David Niro Atlassian Partner

Hello @Sascha We , David from ALM Works here. It would be helpful to understand more about your goal with this structure. My initial take is that it appears you want to see all of the work assigned to each user. You start by inserting your epics then extending to their tasks and again by sub-tasks. You then want to ensure…

Hello @BernardH , I believe I see what is causing the issue. "Acceptance Criteria" = empty should be AcceptanceCriteria = empty When done this way, AcceptanceCriteria will become a variable. You may need to map it to the right field if it is not automatically selected. Please let me know if it helps! If you would like, we…

Hello @BernardH , Glad to hear that the first part of the problem is solved!! For the second part, we can try something like this if((issuetype = "task" or issuetype = "story")and status = "to do" and assignee != empty; "✅"; if((issuetype = "task" or issuetype = "story")and (status != "to do" or assignee = empty); "❌")) I…

Hi @BernardH ! I was just drafting a response :) Is it working for you now? Best, David Niro www.almworks.com

Hello @BernardH , David from ALM Works here. You should be able to accomplish you goal through the use of a Formula Column, utilizing an IF Conditional Statement along with Wiki Markup. This will depend on which version of Structure you are currently on as well as what your JQL Query. In the example below, I am using…

Hello @Craeg Strong David from ALM Works here. You can use the Count Leaves column for this purpose! Please let me know if it helps. I look forward to your feedback!! Best Regards, David Niro www.almworks.com

Hello @Don Utley , You are very welcome! Apologies for the delay on this one. It is possible that some other event was recorded in the first project, prompting your structure to refresh and display the new component values. I am glad to hear that the second is up to date now as well! One additional option that is available…

Hello @Don Utley , David from ALM Works here. Was this a one-off update, or something that will be repeated regularly? If it was the former, please try opening your insert generator and clicking 'Apply' to refresh the data in your structure. The circumstances for the challenge you have encountered are similar to the others…

Hello @Srilatha Kolla , David from ALM Works here! As @Fabian Lim mentions, it is not yet possible to create a Structure gadget in a Cloud instance of Confluence. We have plans to introduce the ability to create a Structure Gadget, from a Cloud instance of Jira, to a Cloud instance of Confluence. However, it is unlikely…

Hello @Seifeddine BMZ , David from ALM Works here. Could you please open a support request with us by emailing support@almworks.com or through our portal support.almworks.com? We will be happy to help identify why you are not seeing the link types you expect to see, but may need to ask you for some information best shared…

Hello @Fariz Aliverdiyev , David from ALM Works here. We do not have any direct integration with Insight. However, this may be possible through the use of Group by Attribute. To check if it works with your insight custom field * Add a new Automation * choose Group by * select Attribute * pick the insight custom field you…

Hello @Luke Patel David from ALM Works here. Every cloud migration has its own quirks. Please open a support request with us by emailing support@almworks.com or through our customer portal support.almworks.com. We will be happy to help you figure it out! Best Regards, David Niro www.almworks.com

Hello @Manali Butey David from ALM Works here. Structure will always follow Jira permissions when it comes to access. To your point, users that have permission to view the issues will also see them in a structure. There are a few things that we can check to start: * Who is the owner of the structure & are they added to the…

Hello @Manali Butey , David from ALM Works here. There is a way that we can create a column that shows Time in Current Status. This can be accomplished through the use of a Formula Column. There is some time commitment in getting it set up though. We have to create a Time in Status Column for each of the statuses used in…

So glad to hear that, Elena! You are very welcome! Best, David Niro www.almworks.com

Hello @Elena Facco , David from ALM Works here. At first glance, it looks like either Access to Structure or Project Permissions in Global Permission may need to be adjusted. By any chance, have you recently migrated these projects and/or structures from on-prem? We have seen that this Jira bug will exhibit the behavior…

Hello Anastasia, I am very sorry for the delay in response. I am not sure about the answer to your first question. It would be best to check on the Tempo Help Center. Regarding the second question, it is not possible to upload the value for a specific field, so far as I am aware. Would you be using the same Estimate for…

Hello Anastasya, You are very welcome! I need to set up the new Structure for the project with tasks You can use an existing structure if it already has the tasks you would want the chart to represent. To add a Gantt chart to an existing structure, see Define Your Chart Manually then I need to set up timelines (start…

Hello Anastasya, David from ALM Works here. From your description, it sounds like you are looking for Baselines in Structure.Gantt. Baselines allow you to compare the current positions of tasks, groups and milestones in the timeline to the way they looked in the past, or to another saved schedule. Using Baselines, you can…

Hello Manali, I am glad to hear that it worked for you. Regarding 1, that will not be possible as far as I am aware. Regarding 2, if your default resource setting is listed as 1, then yes. However, you can change each resource's allocation by adjusting the Resource Settings. I hope this helps. Best Regards, David Niro…

Hello Manali David from ALM Works here! The easiest way to ensure that issues with 0 remaining estimate do not show against your resource allocation is, as you mentioned, treat issues with 0 duration as milestones. However, I understand that this is not ideal in your scenario. So, one other way to do this would be to use a…

Hello Kathi, You are very welcome! If there is any information we could help provide during the investigation, do not hesitate to ask. We are always happy to help!!! Best, David Niro www.almworks.com

Hello Kathi, David from ALM Works here. It may be possible that Automation, the Generators creating the structure you reference in your JQL, is paused on one of the nodes for some reason. Since you are referencing content within a structure, this would return an error as the structure would not have any content to…

Hello @dorin gez , You are very welcome! To assist further, we would need to review the entire script. Would you please initiate a support request with us? You can email support@almworks.com or create a directly from our portal support.almworks.com. I look forward to continuing our conversation! Best Regards, David Niro…

Hello @Alok Kumar , David from ALM Works here. Unfortunately, Effectors would not be able to solve your use case. In order for them to work, the field needs to be on the edit screen. Structure always considers Jira permissions, in this case, it is the ability to edit the field. I've been looking at other community posts…

Hello @dorin gez ! 1000 is an example. You will need to create a custom event and then reference it. Here are the steps: 1) Add a new custom event using *Administration* *>* *System >* *Advanced > Events,* add a new event using template - *Generic Event*. 2) Take the *event type id* that can be found in the browser address…

Hello Yuval, You are very welcome! I can share an example of how each option would look. Option 1: import com.atlassian.jira.event.issue.IssueEventDispatcher def CUSTOM_SCRIPTRUNNER_UPDATE_EVENT = 10000 // TODO: define event type id here IssueEventDispatcher.dispatchEvent(CUSTOM_SCRIPTRUNNER_UPDATE_EVENT, issue, null,…

Hello @Yuval Maron David from ALM Works here. Structure relies on Jira's EventManager updates to refresh data. Please check if the updates you expect to see in Structure are being displayed in the Issue's History Tab. You should be able to see a "made changes" entry if you open the Issue and look at the History tab under…

Hello @Peyush Agarwal , David from ALM Works here. Thank you for the clarification. At the moment, Epic Color is not available for use in Structure Cloud. However, we do have plans to introduce this functionality. We will follow up with you here once the functionality has been released. Regarding Epic Name, this field is…

Hello @Saleh Houshangi David from ALM Works here. I just left you a note here as well: https://community.atlassian.com/t5/Jira-Software-questions/JIRA-8-13-indexing-problem/qaq-p/1732627#U1732833 We will be happy to help review the logs and work with you to identify the cause of your re-index error. To facilitate this, it…