Comments
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You can find it by typing "gg" when on any page of Jira (it's a shortcut) and typing Screens. Or you can click on the wheel in the top right hand corner and click on the section Issues. The Screen menu will be on the left of the page. If you do not see this wheel, you are not the administrator of Jira and your options will…
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If by "new fields added to a ticket" you mean add custom fields to your tickets, yes it is possible. You need to configure screens that include the new fields you want to show. To be simple, you need to make an edition/view screen and a creation screen, then you make a screen scheme for each issue. Finally you create a…
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Hello MK_27. The feature "link" is only informative in Jira. It means you cannot use it to pass a transition, it only allows your developers to understand links between various tasks, for example. However, there might be a simple solution to your problem. You can use tasks and subtasks. Let's say that issue 1 is a…
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You need to be an agent of the service desk team to have that field, if i am not mistaken.
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Hi Nannette. To be clear, when you say that you add a custom field to an issue type, do you mean on the screens linked to that issue type (edit/view, create) ? If so, it is possible that when you view an old issue with the old configuration, you will not see the new field. I think Jira will not display it since it is…
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Hello Tapio. You can export datas as csv via the advanced search. You can find it in the top right hand corner by clicking on the search bar. The first option will allow you to go to the advanced search. You can then select via JQL or via the basic search the tickets you want and export them as csv ("Export") in the top…
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To complete this answer, i would like to add that the permission you need to enable only to your project admin in the permission scheme is the first "Administer project", given that you work on cloud. Thus the simple users won't be able to break your beautiful Kanban ;) I tested it and that seems to solve your problem.…
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Hello Matthew. It depends what you want to do. If you want to manage a project, Jira Software could help you. It allows you to create agile projects (scrum or kanban) and assign issues. If you want to store meeting notes, you may want to take a look to Confluence. You can use it as a database to store intel and manage your…
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You’re welcome Lakesh :) Do you mind accepting my answer please ? It could help other users to find their answer. Thank you ;)
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Hello Lokesh. You can address that during the configuration of your screens. I usually do only two screens : - one for editing/viewing (default) - another one to create the issue. To solve your problem, you can do as following : - one for creating/editing. In this one you will not add your custom field. Hence your users…
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Hello Nadia. You need to use the automation module in Jira cloud. It allows you to create a rule that will trigger when an event occurs. For example you can change the status of your parent ticket to "In progress" if one of your subtask changes to "in progress". You also can make a rule to close a parent ticket if all the…
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Have you already created a workflow scheme to gather all the workflows in your project ? If your workflow is listed as inactive it is because it is not linked to a workflow scheme associated to a project. First, create a workflow scheme to associate your workflows to the correct issues. Then, you can associate the workflow…
