Mariana_Pryshliak_Saasjet_qysy8m Atlassian Partner

Hello @Taeseok Ou Unfortunately, I can't help with logging but as an alternative, you can try a third-party add-on - Time in Status for Jira Cloud. It generates 7 types of reports based on statuses. Time in Status report shows you how long each issue has been spent in each status. Assignee time report how long each person…

Hello @Angie You can try the Dynamic Filters: JQL Replacer for Jira add-on. It helps to create a custom issue list quickly. Regarding your issue - choose the date ranges you need and get the necessary data (even about the old issues). Also, you can export all data as XLSX or CSV files for deeper analysis. I hope, you find…

Hello @Siva Raju You can try Time in Status for Jira Cloud. Time in Status reports shows detailed info about statuses. In the "Total" column you can find the age of a particular issue. Besides this info, you can see the date when an issue has entered each of the statuses for the first time in the Status Entrance Date…

Hello @Alessandro Gurgel You can try a third-party add-on - Time in Status for Jira Cloud. It generates a report on how long an issue has been spent in each stage (status). It also generates a Transition Count and Status Entrance Date reports. A Transition Count report shows how many times an issue has returned to each…

Hello @Jacqueline N McCluer As an alternative, you can try a third-party add-on - Time in Status for Jira Cloud, which generates 7 types of reports, including a Time in Status report and a Status Entrance Date report. A Time in Status report helps you to monitor how long each issue has been spent in each status. A Status…

Hello @Glory Mercy You can try a third-party add-on - Time in Status for Jira Cloud. It generates 7 types of reports(including those you need) - these are Time in Status and Assignee time reports. Time in Status report shows how long each issue has been spent in each status. So you can monitor how long it has been in to…

Hello @Claudia As an alternative, you can try a third-party add-on - Time in Status for Jira Cloud. It calculates the time each issue has been spent in each status. In the "Total" column you'll get the total time the employee has spent on each incident. Also, you can choose an "Assignee time" report and it shows how long…

Hello @Kishan Sampat As an alternative to other apps, you can try Time in Status for Jira Cloud. This add-on generates 7 types of report(including those you need in your work): - Time in Status (shows how long an issue has been spent in each status); - Average time report (shows the average time in status of each issue); -…

Hello @Christy Cheung Can you clarify which types of reports do you need? If you are searching for a time report based on time in statuses, you can try a third-party add-on Time in Status for Jira Cloud. It generates 7 types of report: * Time in Status(shows how long each issue has been spent in each status), * Average…

Hello @Shubham v Time in Status for Jira Cloud comes in handy in your case. It generates a report on how long an issue has been spent in each status. In the "Total" column you can find the age of a particular issue. Is that what you need? I hope you find it helpful. Best regards, Mariana.

Hello @JD Lobue You can also try Time in Status for Jira Cloud, which generates a report on how long an issue has been spent in each status. This add-on shows Cycle time in a few clicks, and you can export it as XLSX or CSV files for future analysis. You will be able to create multiple calendars to exclude breaks or…

Hello @Jovanka Sejic You can try Time in Status for Jira Cloud. This add-on generates a Time in Status report, that shows how long an issue has been in each status. So you can track how long it takes to complete each task for each of your colleagues. Also, it generates an Assignee time report, that shows how long each…

Hello @Catarina Leite Time in Status for Jira Cloud has a Pivot table function, that gives the ability to track the time based on each field. This means, you just need to add the field into the Column section. I hope, you find this helpful. Best regards.

