Mariana_Pryshliak_Saasjet_qysy8m Atlassian Partner

Hello @Gal26 You can find an answer on your question in this article: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-display-Last-comment-in-Filter-JQL-and-any-Add-on/ba-p/1489153 Hope it helps Best regards, Mariana

Hello @Sharona Keren You can try Issue History add-on, which shows all the changes that have been made to each issue. If you need to filter the list of tasks by project, assignee, filter - you can use the Selected by functionality. If you want to filter the task by whom the task has been moved from one status to another -…

Hello @Giuseppe Costa You can try Time in Status for Jira Cloud, which generates 7 types of reports regarding issues. You can export time-consuming data from the add-on, and then connect that data to external dashboards. I hope it helps. Best regards, Mariana

Hello @Maranda Zwieschowski Time in Status for Jira Cloud can be helpful in your case. This add-on calculates the time an issue has been spent in each status, and Total time in status (Issue Age) too. You can try and assure whether it helps you. I hope it helps. Best regards, Mariana.

Hello @Gerda Tilk Here's a list of time tracking apps for Jira, that can be useful: https://marketplace.atlassian.com/search?query=time+tracking As an alternative, you can try Time in Status for Jira Cloud add-on, which generates a report on how long an issue has been spent in each status. Also, you can get a Time in…

Hello @Tim Bäßler You can try Time between Statuses add-on, which generates a report on how long it takes an issue to move from one status to another. You can easily calculate Cycle time and get the time between the In Progress and Done statuses. I hope, it helps Best regards, Mariana

Hello @Joan O"Neill Try Time in Status for Jira Cloud, which generates 7 types of reports regarding statuses. In your case, the Status Entrance Date report fits perfectly! It shows the date when the issues have entered each status. So you could track it easily. I hope, you find it helpful Best regards, Mariana

Hello @Julio CRUZ You can try Boomerang:Reminders for Jira Issues that helps to remind users about important issues in Jira Cloud. This add-on allows you to select multiple users for notification and set the frequency of reminders. The only condition is the reminder must be configured for each task separately. As an…

Hello @hendri juniari You can try Time between Statuses. This add-on generates a report about duration time between statuses. In your case between triaging and in-progress statuses (or those you have chosen). You can also export data in XLSX or CSV files. I hope you find it helpful Best regards, Mariana

Hello @Vinay Sharma As an alternative solution, you can try both Time in Status for Jira Cloud and Time between Statuses. Time in Status for Jira Cloud calculates how long an issue has been staying in each status. It also generates an Assignee time report, so you get info about a particular assignee easily. Time between…

Hello @Shathya Bhama V R Can you precise whether you need the add-on for confluence or cloud? If you need Cloud one, you can try Time between Statuses. This add-on calculates how long it takes an issue to move from one status to another. I hope it helps. Best regards, Mariana

Hello @Nor Liana (AKATI Sekurity) It seems JD has some defects. Another thing is your start condition: Issue created & Resolution - Cleared. Please check what the resolution Jira posts automatically when an issue created. If it set Cleared by default, then it seems some defect here. If you set it manually, then check the…

Hello @Sanket Varu You can try Time in Status for Jira Cloud, which generates 7 types of reports, including Time in Status and Assignee time report. So you will get the info about who has been an assignee to each issue and how long they have been staying in each status. It's definitely what you need)) I hope you find it…

Hello @Jessica Bråne You can find an answer here: https://community.atlassian.com/t5/Jira-Software-questions/Time-tracking-in-a-Next-Gen-Project/qaq-p/990024 Hope it will help!

Hello @fobrutsky You can try Time between statuses add-on, which shows the time between statuses. To get the average value, you only need to export the report and get the average value calculation. I hope it helps Best regards, Mariana

Hello @Iro Karavasili You can find a solution to your issue in this discussion: https://community.atlassian.com/t5/Jira-questions/Sharing-Workflows/qaq-p/221707 Hope it helps. Best regards, Mariana.

Hello @Dylan Turner There are 2 add-ons that could be helpful in your case: 1. You can try the Clockwork add-on to log time manually. 2. Time in status for Jira Cloud can be helpful. This add-on helps to track time on how long an issue has been assigned to a particular assignee. I hope you find this info helpful. Best…

Hello @Raghavendar You can try Time in Status for Jira Cloud, which generates a report on how long an issue has been staying in each status. This add-on also generates a Status Count report and Transition Count report, which shows how much time an issue has passed through different statuses. I hope, you find this helpful…

Hello @Ashok Chotai You can try Time in Status for Jira Cloud. This add-on generates a report oh how long an issue has been staying in each status (Development, QA, and Business signoff.). It also calculates Cycle and Lead time. So you can get the necessary info in a conveniently generated report. I hope, you find this…

Hello @Hoc You can try Time in Status for Jira Cloud add-on, which generates Time in status report (and 6 more types of report, including Assignee time report and Average time report). So you can track how much time it takes for your colleagues to solve each issue. Also, you can record real-time progress without any…

Hello @Trelloveliz You can try Boomerang: Reminders for Jira issues. This add-on helps to create notifications for issues and notify users by a comment on this issue. But if you haven't changed your Jira notification settings, you'll be notified via email too. if you have any additional questions, I'm here to help you.…

hello @Roger Hancock Tap on the "history" button after opening the issue, and you'll get all the changelog. Including the date when a status has changed. I hope it helps.

Hello Can you precise in more details what do you want to do? If you want to turn off (or turn on) statuses to(or out of) a report, you can do it in Column manager menu easily.

Hello @Heissam Hartmann There are 2 ways of tracking time: 1. Time can be logged by special tools for logging time. To do that people who work on tasks should turn on the tracker when start working, or log time when the workday ends. Tools for logging time you could find on the marketplace by following this link:…

Hello @Daniel Cayea You can try SLA Time and Report in case you've meant that the end-user is a person who creates tickets on a service desk. Using this add-on, you can create a config that could monitor this project. Then filter "by configs" or "by filters" on Issue |View Panel and you'll get the necessary data! I hope it…

Hello @James King You can try Time between Statuses reporting add-on. It calculates both - time between statuses and cycle time. After getting the necessary data, you can export it as XLSX or CSV file. If you have any additional questions, I'm here to help you. Best regards, Mariana

Hello @PhilSpo You can try SLA Time and Report, which allows adding SLAs to your issues. With this add-on you can monitor the remaining time to SLA breach marked as "over" with a minus point. If you have any additional questions, I'm here to help you) Best regards, Mariana . 

Hello @Alexander Boluarte Reátegui You can choose all the tickets from all customers per certain period, and "customer name" in the columns. Then download this data as an Excel file and count what you need using a Pivot table. I hope you find this info helpful. Best regards, Mariana

Hello @Nick Wheeler You can find an answer to your question in this discussion: https://community.atlassian.com/t5/Advanced-Roadmaps-questions/How-can-I-filter-for-sub-tasks-of-a-specific-issue-type/qaq-p/1333444 I hope it helps. Best regards, Mariana

Hello @Uma Sanjeevi You can try Time in Status for Jira Cloud developed by my team. The add-on generates a report on how long an issue has been staying in each status (Testing, In progress, etc). Additionally, you'll get 7 reports that show • Time in Status • Assignee Time • Average Time • Status Entrance Date • Time in…