to multiple people is like saying "One of you should complete this task" not "All of you should complete this task" You might consider creating your board as a list per person. When the person completes the task, they can move it to…

The regular notification scheme is for Jira Users, not JSD Customers. JSD has its own notification engine that only supports specific JSD customer notifications. You cannot use it to generate custom notifications like you can from Jira itself. You would need a plugin to send out a custom notification. This isn't…

Service Desk doesn't allow you to raise Customer Notifications other than what they have defined. You could use a plugin to send an email from a listener when the Assignment is made.

A simple trick that I always use is that I create a small set of standard transition screens. I name them "1 Assign Only", "1 Resolution Only", "1 Comment Only" etc. I use the number 1 to force these transition screens to the top of my list so that they are easy to see. This makes it much easier to have a small set of…

Try replacing (outputCfld) with 'Base Requested Amount:' in the put statement. I know that you are using the example that Adaptavist has in their documentation, but I suspect that the problem is that the REST call is failing silently You might also log what the output value is to make sure that it is being calculated as…

Can you use the Release Notes feature? See https://confluence.atlassian.com/adminjiracloud/creating-release-notes-776636314.html for doing this in the Cloud. There is a similar page for Jira Server/DC

What is the rest of the script that does the calculation? What you show here is missing a '}' 

It seems almost certain the the username that is returned from the custom_field is resulting in a value that doesn't return a user from the getUserByName() call. That is where I would focus. Make sure that you are getting a String value that is a username that can be found by the call. 

You can't get the password for another user. It would completely nullify all security if you could look up another user's password. The only way to do this is to make a REST call that can accept the username and then internally has the permission to act on behalf of that user. Several JIRA REST calls do this depending on…

I don't fully understand the question, but I think you are asking: How do I limit creation of certain issue types to certain user roles? You can create a Validation rule in the workflow for the issue type that restricts success to a specific role. This won't prevent someone from seeing the issue type in the list of issue…

I completely agree that managing screens is quite weak. One of the problems is that every time you create a new project using a built-in template, Jira creates a new set of screens, even if they are identical to ones that already exist. As a consultant, I have developed an approach that seems to work pretty well across…

Are you using Tempo Timesheets? If so, then the future period needs to be opened so that you can enter time against it. There is no inherent limitation in Jira itself to prevent you from creating a future worklog.

Please contact me at derek.fields@rightstar.com

Brian - You need to be a Jira Administrator to update the workflow to add the conditions. It is not something that you do as a Board admin.

What error message are you getting? Is it possible that the custom field is empty and returning null. This would cause an error when you call getEmailAddress. You could write this line as def recipient = issue.getCustomFieldValue(cf)?.getEmailAddress() This would return null to recipient if the field is empty. Then you…