David Niro Atlassian Partner

Hello @Saleh Houshangi David from ALM Works here. We will be happy to help review the logs and work with you to identify the cause of your re-index error. To facilitate this, it will be best to work directly through our support channel. Please send us a quick email to support@almworks.com. I look forward to working with…

Hello Antonio, David from ALM Works here. This is something we are very interested in doing but is not yet available. Unfortunately, I do not have a timeline to share and it may still be a ways off. However, there is an option available that is worth exploring! In Structure v. 6.0, we added APIs and SPIs for Effectors. So,…

Hello Minali, David from ALM Works here! The direction of the link will matter, as well as the issues you are linking. The "relates to" link would not initially be ideal, since both directions are listed as "relates to". This can cause some confusion when building your hierarchy (and in general). You can rename the outward…

Hello @a_gatenyuk , I hope you are well! I wanted to let you know that Resource Management is now available in Structure.Gantt Cloud! https://wiki.almworks.com/display/cloudgantt/Resources Please feel free to reach out to us via support@almworks.com if you have any questions! Best, David Niro www.almworks.com

Hello Dave, I apologize for the delay. The column should be populated with the Custom Date field if it is populated on the Jira issue. Could you please open a ticket by emailing support@almworks.com? I would like to collect some additional information and set up a call if possible. I look forward to hearing from you. Best,…

Hello Matthew David from ALM Works, the team behind Structure, here. We are looking into this and have initiated a dialogue with Smartbear, the makers of Zephyr Enterprise. Would you mind opening a ticket with them about this? We will work with them to help however we can! Best Regards, David

Hello Dave, David from ALM Works here. I will be happy to help and have a few questions to start. Could you tell me a little bit more about the "Client Commit Date" field? What platform is your customer currently on, Server, DC, Cloud? If Cloud, is the customer using a Classic or a NextGen project? If at any point you feel…

Hello Matt, David from ALM Works here. Epics being displayed on another Structure: There are a couple of ways to create milestones that would carry over to Gantt charts using the same Configuration A quick way to do this is by enabling the option "treat issues with 0 duration as a milestone". this would be any issue with 0…

Hello Shruthi, David from ALM Works here. Do I need to have appropriate permissions to be able to pull Epics from different projects under structure? In order to see the issues from a project, in a structure, the user would at least need the ability to view the project. Should the project in question be structure enabled?…

Hello Jenny, David from ALM Works here. Thank you for your interest in the cloud version of Structure! We are hard at work bringing all of the functionality from our on-prem version of the app to the Cloud! The dashboard gadget is part of our plans. Unfortunately, I don't have a specific timeline that I can share at the…

Hello! David from ALM Works here. Thank you for your interest in the cloud version of Structure.Gantt! We are hard at work bringing all of the functionality from our on-prem version of the app to the Cloud! Resource Management is actually one of the next updates that will be coming VERY soon. Here is a link to our Release…

Hello Alexandra, David from ALM Works here. I apologize for the delay. I have been trying to recreate the issue you describe, but have not been able to. I would like to collect some additional information from you through our support channel. There is also an alternative approach you can try to make the view public. * Add…

Hello Rodrigo, David from ALM Works here. Could you please email us at support@almworks.com? We will be able to better assist you through our support channel. We look forward to hearing from you. Best, David

Hello Silvesta, David from ALM Works here. Thank you for considering our products in your evaluation!! If you have questions about Structure or Structure.Gantt, we would love to hear from you! We can discuss your requirements in more detail, identify where we align, and review our roadmap. Feel free to drop us a note at…

Hello DPE Team, David from ALM Works here! I see that we were able to provide an answer to your question through the ticket you reference. Sharing it here as well, so others who are looking for a similar solution will be able to find it easily! The script below has 3 parameters: Starting with 'oldUserName,' which is the…

Hello Andrea, David from ALM Works here! When you go to add your Group Generator, please try using "Text Attribute". It can be found toward the bottom of the list of fields you can group by. In the new window that appears, you should be able to select your "Customer" custom field in the Group By drop down list. Please let…

Hello Charlie, David from ALM Works here. While Structure itself cannot access the Sprint Attributes from Jira, this can be accomplished by creating a scripted field with Scriptrunner. Through Scriptrunner, the sprint start and end date values can be displayed as columns in your structure. You may need to modify the…

Hello @Padmagandhini Shridhar ! David From ALM Works here. Would you mind trying the query below as an insert generator for your structure? fixVersion <= earliestUnreleasedVersion() AND fixVersion > earliestUnreleasedVersion() For me, it returns any issues that have more than one Fix Version associated. If this does not…

Hello! David from ALM Works here. Great suggestion, Martin! Saurabh, you are correct that "issueFunction in linkedIssuesOf("project != ABC")" would be the piece slowing things down. We may be able to help write something which would run faster, if we knew more about the use case. If you are interested, feel free to contact…

Hello Steven, Dave from ALM Works here. Thank you for the question! It sounds like there may be an adjustment needed in Structure Permissions. Specifically the Permission Rules section. The Permission Rules list is an ordered list that's used to calculate the access level for a given user. Each rule assigns an access level…