Thorsten Letschert [Decadis AG] Community Champion

Looking forward to this new chapter.

Just came across this gem - terminology struggle in a nutshell within the Site optimizer.

Hey @Cameron Crippen - Workflow Linter, And a warm welcome to the Community as well as the Atlassian Marketplace (congratulations for having your first app listed there). As I’ve got a soft spot for Jira workflows, I’ll definitely have a look at your app.

Agenda building is a tricky task, as always. I already overbooked some timeslots when scrolling through the session catalogue. And we're not even talking about braindates yet. 🫣 Busy week ahead.

* Oh yes. * All in for the (solution) keynotes!

Great summary, @Martin Runge!

A warm welcome, @William Gunkel! Given your track record, I bet you have some nice stories to share. 

Forgot the link in my first response, sorry for this: https://support.atlassian.com/jira-software-cloud/docs/manage-filters/#Subscribe-to-a-filter

Hey @Kara Nadarajah, While there are already good answers regarding a suitable JQL, allow me the question, why you want to use an automation rule instead of (the admittedly often overlooked) filter subscriptions? In your scenario, you'd have to include something like reporter = currentUser() in your query and subscribe a…

While I can relate to all the pitfalls mentioned, I'd like to double down on the "Haunted Resolution Field" with some additional things to consider. * Make sure to clear the field (automatically) on every transition that reopens the work item, otherwise expect your reports to go crazy. * And if you're actively using…

Great guide!

Hey @stepan_sadko, What you're seeing is the "new, streamlined Create experience in Jira". As stated in the linked article, you're supposed to work with slash ("/") commands now. Formatting of text can be done via the hover menu when selecting text. Having tested this right now you're still able to revert to the old…

Especially the part about agents is a great starting point. It leaves you with dozens of ideas but also the capabilities to dive deeper in the world of no-code agents. Had my first few little helpers up and running only minutes after completing the course!

What a lineup! 💪 Curious to see where this is going.

Already completed the course a while ago as well. Looking forward to the shiny new badge(s)!

Thanks for sharing and first of all congratulations on this success! Gotta catch 'em all! Your post reminded me that I wanted to tick a few off as well. Like @Rinjini Poddar already mentioned, the ITSM one seems to have been reworked into an Atlassian Certificate Holder version (ACH-815). The same applied to Loom, which…

Thanks for the update @Rob Bissett! I'd also be interested in what to expect as a Marketplace Partner, like @Aron Gombas _Midori_ already requested. Developer documentation available at https://developer.atlassian.com/platform/marketplace/publish-and-list-ic-apps/.

I'm currently trying to get rid of some old testing org's as well and as of now my support experience sounds quite promising. Fingers crossed and I'll share the results here.

Hey @Vincent Lee Since you're on Jira Cloud, the "Something went wrong on our end" message typically indicates a temporary Atlassian-side issue or a problem with the specific link in the email. A few things to check: * Can you access the work item directly in Jira instead of using the email link, e.g. by looking for the…

Hey @Mohsin Desai The default process is like this: when users try to access a restricted space, they should be presented with a screen like this: A click on Ask for access should then notify the space administrator(s). Regards, Thorsten

Enjoy!

Great overview @Kristen Roth - I'll definitely try some of these!

I'm not able to find it yet on any site I have access to, regardless of the release track and the rollout schedule stating otherwise.

I need this "Winner" shirt!

Impressive!

Phew. Coming up with the tough ones! According to my elementary school yearbook, my dream job was… pilot ✈️ (clearly peak creativity back then 😄). I didn’t really end up pursuing it — which, in hindsight, might be for the best. Turns out my eyesight would’ve made that career a bit of a short flight anyway. But the…

Hey @Ree Kent Great news! I really like the new portal!

Including the required steps for visibility (not having to do the extra click on the link): Portal banner: Space admins can add announcements to the portal or give permission to agents to do the same. To add an announcement to the portal: * In your service space, select Channels. * Hover over Portal and select Open. *…

Hey @Michelle Kirk , This should be doable with out-of-the-box features. Please have a look at https://support.atlassian.com/jira-service-management-cloud/docs/add-an-announcement-to-the-portal/ in order to learn more about how to add an announcement banner to a portal or help center.

Hey @Lorimer_ Simon _Economic Crime Prevention Platform_ , sounds like a (newly introduced?) restriction through the Attachment settings within the General configuration: If you're not an app admin, you should reach out to one. Regards, Thorsten