Robert Wen_Cprime_ Community Champion

Hello, @Juan Ramirez ! Welcome to the Atlassian Community! Is there a way you can copy the ERRORS ONLY from your log file? That way we can see why you can't access your database. For context, what database (vendor and version) are you using?

I seem to remember using the "Edit Object" action to update attributes in the object.

Is there an update on how? I think it does involve including an IQL query condition to get the affected objects?

Not much winter here in Arizona. I'm OK either way. But I could stand to watch the Bill Murray movie again :)

Hello Erik: Here's a support article about order of application migrations: https://support.atlassian.com/migration/docs/determine-your-user-migration-strategy/ If you want to migrate from Crowd to Atlassian Access, here's a guide: https://support.atlassian.com/migration/docs/atlassian-access-and-cloud-migrations/ Hope…

I have a couple of guesses, but I need to see some screenshots on your end. Can you show a screenshot that all Jira products (Core, Service Management, and Software) are on the same version? Can you also show a screenshot (redacted, of course) that shows you're current on your Jira Service Management, Jira Software, and…

You're connecting over HTTPS. Connecting over SSH would look like: git clone git@bitbucket.org:team/repository.git /path/to/directory

If you're talking about personal account passwords going away, this deprecation notice specifies this affects connecting to the Bitbucket API and using git over HTTPS. SSH doesn't appear to be affected. Since it appears you're talking about using git over SSH, the original link I supplied does apply. That's what I use to…

Are you talking about setting up an SSH key? Here is the documentation for how to do that . https://support.atlassian.com/bitbucket-cloud/docs/set-up-an-ssh-key/

It's coming. See this article: https://community.atlassian.com/t5/Jira-articles/Rename-epics-in-your-company-managed-projects/ba-p/1874726

I, for one, welcome our AI-enhanced robot overlords! :)

In addition to @John Funk 's reply, Jira doesn't support the hierarchy you're envisioning unless you make the User Story a sub-task type, and I don't think you want to do that. To extend your hierarchy, you're probably going to need Advanced Roadmaps (bundled with Jira Software Cloud Premium) or install Structure for Jira.

@David Huerta Wouldn't the user that you supply credentials for still be subject to project permissions to first, browse the project, and then, open attachments?

Does this work for JSM customers that have portal-only accounts? Any time I try to add, with Type Value blank, it won't let me add.

Hi @n_lenz You should contact Atlassian Support. They can offer some assistance. Details here: https://support.atlassian.com/migration/docs/migrate-to-cloud-with-an-expired-server-license/

I would start by taking a look at Insight, if you are on the JSM Cloud Premium plan. You could then set up the licenses as assets and create JSM tickets to perform actions against the assets (and link them together).

Based on your elaboration of your question, basically, if you've synchronized your team's work to Jira Align as a Kanban board, then yes, if you make changes to status, the changes should appear on Jira. Field changes depend on whether there is a valid mapping between Jira and Jira Align and if the field synchronization is…

Hello, @LaSonya Uehlin ! Welcome to the Atlassian Community! Jira Service Management is licensed only to Agents (those that handle the requests). Reporting incidents through a portal page or via email requires creation of customer accounts which does not consume JSM licenses. Hope this helps!

You might have to look at other Marketplace apps that offer enhanced integration with the Scaled Agile Framework. One that comes top of mind is Agile Hive (Marketplace link here)

Hello @Filip Kapler ! Welcome to the Atlassian Community! Is this a company-managed or team-managed project? For company-managed project, you need to give the Manage Sprints project permission to your team leader and PO.

Hello @Steven Cooper ! Welcome to the Atlassian Community! It's VERY possible that the work your team does isn't there to provide direct business value and can't be easily encapsulated as a User Story. Some work you may have to do may be there to pare/eliminate technical debt, research unknowns, or enhance architecture. If…

Have you run a Sprint Report? It should help you answer both questions. Documentation at the following link: https://www.atlassian.com/agile/tutorials/sprints

OK, so if you identify your PI as text in that custom field, you're probably going to use something like <PI Field Name> ~ <name of current PI> If you can tell me what the nomenclature is for your PIs, I could be a little more specific on the JQL. 

There is a way to highlight predecessor/successor features by linking them together. Documentation follows: https://help.jiraalign.com/hc/en-us/articles/115001143854-10X-Create-Work-Item-Links

SAFe EPIC to Feature Translator for Jira is a great app. I've used it a lot when implementing SAFe on JIra. But it doesn't bundle sprints into Program Increments. Do you know how you specify Program Increments (PIs)? Are they your Releases? Are you using Advanced Roadmaps? Once you find that answer, you're probably one…

@Stefanie Sullivan , I think at this point, all you can do is wait until it reaches your site. According to the FAQ I forwarded earlier, this will apply to all levels of JSM Cloud.

Have you looked at the Bitbucket Cloud Migration Assistant (more info here)?

Hi Eric Did you add fields to your new tab?

David, Out-of-the-box Jira doesn't implement SAFe so it doesn't have a definition for Program Increments. How are you implementing SAFe (app? Advanced Roadmaps?)

From the Marketplace listing, it doesn't appear so. Have you contacted the vendor?