Hello @Aya AlJboor As an alternative, you can try Time between Statuses (server version), which shows how long it takes an issue to move from one status to another. The data can be shown both for one issue and for the list of issues you're interested in. I hope, you find it helpful Best regards, Mariana

Hello @taylor.roberts You can try Time in Status for Jira Cloud add-on, which shows how long an issue has been spent in each status, and generate a report. So you can monitor how long a ticket has been "in progress" or stuck in one column easily! And get detailed data on time from the requested date to completion. You can…

Hello @Alexey You can read this article on how you can manage time without time tracking tools: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-manage-your-team-without-time-tracking-tools/ba-p/1537650 An as an alternative to time tracking, if your team moves tasks from status to status - try the…

Hello @soumya wadhwa You can try Time between Statuses (server version) add-on to extract those data. This add-on helps to calculate the time between statuses and shows when an issue has moved from one status to another. I hope, you find it helpful Best regards, Mariana

Hello @Kirill Gutmann As an alternative solution, you can try Time between statuses by SaaSJet, which is an Atlassian marketplace vendor. This add-on tracks transition time between statuses (e.g. from "in progress" to "done"). It also helps to set such calculation conditions as first/last transition and to/from status. I…

Hello @Ahmed Alghamdi You can try Time between Statuses (server version), which shows how long it takes an issue to move from one status to another. You'll get the date of transition to a particular status. As an alternative, you can try Time in Status for Jira Cloud which generates 7 types of reports regarding statuses!)…

Hello @Kirill Gutmann You can try Time in Status for Jira Cloud and Time between Statuses add-ons. Time in Status for Jira Cloud generates time in status report, which shows how long an issue has been spent in each status. You can download data as XLSX or CSV file and analyze it using Google Spreadsheets, Microsoft Excel,…

Hello @Mahyar Mohebbi Here's is a useful article on how you can get the Last comment on the Jira tickets: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-display-Last-comment-in-Filter-JQL-and-any-Add-on/ba-p/1489153 You don't need to download the add-on. Just make a few steps! I hope, you find it…

Hello @Joe Murphy You can try Time in Status for Jira Cloud, which calculates not only estimated time but time in status, average, and assignee ones. To get the estimated time, you just need to choose the "Estimate" field in the column manager. I hope, you find it helpful Best regards, Mariana

Hello @Rik You can try SLA Time and Report to set up SLAs for your tickets. It allows you to set and track time frames for all types of projects (Jira service management, Jira Software, and Core). To get First Time Response data, you need to select "to do" or "waiting for support" status (depending on your project's…

Hello @Sérgio Hilgert Junior You can try Time in Status for Jira Cloud and Time Between Statuses. Time in Status for Jira Cloud lets you get Cycle and Lead time by setting Status Groups. You can configure it from your account at the Column Manager with the drop-down list of the statuses. A custom report can be placed on…

Hi @Nigel O’Neil Unfortunately, you can't do anything with that. You need to have a Premium subscription - then this feature will be available for you. Hope it helps Best regards, Mariana

Hello @Csiszer Csongor As an alternative solution, you can try Time between Statuses (server version). Besides generating a report on the time between statuses, you can export it as XLSX or CSV file for further analysis. After exporting the report, you will have the ability to filter data by Assignee and calculate the…

Hello @Tyas Iglecias You can try Issue History add-on, which shows all the changes that have been made to issues (including Assignee changes) and generates a report. Also, you can extract the report as XLSX or CSV files and use external tools like Microsoft Excel or Google Spreadsheet to process the exported data. I hope,…

Hello @[deleted] Time between Statuses (server version) becomes helpful in this case. This add-on calculates how long it takes an issue to move from one status to another. Also, exporting is available. You can download data as XLSX or CSV file and analyze it using Google Spreadsheets, Microsoft Excel etc. So you can export…

Hello @Michal Krajnak There are 2 solutions you can try to solve your issue. Time in Status for Jira Cloud generates a report on how long an issue has been staying in each status. Regarding your issue - it generates a transition count report, that shows how many times an issue has been to each status. Also, Issue…

Hello @codingouch You can try Time between Statuses add-on, which is available for a server version. It generates a report on how long it takes an issue to move from one status to another (for example, how long it takes to move from "In Progress" to " Resolved"). Also, you can configure Warning and Critical Time limits for…